Eduonix Learning Solutions Reviews 

100
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

This site is incredibly spammy, even used "Kickstarter" label as a sender. Unsubscribing doesnt even work, and the only way is just configure your email provider to set whatever they send as spam - or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I returned to learn from a css course I purchased on Eduonix and login states my account has been deactivated. That’s not very reassuring when the company promotes buy a lifetime membership. Fortun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Пользоваться сервисом Eduonix рекомендую тем, кто хорошо знает английский язык, ведь платформа все же не русифицирована. Из хорошего стоит отметить удобный формат обучения в виде видеоуроков, плюс вся... Toon meer

Beoordeeld met 1 van de 5 sterren

It is a ridiculously slow platform, even just loading up the course that you have already enrolled in! The course itself is OK -its a shame the authors didn't host it on one of the alternative bette... Toon meer

Bedrijfsgegevens

  1. Vereniging of organisatie

Geschreven door het bedrijf

A complete skill development platform for everyone.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

100 reviews

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,0

Alle reviews

(100)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

i would like to say its a very helpful…

i would like to say its a very helpful for people who are studying engineering specially those who are in final year ,and one more thig about the customer support ,they helped me instantly when i asked and texted for help
THANK YOU:)

20 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

wonderful educational journey

Dear Eduonix Team,

I wanted to express my appreciation for the valuable learning content in your courses. The courses have provided relevant knowledge and insights, enabling me to enhance my skills effectively. While there are a few minor details to improve on the online platform, such as updating certain content, I would like to highlight the exceptional support you offer to users. Your team's prompt, friendly, and efficient assistance has made my learning experience truly enjoyable. Thank you, Eduonix, for making learning accessible and creating a wonderful educational journey. BR Franz

8 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Eduonix

I had a great experience with Eduonix Learning Solutions' support team. They were quick to respond, knowledgeable, and exceptionally helpful. I appreciate their excellent service. Highly recommended!

17 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Eduonix platform is providing tech…

The Eduonix platform is providing tech based courses for beginners to professional. I have enrolled myself in many courses and learned alot from them

25 september 2023
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

Thank you for your feedback

Beoordeeld met 1 van de 5 sterren

I first learned of Eduonix through…

I first learned of Eduonix through Udemy. I had bought some courses (not necessarily Eduonix) on title alone, without having listened to the sample videos and some were absolutely terrible. The one instructor I associate with Eduonix I like though, and he’s very well-versed in the topics I’m interested in, so I bought a lifetime membership over the summer. Fast forward, I start receiving emails from Eduonix asking what I’m waiting for and why I haven’t signed up for a lifetime membership yet. I’ve reached out for clarification several times and received no response whatsoever. Maybe the membership levels are confusing, maybe it’s a bug on the website, but one thing is sure: Eduonix has has exceptionally bad bad customer support. Absolutely would not recommend.
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EDIT
To address the vapid/tone-deaf reply, my issue clearly was not the emails themselves but whether or not I received what I paid for. It's not clear from the website, since it says I have no lifetime memberships, nor are the membership levels clearly stated. Add to that the fact that I received absolutely no response whatsoever from Eduonix after multiple inquiries.

12 juli 2023
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

We apologize for your experience and will ensure you don't get any such email. To speed up the process can you share your email id at support@eduonix.com

Beoordeeld met 1 van de 5 sterren

Shady Business

I'm yet to be a member of this website. I was trying to understand the subscription plan and it is so confusing that I gave up. There is no easy way to talk to someone about the plans and this rings a bell that this could be a scam. When any business tries to hide their customer service, definitely something wrong over there.

Your reply says you have chat options. Everytime I login to your site, it says, we are offline and ask me to leave a message which I did but in vain.

4 september 2023
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

Thanks for your feedback. We are sorry that you found the plans confusing. We have monthly and yearly plans. We have chat support available directly on the website. If you still have any questions you can drop us an email at support@eduonix.com

Beoordeeld met 2 van de 5 sterren

Bad Customer Service

No puedo comentar sobre la calidad del sitio y los cursos dictados, ya que luego de adquirir un curso de materclass de ChatGPT via Kickstarter, nunca recibí el acceso a mi curso. Luego de enviar mas de 8 mails al support, no respondieron jamas ninguno.
Luego de esta experiencia, no volveré a adquirir otro curso en esta platarforma.

