Oh my goodness.... I order advent box for surprise for my daughter. Its huge packed out with goodies. Wish I'd ordered one myself !!! The men's grooming kit looks amazing for my son and the gorgeous... Toon meer
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Lees wat reviewers zeggen
the Item seem to be in good condition, but I won't know until later as it is a present. however the delivery driver made no attempt to knock on my door or ring the doorbell, and placed the package... Toon meer
Bedrijf heeft geantwoord
Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Toon meer
Bedrijf heeft geantwoord
Great service from ordering to delivery. I bought these salts for my sister & she said they were great. Helped relaxed muscles after doing a Hyrox & smelt great. So would definitely recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ESPA
Geschreven door het bedrijf
ESPA Skincare
Helpful Links
About us
At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.
Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.
Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.
Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.
Contactgegevens
Crosby Way, GU9 7XX, Verenigd Koninkrijk
- www.espaskincare.com
4,5
Uitstekend
12K reviews
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Disappointed
I placed an order after seeing that ESPA offered 25% off through Blue Light Card. I followed the correct link on the website, but the discount code wouldn’t apply.
I had several live chats with customer services and was given different explanations each time. Eventually, I believe I worked out the issue myself. It appears ESPA applies a lower “loyalty” discount to products in the Blue Light Card section if your email address is linked to a previous order. This loyalty discount then overrides the advertised 25% Blue Light Card discount and cannot be removed.
It seems the only way to get the full 25% discount, unless you’re a new customer, is to use a different email address.
I feel disappointed and cheated out of a discount that was advertised to me. The customer service experience was also very poor, with conflicting information and no clear solution.
27 september 2026
Antwoord van ESPA
Hello LW,
We appreciate you taking the time to share your experience regarding the Blue Light Card discount and your interactions with our customer service team.
A message has been sent to your account as you were unavailable for my call.
Kind regards,
Liam
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Advent Calendar
This is an Advent Calendar for my Mum. Well packaged. Delivered on time & with care.
25 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Speedy response
I had a problem with the sprayer on my optimally tri serum,which I have to say is fantastic, the speed with which my query was dealt with and rectified was amazing,thank you ,I will definitely be ordering more . I have had breast cancer and suffered with very dry skin, this serum is amazing.
20 september 2026
Review zonder uitnodiging
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
😊😊😊😊😊😊😊😊😊😊
23 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Wouldn’t cancel the order inspite just…
Wouldn’t cancel the order inspite just placed the order less than 30 minutes prior
23 september 2026
Antwoord van ESPA
Hello Loretta,
We appreciate you sharing your experience. We are reviewing our cancellation process to prevent this.
A message has been sent to your account, I apologise if my phone call was at a bad time.
Kind regards,
Liam
Easy to use website
Easy to use website, great range of products. Good delivery service.
24 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Love ESPA products
Love ESPA products. Order delivered within 12 hours of placing it . Amazing service. As always.😊
24 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Bought as a gift
Bought as a gift. Quick delivery and well presented. Sure my grandson will be very pleased.
20 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Ordered the 2026 advent Callander…
Ordered the 2026 advent Callander however didn’t add the 3 sample gifts (my fault) i was offered as a ‘silver bonus’, contracted customer services on same day as the order, to see if these could be added post order, was told once the order was placed it couldn’t be amended or added to. What a shame, perhaps customer services could of sent these separately, this wasn’t offered, little disappointed to be honest, otherwise an excellent service, thanks
24 september 2026
Antwoord van ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent service
No hassle from ordering to receiving my item which only took 4days in total. Great gift ideas.
23 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very quick delivery
Ordered Sunday night delivered Monday morning. Couldn’t be better
23 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good products
Buy these
Products for my son which he loves
So took advantage of the offer ready for Christmas
Quick service but felt they were just thrown in a box with no packaging and was badly knocked about on arrival
Also no free samples to try anymore
23 september 2026
Antwoord van ESPA
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
So in love with your candles… zennnnnn 😍
22 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent next day delivery and if…
Excellent next day delivery and if course producr
22 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Amazing customer service and…
Amazing customer service and exceptional delivery service. The gift I sent was excellent and the service was great.
20 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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