Very dissapointed in the perfume. Loved it after a friend wore it. I got a bottle as a Christmas gift and there is no smell. I even purchased the body lotion to see if that would help. Customer servic... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tolle Parfums, ich kaufe sie nicht zum ersten Mal und bin jedes Mal sehr zufrieden. Besonders gefällt mir Molecule Mandarin – ein frischer, leichter und sehr angenehmer Duft. Ich habe zwei Flaschen ge... Toon meer
Bedrijf heeft geantwoord
Ich liebe Escentric Molecules für ihren einzigartigen Ansatz in der Parfümerie. Die Düfte wirken sauber, modern und entfalten sich auf der Haut jedes Mal ein wenig anders, was sie wirklich individue... Toon meer
Bedrijf heeft geantwoord
Shipping was spot on. Packaging was lovely; and products smelled amazing as always. I have a few different bottles, and obsessed with my new addition to my collection; the travel size spray bottle. I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Escentric Molecules celebrates perfumery as the art of chemistry. A cult phenomenon that revolutionalised the world of modern perfumery. Shop unisex fragrances created by Geza Schoen now from the official store.
Contactgegevens
Verenigd Koninkrijk
- support@escentric.com
- www.escentric.com
4,3
Uitstekend
268 reviews
Vraagt klanten om een review
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Heeft 78% van zijn negatieve reviews beantwoord
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Excellent company would certainly use…
Excellent company would certainly use again.
19 september 2025
Antwoord van Escentric Molecules
Thank you so much for the five-star review. We are thrilled to hear that you had an excellent experience with us.
We look forward to serving you in the future!
Escentric Molecules
Great experience with product and…
Great experience with product and customer service!!!
18 september 2025
Antwoord van Escentric Molecules
That is wonderful to hear!
Thank you for your fantastic feedback. We are thrilled that you had a great experience with both the product and our customer service!
Escentric Molecules
Very speedy efficient service .
18 september 2025
Antwoord van Escentric Molecules
Thank you for your review!
Thank you for your feedback. We appreciate you recognizing our speedy and efficient service!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for your review!
We appreciate you letting us know, and we look forward to sending you another order soon!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for your enthusiastic feedback, we are thrilled that you absolutely love our collection.
Escentric Molecules
I had delivery issues with DPD when…
I had delivery issues with DPD when ordering Molecula Excentric, but Daniel from customer service quickly resolved everything and even sent a free replacement. Truly impressed by their professionalism and care—thank you!"
8 september 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
That is wonderful feedback to receive!
We are delighted that Daniel was able to resolve your delivery issues with DPD quickly and efficiently. Providing excellent service and care is what we strive for, and we are thrilled you were impressed.
Thank you for your kind words!
Escentric Molecules
Disappointed
I’m really disappointed with my recent purchase of Escentric Molecule 01 (150 euro for the larger bottle). All I can smell from it is hand sanitizer, and unfortunately, neither I nor my family or friends pick up any actual fragrance when I wear it. It feels like such a waste, especially after upgrading to the bigger size.
What makes this more frustrating is that I had previously tried the sample set and genuinely loved all of the scents. A few months ago, I bought a 30ml bottle of Molecule 05 because I adore bergamot, and while I enjoyed it, I did notice that the scents don’t last long. I’ve never once had anyone ask me, “What perfume are you wearing?”—which is something I was used to experiencing with other brands.
To add to the confusion, a friend of mine bought Molecule 01 a few years back, and I absolutely loved it on her. I can instantly recognize the scent when someone else wears it, which is why I was so excited to finally invest in a larger bottle for myself. But this one I just bought on Tuesday doesn’t smell anything like what I remember—it’s flat, alcohol-like, and incredibly underwhelming.
Now I’m stuck with a 100ml bottle that doesn’t deliver on what I expected, and honestly, I feel really let down. :(
11 september 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
We’re sorry this experience hasn’t matched your last. The formula hasn't changed, but as a singular molecule fragrance, it can become less-easily detected over time. We recommend trying it again after a short pause to help reset your senses.
If you'd like to speak further, our Customer Service team would be happy to help at support@escentric.com.
Escentric Molecules
Its really a great scent but less long…
Its really a great scent but less long lasting
20 augustus 2025
Antwoord van Escentric Molecules
Thank you for sharing your feedback. We're glad you enjoy the scent, but we're sorry to hear that you find it's not as long-lasting as you'd like.
Escentric Molecules
Sending all samples in a timely manner
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your review!
We are so happy to hear that your samples were delivered in a timely manner. We hope you enjoy exploring all of our unique scents!