3 juli 2023
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

¿Tiene algún problema para acceder a su panel de control? Hemos compartido el nombre de usuario y la contraseña en su ticket de soporte varias veces. Vea la captura de pantalla de su tablero aquí https://imgtr.ee/image/h3kym
Si aún necesita ayuda, abra un ticket o chatee con nuestro equipo y lo resolveremos.

Beoordeeld met 3 van de 5 sterren

Excellent customer support

I purchased an E-Degree, but had difficulty in mapping courses with E-Degree. The Support Executive was not only having very well knowledge but also patient enough to guide me to resolution.

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

EDUNOIX - BEST PLATFORM

I m new here. I want to learn Microsoft excel, word & power point certificate course in future. I think that I have selected a best one..
Eduonix will be a good platform who want their certificated courses in online which help them in their carrier definitely.

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammy. Confusing Practice and Shady Deal

Their "lifetime" enrollment does not include any of the certificate programs. For those uncertified programs, they want you to pay extra. The website is unclear about exactly what you get with lifetime membership. Their cancelation policy is confusing and I was told that even with less than 7 days, it's completely non-refundable. They should not be allowed to advertise on LinkedIn. It's a SCAM.

31 januari 2023
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

All courses under Lifetime programs comes with certification. There are over 3000+ certification programs for the same. The programs and courses under refund policy clearly states the same. If you are having issues generating certificates you can get in touch with our certification team

Beoordeeld met 1 van de 5 sterren

It is a ridiculously slow platform

It is a ridiculously slow platform, even just loading up the course that you have already enrolled in! The course itself is OK -its a shame the authors didn't host it on one of the alternative better/easier to use/faster platforms!
There are a few other minor things that could be improved in the platform- but until the speed is enhanced they are not worth mentioning.

14 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Confusing deals, shady practices

Their security courses lifetime package was presented like it was a full catalog lifetime package, and nowhere to get refunds (another review said they don't offer it, although there was a 7-day money back mentioned).

19 november 2022
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

Hi we have 7 days money-back guarantee on all lifetime packages including the cyber security package. The courses have 1 month money back guarantee. You can message support@eduonix.com to start the process or request a refund from 'My Transactions' in the settings menu.

Beoordeeld met 5 van de 5 sterren

Issue resolved very quickly

Help I got from you was very nice and professional

My issue was resolved in just 5min

Thanks you all and keep the godd work !

Regards

Iris

28 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Failing to refund within 30 days

I recently purchased the lifetime subscription at $299. I read the Terms and Conditions before making payment, it states: 'Refund and Cancellation:
We have a 30 days refund policy. You can ask for refund within 30 days of your purchase. We have a no question asked refund policy. We process all refund requests within 2 business days.'. I proceeded to make payment based on these terms and conditions. I have sent numerous emails and have even tried chatting to support. According to support, they do not offer refunds on LifeTime memberships and I was advised to review the 'F.A.Q.' section. They are now refusing to refund me, even though it has been less than 14 working days, and less than 30 days. How can someone be happy with a platform that is not performing basic tasks such as nulling all courses and that state in their terms and conditions that there is a 30 days no questions asked refund?

I cannot understand why the 'Terms and Conditions', prior to purchase (which they make you agree to before making payment), do not update to the correct version of terms and conditions applied to the product you are purchasing? Basically they can choose which 'Terms and Conditions' apply and there is no clarity of which product which 'Terms and Conditions' apply to.

31 mei 2022
Review zonder uitnodiging
Logo Eduonix Learning Solutions

Antwoord van Eduonix Learning Solutions

Hi Christopher, The refund policy for lifetime membership is listed in the lifetime product page itself. Due to the nature of the product and relevant licenses this product is not covered under the 30 day money back guarantee. The Edegree and other courses are covered in the refund policy

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