regarding the issue with the PVI unit. I contacted EnviroVent about the problem, and they were able to book an appointment for the very next day. Their engineer arrived as scheduled and managed to res... Toon meer
Bedrijf heeft geantwoord
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Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been help... Toon meer
Bedrijf heeft geantwoord
Very nice gentlemen, very quick service and efficient, no mess left. Rearranged apt when he was unable to consider plate it due to position of unit, very reliable.
Bedrijf heeft geantwoord
Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat). As an OAP... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Contactgegevens
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, Verenigd Koninkrijk
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4,5
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van EnviroVent
Dear Mr Kirkbright,
Thank you for your feedback. I am really glad I could come out and get everything sorted for you. If you ever need anything else, I am always here to help.
The EnviroVent Customer Care Team.
Antwoord van EnviroVent
Dear Patricia,
Thank you so much for your kind words. I am really glad you were happy with the work. It was a pleasure to help, and I appreciate you taking the time to leave a review.
The EnviroVent Customer Care Team.
Very clean tidy and clean and speedy…
Very clean tidy and clean and speedy job done. Was a very nice and respectful guy. Deserves a pay rise.
16 januari 2026
Antwoord van EnviroVent
Dear Peter,
Thank you so much for your kind words. I am really glad to hear you were happy with the work and the service you received. Your feedback means a lot, and I truly appreciate you taking the time to share it.
The EnviroVent Customer Care Team.
Rubbish
If you’re unfortunate enough to initially have a salesman talk your ears off trying to convince you to have one of their fans, do your research first. Unfortunately they installed it uneven, directly above the shower so you’re cold while showering and dripping instead of removing the moisture in the air. It needs adjusting and despite promising they would return to adjust if needed have said they can’t. So no after care and liars! The fans are also expensive to run and make the house even colder, something sales will obviously not tell you.
3 oktober 2025
Review zonder uitnodiging
Antwoord van EnviroVent
Hi Cheryl,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met your expectations, and we appreciate the opportunity to look into this further.
We understand your concerns regarding the information provided during your initial visit. Our surveyors aim to give residents a clear understanding of how our ventilation systems work and how they help improve air quality. Our fans have been used in homes across the UK for numerous years to help reduce issues caused by poor air movement, mould, and condensation. They run continuously and use intelligent humidity tracking to increase airflow when needed, helping to keep rooms well ventilated.
Regarding the installation above the shower, the effect you’ve described can sometimes occur when the fan is working efficiently and drawing moisture rapidly toward it. In certain conditions, condensation can form on the front cover due to temperature differences, even though the fan is still effectively removing moisture from the air.
We’re also sorry to hear that you feel we have refused to return. As the installation was arranged through your housing provider, we do require their approval before attending again. If you raise your concerns with them, we will be more than happy to revisit and make any necessary adjustments.
To allow us to investigate and support you further, please contact our Customer Care team at customercare@envirovent.com, quoting case number 553. Our team will be happy to assist you and work toward a resolution as quickly as possible.
Kind Regards,
The Envirovent Customer Care team.
A proud & very happy Owner of Cyclone 8.
Wasn't sure about buying something I hadn't seen; but the company had a good informative website ; so I contacted them for a free survey.
Well , surprised to be very quickly phoned by George (Wannell) who was incredibly helpful in talking me through the products & how they did installation etc. Just a really helpful, friendly guy who knew his stuff.
Long story, short - I am now the proud & very happy Owner of Cyclone 8.
13 januari 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Customer,
Thank you for your lovely review. We are really glad George was able to help and that you’re happy with your new Cyclone 8. Enjoy it, and we are here if you need anything.
The EnviroVent Customer Care Team.
I was kept informed re time of arrival.
I was kept informed re time of arrival.