Escentric Molecules
I received my Discovery Molecule…
I received my Discovery Molecule Samples and found the one I liked the most. I really like how Molecule 4 reacts on my skin and immediately ordered the 30ml. My next possible order could be the Molecule 3, I enjoyed that as well.
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your review!
We are so happy to hear that you enjoyed the Discovery Set and were able to find a new favorite scent. Molecule 04 is a wonderful choice!
We look forward to fulfilling your next order for Molecule 03!
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the wonderful five-star review!
We are so happy to hear that you love our products and our service. We appreciate your support and look forward to serving you again!
Escentric Molecules
I’m a regular client and all was great…
I’m a regular client and all was great as usual
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your review!
We are so happy to hear your a regular customer, you continue to be happy with our products and service.
We look forward to your next order!
Escentric Molecules
Great service Amazing quality
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for the five-star review!
We are so happy to hear that you love the quality of our products and that you had a great experience with our service. We look forward to serving you again!
Escentric Molecules
I took a chance on the Escential +…
I took a chance on the Escential + sample set and now I'm hooked. I get lots of compliments.
21 augustus 2025
Antwoord van Escentric Molecules
Thank you for the wonderful review!
We are so happy to hear that you love our Discovery Set and are getting so many compliments on it. It's a great way to discover a new favorite!
We hope you find a new favorite from the set!
Escentric Molecules
Molecule One
Stopped to ask what I am wearing. Molecule One is the best scent I’ve ever worn.
18 augustus 2025
Antwoord van Escentric Molecules
Thank you for your fantastic five-star review!
We are so glad to hear that you love Molecule 01 and that you are receiving so many compliments on it. It's truly a testament to the unique and beautiful qualities of the fragrance.
We look forward to serving you again soon!
Escentric Molecules
I love trying new scents and the…
I love trying new scents and the packaging is so sleek!
20 augustus 2025
Antwoord van Escentric Molecules
Thank you for your review!
We are so happy to hear that you love trying new scents and that you appreciate the sleek design of our packaging. We hope you find a new favorite!
Escentric Molecules
Order #91558 - it seems I have only received a mixture of water and alcohol in the bottle.
12/08/2025 - Order #91558
03/09
I recently purchased M04 after trying it from a friend.
I understand that the scent can vary for each individual due to pH levels; however, I am unable to detect any fragrance on myself. Initially, I suspected that I had not applied enough or had become nose blind, but I also asked my partner to try it, and he could hardly smell anything either. Neither my friends nor my colleagues could perceive any notes from the M04. This is quite disappointing, as I truly appreciate the concept of a unique scent and the initial fragrance I experienced from my friend's M04 bottle.
Therefore, I would like to inquire whether the formula has changed in the past few months and if weather conditions might have affected the perfume, causing it to deteriorate? I can only detect alcohol, and I am not alone in this observation.
Escentric Molecules are not the most affordable option, yet it appears that the scent and projection of the perfume have been underwhelming, leading me to question whether I would choose Escentric Molecules again in the future.
I have set a email to support escentric , however I never received a reply.
it seems I have only received a mixture of water and alcohol in the bottle.
- 04/09 - reply
I have reached out by email twice with no response.
Also, I use the product once from a friend and bought a bottle for myself. so I could not be desensitized from as I have barely used.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
Thank you for your review.
The formula for Molecule 04 has not changed, and as a singular molecule fragrance, it can become less easily detected over time. We recommend taking a short break from the fragrance to help reset your senses.
We want to get to the bottom of this for you. Please send another email to support@escentric.com with your order details and any additional information, and our team will be able to assist you further in resolving this issue.
Escentric Molecules
Antwoord van Escentric Molecules
Thank you for the wonderful five-star review!
We are so happy to hear that you love our packaging and that you're enjoying the fragrance. We look forward to serving you again soon!
Escentric Molecules
Delivered my 100ml order for free…
Delivered my 100ml order for free within 2 days as usual. Also received 5 free self chosen samples- thank you
18 augustus 2025
Antwoord van Escentric Molecules
Thank you so much for the five-star review!
We're so happy to hear that your order arrived quickly and that you're enjoying your samples. We appreciate your continued support and look forward to your next order!
Escentric Molecules
Superb customer service from Daniel
Superb customer service from Daniel, replied quickly and dealt with my query brilliantly. Love their fragrances too. One happy customer here who would 100% recommend 😃
1 september 2025
Review zonder uitnodiging
Antwoord van Escentric Molecules
Thank you for your fantastic five-star review!
We are so happy to hear about your experience with Daniel, and we'll be sure to pass your kind words on to him. We're thrilled that you love our fragrances and that you would recommend us.
We truly appreciate your support and look forward to serving you again!
Escentric Molecules
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