Oh my goodness.... I order advent box for surprise for my daughter. Its huge packed out with goodies. Wish I'd ordered one myself !!! The men's grooming kit looks amazing for my son and the gorgeous... Toon meer
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the Item seem to be in good condition, but I won't know until later as it is a present. however the delivery driver made no attempt to knock on my door or ring the doorbell, and placed the package... Toon meer
Bedrijf heeft geantwoord
Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Toon meer
Bedrijf heeft geantwoord
Great service from ordering to delivery. I bought these salts for my sister & she said they were great. Helped relaxed muscles after doing a Hyrox & smelt great. So would definitely recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ESPA
Geschreven door het bedrijf
ESPA Skincare
Helpful Links
About us
At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.
Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.
Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.
Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.
Contactgegevens
Crosby Way, GU9 7XX, Verenigd Koninkrijk
- www.espaskincare.com
4,6
Uitstekend
12K reviews
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Amazing customer service and…
Amazing customer service and exceptional delivery service. The gift I sent was excellent and the service was great.
20 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great quality and colour
Great quality and colour, fast delivery. True to the desription.
19 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Delivery fails
Half the order was missing and what was sent was just left on the doorstep. Rest of order resent and again just left on doorstep even after I contacted not to do that. Can’t order again from espa as too worried it will be stolen. Shame as products are great. .
13 september 2026
Antwoord van ESPA
Hello Lisa,
We are truly sorry to hear about the issues with your recent orders and the concerns about delivery. We understand your frustration and appreciate you bringing this to our attention. We are reviewing our delivery procedures to prevent this from happening again.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Just love shopping with Espa
Just love shopping with Espa. Products are always delivered promptly and there is always a lovely range of items.
I occasionally stray, lured by smells and promises in shops, but then always come back to Espa, as I know what suits my skin, and yes it has changed over the years. But I have always been able to find a product that works for me ...and smells equally, if not more divine.
Thanks Espa
15 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van ESPA
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We’re grateful that you shared your experience with us.
If you have any questions or if there’s anything we can do to help, please don’t hesitate to contact us through your account. We’ll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
I am really disappointed and fed-up …
I am really disappointed and fed-up with yr choice of courier not delivering to my safe place and for the umpteenth time leaving it on the outside of my unlocked gates. Leaving it roadside of my gates mean it can be stolen or run over when we arrive home by car. I have had to complain about this on previous Espa orders. My safe place of leave under front porch and gates ate unlocked is logged on the Evri app and is always filled out when making an order through Espa website. Other courier companies manage to use the handle to open the gate to walk through and deliver to my safe place. Why does your choice of courier not! Despite being a longstanding and loyal customer, your choice of courier has now deterred me from ordering from the Espa website.
13 september 2026
Antwoord van ESPA
Hello Jj,
We are truly sorry to hear about the ongoing issues you've experienced with our courier service and the delivery of your orders.
A message has been sent to your account.
Kind regards,
Liam
Advent calendar
Obviously I haven’t tried all the products yet as I’ve purchased an advent calendar. However I have sampled some from previous advent calendars and found them to be very good. I was impressed by the delivery service as having ordered it one afternoon it arrived the following day.
8 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
It’s a retirement gift
It’s a retirement gift
I thought I would arrive beautifully boxed like I’ve received before so yes disappointed at the cheap packaging 😔
13 september 2026
Antwoord van ESPA
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We’re grateful that you shared your experience with us.
If you have any questions or if there’s anything we can do to help, please don’t hesitate to contact us through your account. We’ll be more than happy to assist.
Thank you again for your support, and we hope to serve you again soon.
Best regards,
Natalia
Love espa products
Love espa products. Very easy ordering process and quick delivery
8 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Quick delivery and products excellent…
Quick delivery and products excellent as always
8 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Fantastic
Delivery was super fast , the product arrived the very next day . I absolutely love espa moisturiser it’s so rich , smells absolutely amazing and leaves my mature skin feeling soft and hydrated
11 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Nice product and quick delivery
4 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Try it ! You will love it!
Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only the best ingredients. They feel wonderful to use and leave your skin and your senses totally hydrated and relaxed . Delivery is fairly quick so no long waiting times . As soon as im running low I order a replacement straight away..
5 september 2026
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Delivery experience pretty poor and…
Delivery experience pretty poor and despite emailing pics, response from customer service department no empathety and no apology offered. Just wanted more pics when i had already sent them.
8 september 2026
Antwoord van ESPA
Hello S,
We are truly sorry to hear about your difficult delivery and the frustration with our customer service. We are reviewing our processes to ensure a more empathetic and efficient resolution for all our customers.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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