EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Toon meer
Bedrijf heeft geantwoord
Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Toon meer
Bedrijf heeft geantwoord
I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Zonne-energie aannemer
- ook in
- Leverancier van warmwatersystemen op zonne-energie
- Verwarmingsapparatuur leverancier
Over EEC Home Improvements
Geschreven door het bedrijf
EEC Home Improvements are specialists in Solar PV, Battery Storage, Solar Thermal & Air Source Heat Pumps.
We are one of the UK's most established installers, with over 30 years trading.
Whether you are interested in saving money on your fuel bills, reducing your carbon footprint or simply bringing your home into the 21st century we've got you covered.
We offer a free, no obligation survey of your property and our fully trained in-house representatives are ready to answer any questions you may have.
Contact us today to find out how you and your home can benefit from one of our renewable energy & heating packages.
Solar PV Enquiry
Battery Enquiry
Heat Pump Enquiry
Solar Thermal Enquiry
Contactgegevens
140 Norwood Road , PR8 6EH, Southport, Verenigd Koninkrijk
- 01704 333459
- info@eec-hi.co.uk
- www.eechomeimprovements.co.uk
3,4
Gemiddeld
840 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Faulty kit installed no response.…
I was a previous customer for solar panels and agreed to upgrade with a "Tesla" battery. It was installed in April and is working fine. Unfortunately, the Solar iBoost unit for hot water is already showing faulty. They are not responding to emails or 'phone calls. It looks like they've shut up business. 'very disappointed and annoyed.
1 juli 2024
Review zonder uitnodiging
Radio silence - Administration?
The sales process was slick, built my confidence. After signing the contract, and receiving the grant for a heat pump to replace my boiler I have heard nothing. Initially I received holding email responses, now nothing... radio silence and it is impossible to get through to any of the various 01704 phone numbers, nobody returns my calls or emails. I assume they have gone into administration but I cant find this information anywhere online - worrying/frustrating/disappointing situation, to the extent I am writing my first ever review
28 juni 2024
Review zonder uitnodiging
This company has gone into…
This company has gone into administration do not hand over your money.
28 juni 2024
Review zonder uitnodiging
Recently contacted about a retro fit…
Recently contacted about a retro fit battery for my solar that they installed 10 years ago.
Transferred deposit and pre-installation survey booked foe two days later. Informed I could cancel upto the day before installation.
Contacted day before pre-installation survey to say they do not need to come as they have my installation information from 10 years ago and when do I want battery installing. Informed that combi boiler been installed since solar installed. Informed she would get back to me.
Pre-installation came and when, no show.
Emailed them informing I wished to cancel and request refund of my deposit, asked for confirmation. I did not receive anything.
I have been unable to speak to anyone as it always goes to answer machine and no one gets back to you.
Emailed to individuals and I have received notification they have read in but still no contact made and no refund made.
Now a week since I Informed them and I not received any communication from EEC.
28 juni 2024
Review zonder uitnodiging
Had EEC SOLAR INSTALL SOLAR HEATING ON…
Quick update EEC SOLAR are also not an accredited solar company anymore so you have no back.Have to go through trading standards
Had EEC SOLAR INSTALL SOLAR HEATING ON OUR ROOF 3 YEARS AGO THEY HAD A THIRD-PARTY FIT THE UNIT WHICH TOOK FOREVER DIDN'T WORK FOR 7 MONTHS HAD TO COME BACK AND FIT PART ON THE ROOF WE HAD TO SCAFFOLD ROOF AGAIN.
