Oh my goodness.... I order advent box for surprise for my daughter. Its huge packed out with goodies. Wish I'd ordered one myself !!! The men's grooming kit looks amazing for my son and the gorgeous... Toon meer
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Lees wat reviewers zeggen
the Item seem to be in good condition, but I won't know until later as it is a present. however the delivery driver made no attempt to knock on my door or ring the doorbell, and placed the package... Toon meer
Bedrijf heeft geantwoord
Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Toon meer
Bedrijf heeft geantwoord
Great service from ordering to delivery. I bought these salts for my sister & she said they were great. Helped relaxed muscles after doing a Hyrox & smelt great. So would definitely recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ESPA
Geschreven door het bedrijf
ESPA Skincare
Helpful Links
About us
At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.
Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.
Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.
Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.
Contactgegevens
Crosby Way, GU9 7XX, Verenigd Koninkrijk
- www.espaskincare.com
4,5
Uitstekend
12K reviews
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Lovely products and nice free gift too
Lovely products and nice free gift too. Only issue is after a few uses the pump stopped working on the body oil which makes it very messy to use now.
30 juli 2026
Antwoord van ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Excellent product and informative, easy ordering
Website easy navigate, good level of detail regarding products. The speed from ordering to receiving has been excellent. Love the products full of wonderful smelling essentials oils.
3 oktober 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Looks really good but not yet used
Nice product but not used yet. Shopping experience good, packed well. Delivery good.
2 oktober 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I have been using the Dual Action Shave…
I have been using the Dual Action Shave Mud for a number of years. This is the best shaving product on the market by far.
27 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Poor service and my money was taken - updated
Poor service and my money was taken , despite the ESPA mistake of not fulfilling my order . Not impressed and very angry . When I have had their products I have enjoyed them , I will never order again after my most recent experience . Clarins now always . Thank you Espa for reaching out , you have all the details on my account , as I was furious and took it up with you last week / week before . Plus with my bank . I do not want to waste any more of my time on this dreadful experience .
21 september 2026
Review zonder uitnodiging
Antwoord van ESPA
Hi Janice,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
The product is great
30 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Thank you ESPA team for a lovely gifts…
Thank you ESPA team for a lovely gifts that arrived with my order🥰 I didn’t expect it😇
7 maart 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Quality as always and quick delivery.
1 oktober 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Lovely product
Easy ordering. Speedy delivery. Best quality shower gel and body lotion.
26 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Amazing value for money
Amazing value for money! The selection of products is perfect for my needs, with a great variety of ESPA favourites. I was especially impressed with the gua sha tool included — such a lovely bonus and feels like a really high-quality addition to the calendar. Overall, a fantastic selection and excellent value!
26 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Disappointed
I was more than disappointed that after spending over £170 the free gift that had only just been notified tome(24hrs) prior was no longer available
This is the second time I have experienced this
I have been a customer for many years and it's only over the past two years that this appears a problem
I have asked via customer service for this tobe looked into
Quality of products and delivery all excellent
26 september 2026
Antwoord van ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Spa treatment in your own home
I love Espa products, bought body scrub, shower gel and body lotion. Smells divine and leaves my skin beautifully soft and moisturised.
25 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Ordered my moisturiser and treated…
Ordered my moisturiser and treated myself to this years advent calendar with next day delivery for free. Great service from Espa.
27 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The bioactive eye cleaner has leaked…
The bioactive eye cleaner has leaked over all the products. Unsuitable for gifting now
27 september 2026
Antwoord van ESPA
Hello Angela,
We are very sorry that the eye cleaner leaked and damaged your products, making them unsuitable for gifting. We are taking steps to prevent this from happening again.
A message has been sent to your account.
Kind regards,
Liam
Always provide efficient service and…
Always provide efficient service and welcome your next day delivery.
23 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Disappointed
I placed an order after seeing that ESPA offered 25% off through Blue Light Card. I followed the correct link on the website, but the discount code wouldn’t apply.
I had several live chats with customer services and was given different explanations each time. Eventually, I believe I worked out the issue myself. It appears ESPA applies a lower “loyalty” discount to products in the Blue Light Card section if your email address is linked to a previous order. This loyalty discount then overrides the advertised 25% Blue Light Card discount and cannot be removed.
It seems the only way to get the full 25% discount, unless you’re a new customer, is to use a different email address.
I feel disappointed and cheated out of a discount that was advertised to me. The customer service experience was also very poor, with conflicting information and no clear solution.
27 september 2026
Antwoord van ESPA
Hello LW,
We appreciate you taking the time to share your experience regarding the Blue Light Card discount and your interactions with our customer service team.
A message has been sent to your account as you were unavailable for my call.
Kind regards,
Liam
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