J Parkers Wholesale Reviews 

Asked for advice on varieties as there were a lot of options. They replied that they cannot advise because there are so many, and to look at their website (as if I hadn't already), pointing out that they have photos and product description. Writing in that professional patronising tone too.

1st purchase was with their retail arm J parker and plant was delivered 3 weeks late. Everything was dead on arrival. Second time thought I tried the wholesale service since I've got a larger order. Delivery was postponed and delayed and I had to try to speak to someone to try to arrange for the plants to be delivered. Trying to speak to someone is impossible. Kept on hold on the phone for over 30 minutes and takes more than 5 days to even get a reply on their whatsapp chatgroup. Like how hard is it to check and reply to a message. Now that my delivery has been set to happen, they are now bombarding me with emails about new offer for the plant that I purchase at full price. I was not allowed to cancel my order but I was only allow to amend the order. Again, with no one answering your phone, how is this supposed to happen? Is this supposed to make me feel better as a client? Whoever that is running this company needs to be fired.

Receiving the wrong plants is not a new issue; it has happened more than once. What makes matters worse is that nobody ever responds to messages on WhatsApp. I submitted a contact form on 19 October, and to this day, I have still not received any reply.
Many of the plants they send arrive in such poor condition that they are almost dead. If you have the time and patience to chase them up, you could try to get the matter resolved. However, I have come to realise that they either lack basic horticultural knowledge or simply do not have the plants in stock, so they send similar-looking varieties instead as a way of dealing with the problem.
This is exactly what happened to me recently. I bought a bare-root plant, but it was only several months later, when it flowered, that I discovered it was not the Sedum 'Pinky' I had ordered, but a completely different type of sedum. I requested a refund, but I am still waiting for a response.
Their choice of courier is another major problem. The couriers clearly do not handle the parcels with any care, even when they contain plants. I have received boxes that were damaged and leaking, and the courier seem to completely ignore the directional arrows printed on the boxes.
Overall, the poor quality of the plants, repeated incorrect deliveries, lack of customer service and careless handling during delivery have made this a very frustrating experience.

Have used parkers for bulbs and occasionally plants for 20 years.
This year I ordered a large amount of thyme, all of which was old, woody and cut down, I complained and they refused to do anything about it. The heucheras were ok and the rest of the plants were scheduled for delivery in mid August. It's now mid October and finally they tell me they are going to be delivered while I'm on holiday. Further issues trying to cancel everything and get my money back. Not happy at all!

I have been a customer of J Parkers for over 40 yrs i order plants and bulbs every year from them. This year the delivery has been so bad that i have cancelled futher orders placed. Their loyalty to Evri is costing them i won't be using them to order anymore live plants till they change their courier or give us another option. Every live plant delivery 5 in total this year had issues from not able to deliver because they needed a van to all packages so badly handled packaging and plants damaged.

My pachysandra plants arrived yesterday. All 33, perfect plants, big, healthy, glossy foliage and well developed root systems. I'm over the moon with them. In my experience Parkers plants are amazing value for money and healthy. Every spring I have stunning candelabra primula that grew from 5cm plants. Although sometimes the time waiting for deliveries leaves a lot to be desired.

Never had the products delivered as using a carrier that can not deliver in office hours . Have used Parkers for years but never again as order keeps being returned as delivering Fridays after 5pm.

Shocking experience with this company. I ordered hydrangea paniculatas. When they finally arrived they were in a shocking condition, brown deseased leaves, leggy thin stems .I contacted with photos and it has taken 3 weeks to receive a reply. Saying plants are dormant this time of year, if they don't flourish by next spring, to return them for a refund or replacement. I wanted to add photos here but doesn't seem to be able to

I would not use this company again. I ordered three 90 mill pots of luxury mix heuchera in the beginning of September they arrived on the 2nd October they do say in the advert 28 days so I can't argue about that. But when they arrived they were small plants in 50 mill pots so they were obviously a younger plant to what I ordered. I wanted more established plants to get through winter

Delivered ontime. Well packaged and good quality.

Delivery was as expected. As the delivery was SPRING BULBS, I won’t be able to comment on the quality until next year!

A very good firm to deal with. Their bulbs are first class and plants I have purchased over the years have been very good

I've always ordered off JParker but this order the plants arrived dead.
They were black and wilted, so called customer services and got no answer, went onto website and filled in my customer order, issue and order number.
A month later I still have had no response
So I will no longer order from them.
These means my £200 a time orders, will go elsewhere
Terrible customer service

So I responded to the reviews email and still got no response
So I have given an even lower score
Avoid this company, they used to be good but quality is now terrible

Yet again Parker’s have delivered 300 violas all in excellent condition well grown and not a single damaged plant have been and will continue to to be a very satisfied customer here’s to the next 20 years of my patronage 👌👌👌

Easy to order, delivered as promised, good bulbs.

Bulbs really good quality , as usual.
Got the trending colours for next season so they should go very well.

I continue to be a fan of both the stock or quality.

Always excellent quality bulbs, looking forward to planting.

Part of the order arrived on time and quickly. We have been waiting far too long for the remaining part of the order.