And guys were very proffesional eon arrival
13 januari 2026
Antwoord van EnviroVent
Dear Derrick,
Thank you so much for your feedback. I am really glad to hear you were kept updated on the arrival time and that our team made a professional impression when they arrived. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
100% Recommend
I work for a Lettings agency in Cornwall and have been working with James Pearce.
James and the team at Envirovent are fantastic with communication, providing regular updates and have just completed the first installation for us.
Our Tenants have noted a huge change in the air in the property with their daughters asthma being less aggravated just 24 hours later.
The Tenant noted that the team at Envirovent were incredibly efficient, clean, tidy and polite.
Looking forward to Envirovent improving the ventilation in many more of our managed properties. 100% recommend.
13 januari 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Catherine,
Thank you for the great review. We are really pleased to hear the installation went well and that your tenants are already noticing a big improvement. We will make sure to pass your feedback on to James and the team. Looking forward to supporting more of your managed properties.
The EnviroVent Customer Care Team.
Contractor was very friendly and…
Contractor was very friendly and answered all my questions.
13 januari 2026
Antwoord van EnviroVent
Dear Miss P,
Thank you for taking the time to share your experience. We are glad to hear that our contractor was friendly and able to answer all your questions. Providing clear communication and a positive experience is always our goal, and we appreciate your feedback.
The EnviroVent Customer Care Team.
Envirovent is our go to company for condensation damp
Envirovent is our go to company for ventilation. Installed in all our properties for condensation damp. Excellent results and support. Cameron visited today. Excellent.
12 januari 2026
Antwoord van EnviroVent
Dear Robert,
Thank you for your great review. We are glad our ventilation systems have worked well in your properties and that you have had good support from our team.
We will pass your kind words on to Cameron.
Thanks again for choosing EnviroVent.
The EnviroVent Customer Care Team.
Very pleased so far.
The surveyor explained our problem and how the product could rectify it.
The fitter was efficient, friendly and answered all questions. He left our house clean following his work.
8 januari 2026
Antwoord van EnviroVent
Dear Joan,
Thank you so much for sharing your experience. It’s great to hear that our surveyor was able to clearly explain the issue and how our product could help. We are also delighted that your fitter provided efficient, friendly service and made sure everything was left clean and tidy. Your feedback means a lot to us, and we’re glad we could support you from start to finish.
The EnviroVent Customer Care Team.
Condensation humidifier
Did tidy and great job as had to move from original plans and worked out better.
8 januari 2026
Antwoord van EnviroVent
Dear Mr Ross,
Thank you so much for your feedback. I am really glad to hear you are happy with the work. Even though we had to adjust from the original plans, I’m pleased it all came together even better in the end. It was a pleasure working with you.
The EnviroVent Customer Care Team.
Great service and instant results
After struggling with condensation problems in our house for some time I contacted Envirovent who were great from start to finish. They come out and assess your property free of charge and provide a report. We elected to install a PIV unit based on their recommendations, the install was clean and done to a great standard and in less than 24 hours we’ve already seen amazing results and woke up to a dry house for the first time in ages. There are cheaper ways to install a PIV unit but it’s worth the extra money to have it done to a high standard with proper consideration for your needs, in line with regulations and with proper warrantys, all of which Envirovent provide.
6 januari 2026
Antwoord van EnviroVent
Dear Jonathan,
Thank you for your lovely review. We are really pleased to hear the PIV unit is already making such a difference for you. Our team works hard to provide clear advice and high‑quality installations, so it’s great to know you felt well looked after. If you need anything in the future, we’re always here to help.
The EnviroVent Customer Care Team.
Excellent Experience
Excellent process from initial survey to installation. Good communication throughout. The installation team were excellent - on time, courteous, did a great job and cleaned up well, which isn’t always the case. Would recommend EnviroVent.
7 januari 2026
Antwoord van EnviroVent
Good morning Simon,
Thank you for taking the time to share your experience.
We’re pleased to hear everything went smoothly from survey to installation and that communication was clear throughout. We’re also glad the installation was completed professionally, on time, and left clean and tidy.
