Banner for Erna Low Ski Holidays

Erna Low Ski Holidays Reviews 

827
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We’ve had a fantastic experience booking our skiing holiday, and Olivia has been absolutely brilliant from start to finish. She has been incredibly helpful, knowledgeable and understanding of exactly... Toon meer

Beoordeeld met 3 van de 5 sterren

Fantastic pre service from Erna Low for my late booking. Updates & all necessary details. Resort accom awesome. Exactly as described. Issue transfers Alpine Fleet specifically Geneva to La Plagne. Lac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I just booked my ski holiday with Erna Low. I was searching for weeks for the right place that had fantastic skiing and good modern accommodation in France and was getting so frustrated as I didn’t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just booked for Easter after a great and personal experience from Olivia in the team who quickly looked into all my many questions and then tailored the quote for me. I hadn't used Erna Low before but... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Skivakanties
  2. ook in
  3. Reisbureau
  4. Touroperator

Over Erna Low Ski Holidays

Geschreven door het bedrijf



Erna Low has been pioneering ski holidays since 1932, making us one of the longest-running names in ski package holidays in the UK. We're a team of real people who really love the mountains, and for over 90 years we've been helping skiers and snowboarders of every level get to the snow, on the easiest holiday ever.

What is Erna Low?

We're a specialist ski holiday travel agency. Erna Low brings together everything you need for a ski holiday, accommodation, flights, Eurotunnel and self-drive options, transfers, lift passes and ski lessons, all in one place, all fully customisable to your trip. Whether you're planning a week away for two or organising a group ski holiday for twelve, our team builds your ski holiday package around you, not the other way around.

What's included in an Erna Low ski holiday package?

Every one of our ski package holidays can include:
• Accommodation, from self-catered apartments to catered chalets and hotels
• Flights, or self-drive ski holidays and Eurotunnel crossings for those who prefer to take the car
• Airport and resort transfers
• Lift passes
• Ski and snowboard lessons
• Equipment hire

You choose what goes in, and the more you add, the more you save per item, so a fully packaged ski holiday works out better value than booking each part separately.

Which ski resorts and properties does Erna Low cover?

We specialise in some of the biggest and best-loved resorts in the Alps, including Val Thorens, Alpe d'Huez, Tignes, Les Menuires, Avoriaz, Flaine and La Rosière, alongside hundreds of other resorts across France, Austria, Switzerland and Italy.

In Val Thorens, our most popular ski holiday destination, we offer stays at properties including Les Balcons de Val Thorens, Chalet Altitude Val Thorens and Residence Village Montana Val Thorens, all within easy reach of the Three Valleys, the largest linked ski area in the world.

In Tignes, our range includes Residence Village Montana Tignes, Le Télémark, Le Taos, La Ferme du Val Claret and Maison Neuve, covering everything from Tignes Le Lavachet to Val Claret. In Les Menuires, we work with properties such as the Higalik Hotel and La Sapinière, and in Flaine, Le Centaure is one of our most requested residences. In Avoriaz, Lamara Apartments is a popular choice for families and groups alike. And for those chasing a quieter alternative to the bigger resorts, La Rosière offers brilliant value and easy access to the Espace San Bernardo.

Do you offer last minute ski holidays?

Yes, we offer plenty of last minute ski holiday options. If you're looking for a trip at short notice, our team can check live availability and put together a package quickly, even close to departure, or you can book it yourself using the holiday package builder on our website. All of our booking options are live for you to book yourself.

Do you offer group ski holidays?

Absolutely. Group ski holidays are one of the things we do best. Whether it's a small friends' trip, or a multi-family getaway, we can coordinate flights, accommodation, lift passes and transfers for the whole group under one booking, so nobody's left chasing separate confirmations.

Are Erna Low ski holidays protected?

Yes. Every Erna Low ski holiday package is ABTOT and ATOL protected, so you can book with confidence knowing your money and your trip are safeguarded.

Why book with Erna Low instead of elsewhere?

