Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dre... Toon meer
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Lees wat reviewers zeggen
Excellent service and rapid delivery. The shoes purchased were soft and comfortable initially. However, they gave very little support as far as the footbed was concerned and after barely two hours we... Toon meer
Bedrijf heeft geantwoord
Just bought my 5th pair of Elena Claire shoes - this time the black soft slip-on trainer (I already have this design in navy). I've said it in a previous review but it does bear repeating - these are... Toon meer
Bedrijf heeft geantwoord
Had to get two more pairs after wearing my first Elena Claire shoes right through! Most comfortable shoes I've had in years. Many compliments and people interested in them. Pleased with fast delivery... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Women's Shoes
Contactgegevens
19-21 Woodside Road, BH5 2AZ, Southbourne, Verenigd Koninkrijk
- hello@elenaclaire.co.uk
- www.elenaclaire.co.uk
2,7
Slecht
1K reviews
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Low quality product
Low quality product. Impossible to reach these people. Sent an email and haven’t received a response from anyone yet. It’s been 3 days. Finally found some information on line about shipping back a dress, must send to Asia and shipping must be insured. Minimum shipping cost is $25.00. Never will I order again from this company. Thumbs down 👎
8 juni 2026
Review zonder uitnodiging
If I could give it no stars I would
If I could give it no stars I would. Refund policy has a min shipping charge of $25.
11 maart 2026
Review zonder uitnodiging
Order cancelled with no explanation
Order cancelled with no explanation - no answer to my email
2 mei 2024
Did not receive shoes.
I ordered two pairs of rainbow elastic weave maryjanes in size 37. I got an email refunding the money with no explanation. I did not get my shoes. I LOVE these shoes and was excited to replace the pair I've worn out, so this was a disappointing experience. I would still love to buy these shoes, but I am honestly not sure what went wrong.
2 mei 2024
I never received my order been trying…
I never received my order been trying to get a refund and email is bouncing back saying email address does not exist this is my 2nd attempt to purchase these shoes having paid delivery twice I would appreciate someone getting in touch as website is now down aswell
25 april 2024
Great Service
Elena Claire is a family business... they are very reliable and helpful and always post out as soon as possible....I love their shoes......
27 februari 2024
Reassuring to buy from local company
Straightforward online purchase, delivery as promised and shoes that I know from previous experience are hard-wearing and comfortable.
I know I could get similar products from other large online retailers, but I prefer to buy from a local company with an ethos I share - even if it costs more.
10 februari 2024
Excellent order from start to finish
Product is brilliant quality, made a fantastic Christmas present! Communication regarding delivery and the speed in which is was delivered was also fantastic!
13 december 2023
The shoes are so comfortable and pretty…
The shoes are so comfortable and pretty - delivery is quick and returns are easy and efficient
26 september 2023
Excellent shoes
Excellent shoes - I've reordered quite a few times. So comfy for work and also for walking.
Arrived quickly - a great company and a great service!
9 september 2023
Prompt service thank you.
6 september 2023
Always delivered quickly
Always delivered quickly. Love the casual shoes always really comfy and good colours.
6 september 2023
Shoes came were good fit ,and when i…
Shoes came were good fit ,and when i contacted them as delivery was taking longer than i thought was contacted back straight away good customer service would order again with no hesitation
30 augustus 2023
I love these shoes
I love these shoes - they are like wearing your slippers all day!!! The only trouble is I find they don’t last as long as I like as the inner becomes detached from the sole of the shoe - still worth the money though!!! xxx
15 juni 2023
I ordered 3 pairs of shoes as they are…
I ordered 3 pairs of shoes as they are so comfortable as well as hard wearing.
15 juni 2023
This is my 3rd pair and they keep me on…
This is my 3rd pair and they keep me on my feet. I have awful feet these are so comfy and cover the deformity of bunions
14 juni 2023
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