NOW THE WATER TANK IS LEAKING THEY WANT £300 TO COME AND LOOK AT IT TO TELL US IT'S LEAKING. SENT TELFORD COPPER AND STAINLESS CYLINDERS LIMITED A VIDEO THEY SAID YES IT'S THEIR TANK THAT'S LEAKING PLEASE CLAIM UNDER 25-YEAR WARRANTY SPOKE TO EEC THEY TOLD US IT IS COVERED UNDER 25-YEAR WARRANTY CYLINDER PEOPLE NOW SAY IS NOT COVERED BECAUSE IT WASN'T REGISTERED BY EEC. WE HAVE A PIPE THROUGH THE CEILING NOW TO A BUCKET FOR THE LAST 3 WEEKS HAVING TO KEEP EMPTYING EVERY 24 HOURS. EEC ARE NOW NOT RESPONDING TO EMAILS WHEN THEY DO REPLY IS THE SAME AUTOMATED EMAIL SAYING WE NEED TO PAY £300 WE ONLY WANT TO KNOW HOW TO ISOLATE THE TANK WHICH IS NOT POSSIBLE AS EVERY ISOLATION TAP I TURN OFF TURNS THE HOT WATER OFF TO THE WHOLE HOUSE. SO WE WILL HAVE TO GO TO SMALL CLAIMS COURT NOW AND CLAIM BACK COSTS Absolutely USELESS
31 mei 2024
Review zonder uitnodiging
Have been dealing with this company for…
Have been dealing with this company for a while and discussing the system. Finally went ahead last week and delighted to find that today was a possible install date. Very pleased with the team of guys that arrived and carried out the work in less than a day. Friendly bunch. More than happy to recommend them .
17 juni 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you so much for your kind words! We're thrilled to hear that you're delighted with your new system and our installation team's efficiency. It's fantastic to know that our friendly and professional service met your expectations. Your recommendation means a lot to us!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Solar Battery
We purchased 18 solar panels in 2011 and re contacted the same company for information about installing a solar battery in May 2024. They responded quickly and the advise we received was very thorough and easy to understand. The installation was excellent. We would recommend the company without hesitation.
16 juni 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your wonderful review! We're delighted to hear that you had a positive experience with both your solar panel installation in 2011 and your recent solar battery installation. Your recommendation means a lot to us.
We would also like to take this opportunity to inform you about our Referral Program. Sign up by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone who signs up with your unique link and then goes on to purchase a qualifying product. For more information, please visit the link above or call us at 01704 333459.
Kind Regards,
EEC Solar
Right advised for Solar Panels
I am impressed with Craig's knowledge who is honest in his opinion to say what will work and how it will work. Really customer connected and at the same time wanted to sell something in a right way. Talking to Craig I will definately recommend his company to my friend and family. Craig worked out everything very quick for me and gave me a good picture of my saving if I were to install Solar panels.
13 juni 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your kind words! We're thrilled to hear that Craig provided you with such knowledgeable and honest service. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Faith restored
Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. This took some time, but have now got direct support from the boss and a firmware update fixing alarms. Hopefully remaining queries resolved very soon.
20 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Hi Chris,
We are deeply sorry for your recent experience. I understand you have spoken with Jamie about the software update, and this issue has been forwarded to our technical team. Jamie will follow up with you to ensure it has been resolved.
If there is anything else we can assist you with, please don't hesitate to contact us at 01704 539300.
Regards,
EEC Home Improvements
After sales service
The engineer arrived at the specified time and immediately set to work checking the wiring of the system to find why it tripped every day thus requiring re-setting every morning. Since investigating (and resolving the issue), the system has worked without issue and Tim Hillman has continued to maintain his interest in ensuring that no further faults arise.
In total a company with service levels that are rarely met and more rarely complimented.
2 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for taking the time to share your experience with our after-sales service! We're thrilled to hear that our engineer promptly addressed the issue with your system and resolved it effectively. Ensuring our customers' satisfaction is our top priority, and we're grateful for your kind words acknowledging our commitment to service excellence. We appreciate your feedback and look forward to continuing to serve you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
My batter and solar system is based in…
My battery and solar system is based in Mid Wales but still EEC based in Southport managed to fix and help with maintenance on it. That really went a long way to help sort out the problem. Thank you Tim Hillman and Guy for being helpful and getting the system fixed :-) Fab
8 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your glowing review! We're thrilled that our team, despite being based in Southport, was able to efficiently address the issues with your battery and solar system in Mid Wales. At EEC, we take pride in our national service coverage and are dedicated to ensuring customer satisfaction regardless of location. We're glad Tim Hillman and Guy could assist you, and we're here to support you with any future maintenance needs. Your feedback means a lot to us!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
EEC is a great company
The work was carried out by an excellent employee, who answered all my queries as well as completing the work in a timely manner, with his apprentice. If I require more
work to be done, I will insist that Craig Ball
and his apprentice come over and complete it for me. Many thanks to both of them.