• Over 90 years of experience in ski holidays specifically, not travel in general
• Everything you need, all in one place: flights or self-drive, Eurotunnel, transfers, accommodation, lift passes and lessons all bookable together
• Access to sought-after properties across Val Thorens, Tignes, Les Menuires, Flaine, Avoriaz, Alpe d'Huez and La Rosière
• Real people behind every phone call
• ABTOT and ATOL protected packages
• Flexible payment options to help spread the cost of your holiday

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

827 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(827)

429 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Olivia was really helpful throughout…

Olivia was really helpful throughout the booking process. We initially contacted her for advice on a ski holiday and she provided several different quotes and options for us to consider. We changed our minds a few times and eventually booked a completely different resort, but nothing was too much trouble. She was always quick to respond, knowledgeable, and patient with our questions. Thanks for all your help – we're looking forward to our trip!

16 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Samantha,

Thank you for the wonderful review! We're thrilled that Olivia could guide you through all the options to find your perfect holiday. We'll make sure she gets your thanks, and we hope you have a fantastic time on the slopes!

Beoordeeld met 5 van de 5 sterren

Erna Low - the Top Gun of Travel Agents

I rang Erna Low on a Sunday and Rob answered the phone. Who works on a Sunday, you ask? Rob at Erna Low does. And he was at the top of his game. I told him the holiday we were after and the quote came in on email within 2 hours. 48 hours later....BAM! We were all booked. And with a minimum of stress thanks to Rob's steady guidance. The most seamless holiday booking I've ever experienced. Rob - you're the man.

7 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi James,

Thank you for taking the time to share your booking experience with us! It’s wonderful to hear that Rob was able to deliver a seamless, stress-free service (even on a Sunday!). We will be sure to pass your high praise along to him. Thank you for choosing Erna Low, and we wish you a wonderful upcoming holiday!

Beoordeeld met 5 van de 5 sterren

This is our 5th year booking a trip…

This is our 5th year booking a trip through Erna Low, and it's always been fantastic. I really appreciate the help and advice from Calum, who is a superstar!

7 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Patrick, thank you for booking with us for the 5th year in a row! We are incredibly grateful for your continued support. Calum really is a superstar, and we’ll make sure he sees this wonderful feedback. We hope you have another fantastic trip, and we look forward to welcoming you to the Alps again in the future!

Beoordeeld met 5 van de 5 sterren

⛷️Great Service

⛷️Just booked again with Erna Low for January ‘27. Emmeke was very helpful and helped come up with the location and package. Based on her own recent experiences so should be another good trip🇫🇷

1 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Paul,

We are thrilled to hear that you’ve booked with us again for January 2027. We love being able to share our first-hand experiences to help tailor the perfect trip, and it sounds like Emmeke found just the right match for you.

We hope you have an incredible time on the slopes, and thank you for your continued loyalty to Erna Low!

Beoordeeld met 5 van de 5 sterren

Great experience booking a group ski…

Great experience booking a group ski holiday. Emmy made the booking process so easy, providing lots of quotes and helped to whittle down our options for the best booking - great value for money too!!

29 mei 2026
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Thanks for the great review! We're so glad Emmy could help make your group booking smooth, easy, and great value for money. Have an incredible time away!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Calum has been amazing in helping me…

Calum has been amazing in helping me sort out the ski holiday for 15, has made my life a lot easier!

5 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

That's great to hear Daniel, and we'll be sure to pass on your kind words! Thanks so much for choosing us and we hope you all have the best time!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Super helpful and flexible

Super helpful and flexible with the booking process, and a great range of properties. 4th time booking our annual ski trip via Erna Low. Sean was awesome and great to deal with!

5 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

We're so glad Sean was able to help you book yet another holiday with us! Thank you for the lovely review and we hope you have a wonderful time.

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Thank you Olivia!

Olivia was super helpful, very responsive and patient with our group. She knew everything we had questions about and helped us to book exactly what we were looking for. Thank you so much!

2 juni 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

We're so glad Olivia was able to help with your holiday search! We'll be sure to pass the glowing review on.

Many thanks,
The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Booked for the first time with ernalow…

Booked for the first time with ernalow so far so good been super helpful with all my questions
No actually been on holiday yet

21 mei 2026
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Thanks for the lovely review, Andrea. We hope you have a wonderful time in Tignes this winter!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Following a successful trip with Erna…

Following a successful trip with Erna Low last year (Les Arc 1950), we decided to book again with them for next year, to Avoriaz.
Emmeke was great once again at helping getting the holiday priced up, as well help advise on destinations and hotels.
Highly recommended

27 mei 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Adam,

Thank you so much for your lovely review and for choosing Erna Low once again for your ski holiday.