Thank you for recommending EnviroVent.
Kind regards,
The EnviroVent Customer Care Team
Pleasant and helpful engineers.
Pleasant, efficient and knowledgeable engineers. Did the job neatly with minimal fuss.
6 januari 2026
Antwoord van EnviroVent
Dear David,
Thank you for your kind feedback. We are glad you found our engineers pleasant, efficient, and knowledgeable, and that the work was completed neatly with minimal fuss. We really appreciate you taking the time to leave a review.
The EnviroVent Customer Care Team.
Happy with the service and the process
Happy with the service and the process. Job well done
5 januari 2026
Antwoord van EnviroVent
Dear Mario,
Thank you for your kind words! We are glad you’re happy with both the service and the process. It was a pleasure working with you.
The EnviroVent Customer Care Team
As always excellent customer service
As always excellent customer service. Problems fixed without dispute. Excellent product and highly recommend product and company.
5 januari 2026
Antwoord van EnviroVent
Good morning Jjess,
Thank you for your review.
We’re really pleased to hear that you were happy with both the service you received and the quality of the product. Resolving issues fairly and efficiently is something we take seriously, so it’s great to know that came across in your experience.
We appreciate your recommendation and your continued support.
Kind regards,
The EnviroVent Customer Care Team
100% recommendation
I’ve now installed three units across three properties, and I’d say it’s money well spent. I call this firm the mould busters, and I can wholeheartedly recommend both their fitters and their products.
5 januari 2026
Antwoord van EnviroVent
Dear Shelly,
Thank you for such a fantastic review. We really appreciate you choosing us across multiple properties and for your kind words about our fitters and products. It’s great to hear you’ve found the units money well spent — your recommendation means a lot to the whole team.
The EnviroVent Customer Care Team
If condensation is the problem, a positive ventilation unit may well be the answer…
We had a positive ventilation unit installed on Dec 16th and it's been amazing. It did take 2 weeks for the humidity levels to fall in the flat. We were getting readings of over 80% before it was fitted. But today Jan 5th they are 41%. We are so delighted. Everything feels, looks and smells a lot better!
We also had a powerful extractor fan fitted in the bathroom at the same time. We were told we needed both and I can see that. It's a fabulous extractor fan and makes a huge difference in the bathroom.
The PIV unit is discreet and quiet - almost silent - no problem to live with.
The Envirovent team were incredibly helpful throughout. From the initial enquiry and survey, through the planning application that we needed (being in a flat) and then regarding the fitting, which was all done in one day.
If you have a condensation problem in your property, I wouldn't hesitate to get Envirovent to investigate it for you. If a PIV unit is thought to be the answer, go for it. It's fantastic.
16 december 2025
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Daisy,
Thank you for your lovely review, Daisy. We’re really pleased to hear the PIV unit and extractor fan have made such a big difference and that your humidity levels have improved so much.
It’s great to know the system is quiet, discreet, and that the whole process—from enquiry to installation—went smoothly. Thank you for recommending Envirovent, and enjoy your fresher home!
The EnviroVent Customer Care Team.
Fitter came one time
Fitter came one time, he wore overshoses as soon as he entered the property and was respectful to furnishings and fittings, the refit was quick efficient and tidy
17 december 2025
Antwoord van EnviroVent
Dear John,
Thank you so much for your kind words! We are delighted to hear that our fitter made a positive impression and completed the refit efficiently and tidily. We will be sure to pass on your feedback—it means a lot to the team.
The EnivroVent Customer Care Team.
The work was done professionally and on…
The work was done professionally and on time. The system works very well and we would recommend this company.
17 december 2025
Antwoord van EnviroVent
Dear John,
Thank you for your kind review. We are glad to hear you were happy with the professionalism, timeline, and performance of the system. We truly appreciate your recommendation.
The EnviroVent Customer Care Team.
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