3 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your glowing review! We're thrilled to hear about your positive experience with Craig Ball and his apprentice. Customer satisfaction is our top priority, and we're delighted to have met your expectations. Don't hesitate to reach out if you need anything in the future. Many thanks for choosing EEC!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
First class service
We recently have had a retro fitted Battery and accompanying inverter and wiring by EEC.The company were first class from Craig Ball customer advisor to John Ball and his brother River who installed the equipment all were most professional.The installation is neat and works very well the supplied equipment all appears of very good quality and design and fit for purpose.The original solar panels were fitted by EEC who from my experience are a very efficient and reliable company.
1 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your glowing review! We're delighted to hear about your positive experience with our team and the seamless installation of your retrofitted battery system. We take pride in our professionalism and quality of work, and we're thrilled that you're satisfied with the results. If you ever need anything in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
EEC Solar PV
All went perfectly to plan. Great advice on the journey to learn all about Solar PV from EEC Rep Craig Ball. Installation (1 May 2024) scaffolders, panel installation team, electrician and apprentice absolutely brilliant. Highly recommend.
1 mei 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your kind words! We're thrilled to hear about your positive experience with our team. It was a pleasure guiding you through your solar journey. If you have any further questions or need assistance in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Very professional
Very professional and Aiden explained everything so even I could understand it ..installation was done within a few hours with no mess ..started to see a reduction in my bill by 57% in instantly...only problem has been the paperwork from the dno which is taking a while
15 maart 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your positive feedback! I'm delighted to hear that Aiden provided clear explanations and that you're already experiencing significant savings. Regarding the paperwork from the DNO, once we receive it back, we'll promptly forward it over to you. Rest assured, this part of the process is currently out of our hands, but we're doing everything we can to expedite it. If you have any other questions or concerns, feel free to let us know.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Fantastic job by Lewis Williams dealing…
Fantastic job by Lewis Williams dealing with our solar panels. Would highly recommended
28 april 2023
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you so much for your feedback! We're thrilled to hear that Lewis provided you with fantastic service. Your recommendation means a lot to us. If you ever need further assistance with your solar panels or any other services, please feel free to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Great company ,lewis williams was a…
Great company ,lewis williams was a great help made me use this company.
10 januari 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
We're delighted to hear that you had a positive experience with us! Thank you for your kind words about Lewis and for choosing our company. We strive to provide excellent service to all our customers, and we're grateful for the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
I've been a regular customer of EEC…
I've been a regular customer of EEC since 2009
This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to battery storage. I've dealt with him before and as always gone out of his way to explain fully what is involved with the procedure. Thanks to his prompt intervention the storage battery is being installed next week.
⭐⭐⭐⭐⭐ performance as usual. Thanks Lewis
19 april 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your continued trust in EEC over the years! We're thrilled to have been able to assist you with multiple renewable energy solutions for your property. It's fantastic to hear that Lewis provided excellent service once again, explaining the procedure thoroughly and facilitating the prompt installation of your storage battery. Your five-star review is greatly appreciated, and we're here to help with any future needs you may have. Thank you, Lewis, for your exceptional performance!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
From first contact regarding buying a…
From first contact regarding buying a solar battery for our panel system Craig Ball was excellent, everything went smoothly engineer installation arranged within 2 weeks of call.
Fitting engineer’s Craig and Charlie really friendly, got to work straight away very efficient all done in no time, would recommend eec solar
17 april 2024
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you for your fantastic review! We're delighted to hear that Craig provided excellent service from the first contact, and that our installation team, Craig and Charlie, were efficient and friendly. We're delighted that everything went smoothly and that you're satisfied with your solar battery system. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Great team at EEC
Great team at EEC; from my first dealings with Andy Looker who understood my wishes and was immediately able to translate them into a solution, right through the survey process, the paperwork and the team who installed the system, it was a very smooth and great experience - I would highly recommend Andy and EEC Home Improvements
14 juli 2023
Review zonder uitnodiging
Antwoord van EEC Home Improvements
Thank you so much for your wonderful review! We're delighted to hear that you had a smooth and great experience with our team, from Andy's understanding of your wishes to the installation process. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything in the future, don't hesitate to reach out.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards,
EEC Solar.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.