We’re delighted to hear that you had such a great experience in Les Arc 1950 and that Emmeke was able to help you find the perfect trip to Avoriaz for next year. We’ll be sure to pass on your kind comments to her.

We truly appreciate your continued trust and recommendation, and we look forward to helping you create another fantastic ski holiday.

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, Will was really knowledgeable and super helpful!

16 mei 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Charles,

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience. Will will be thrilled to know his knowledge and helpful approach made a difference. We really appreciate your support and hope to see you again soon!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Olivia explained an issue with our…

Olivia explained an issue with our provisional booking clearly and found us the next best option according to our brief. We are very happy with what we have ended up booking. Let's hope it results in a great holiday! Thanks Olivia!

15 mei 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Nicola,

Thank you so much for your wonderful review! We’re so pleased to hear Olivia was able to clearly explain the issue with your provisional booking and help find an alternative that suited your brief so well. It’s great to know you’re happy with your final choice, and we truly appreciate you putting your trust in us. We hope you have an amazing holiday and make some fantastic memories!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Apartment was well located and clean.

Apartment was well located and clean.

28 maart 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Dominic,

Thank you for your feedback! We’re so pleased to hear you enjoyed the apartment’s location and found everything clean and comfortable during your stay. We really appreciate you taking the time to share your experience and hope to welcome you back again in the future!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Great experience with this Company.

This is the second time we have used Erna Low for our ski holiday and both times I have found them to be friendly, professional, knowledgeable and efficient. The website is easy to navigate and their prices are very reasonable compared to other companies. There is the choice of booking the whole holiday with them or you can cherry pick accommodation only, with or without flights and the same with transfers, nothing is too much trouble. Any queries I have raised have been dealt with swiftly. I would definitely book with them again and recommend to friends and family.

15 april 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Thank you so much for your fantastic review and for choosing us again for your ski holiday! We’re delighted to hear that you’ve consistently found our team friendly, professional, knowledgeable and efficient. It’s also wonderful to know you found the website easy to use and appreciated the flexibility we offer when booking different parts of your holiday.

Your recommendation means a great deal to us, and we truly appreciate your continued trust and support. We look forward to helping you plan many more amazing ski holidays in the future!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Completed my new booking today Olivia…

Completed my new booking today Olivia has been very helpful and promptly responded in dealing with my enquiry
To be honest all the staff who I have dealt with have always been super helpful

14 mei 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Jerry,

Thank you so much for your lovely feedback! We’re delighted to hear Olivia was so helpful and responsive while assisting with your new booking. It’s also wonderful to know that every member of the team you’ve dealt with has consistently provided such helpful service.

We really appreciate your continued support and kind words; they mean a lot to us. We hope you have a fantastic trip and look forward to helping you again in the future!

The Erna Low Team

Beoordeeld met 5 van de 5 sterren

Great Service

Very quick to answer any questions and to be able to speak to an actual person is always a bonus!

6 mei 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Melissa,

Thanks for taking the time to leave us a review. We're glad that our team were able to help with any questions. We look forward to seeing you on the slopes.

Beoordeeld met 5 van de 5 sterren

Have used this company for years

Have used this company for years. Excellent service and holidays.

6 mei 2026
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hi Rachel,

Thanks for taking the time to leave us a 5* review. We're so glad to hear that your holidays have been excellent! We look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

20 years of great service

Have just booked two apartments in Les Arc for 2027. Great service from Will, always quick to reply with the correct answers, nothing too much trouble. We have been booking with Erna Low on and off for more than 20 years, from back when Arc 1950 was being built, and we have never had a problem or cause for complaint. There are increasingly cloned advertisements for ski chalets and apartments online (a family member got conned two years ago) so going through Erna Low give you the reassurance you want and need.

28 april 2026
Review zonder uitnodiging
Logo Erna Low Ski Holidays

Antwoord van Erna Low Ski Holidays

Hello,

Thank you for your wonderful feedback and for your loyalty over so many years. We’re delighted to hear Will provided such great service and made the booking process easy for you!

We’re pleased we can continue to provide the reassurance and reliability that’s important when booking a ski holiday.

We hope you have a fantastic time in Les Arcs in 2027!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer