Everyone Active Reviews 

Friendly supportive centre. Keeps you motivated throughout your fitness centre. Thanks to Claire Mc

The staff are always so friendly and helpful plus the facilities are great and the atmosphere is very welcoming. I am currently recovering from an injury and need to improve my fitness and this is the ideal place to go.

Excellent facility which we are fortunate to have in a small village.

Easy to book classes etc.
I find staff always helpful.

We took our Grandchildren to the Inflatable Session at Fareham Leisure Centre at the beginning of August 2026. We got a great safety brief from the team beforehand, supervision was excellent throughout & an awesome time was had by all. The changing rooms & lockers were clean & plenty were available. Although it was not the cheapest outing, compared to other family activities, we judged it good value for money & really helped boost our grandchildren’s confidence in water whilst having lots of fun at the same time. We’ll be repeating the experience the next time they visit 🙏👍😁

I was given help booking a swimming session for the leisure pool by Saskia which was invaluable.

I love the new sports centre, it’s clean and tidy, the staff are very friendly and helpful, I’m on crutches the lifeguards have always helped me out of the pool after my swim, I really enjoy coming to this sports centre

Terrible, they not answering the calls at all, I tried couple of times and I well, I give up

The Porchester Pool is beautifully restored. The water is wonderfully clean and a lovely temperature. The changing rooms are really nice and the staff are lovely.

Ignored about 8 email queries asking to close account, whilst continuing to charge us (£120 gone) - and will not process refund (even though they agreed to).

So, you cant speak to anyone to resolve the simplest admin issues.

The stewards no longer seem to do much beyond talking to their friends on the ice—if they even get onto the ice to steward at all. The previous stewards were far better. They took the role seriously, engaged with customers, and actively helped keep everyone safe.

I no longer feel safe on the ice, especially during busy sessions, because the stewards do very little to manage what is happening. Whether it's young children suddenly cutting across in front of skaters or coaches allowing both children and adults to practise spirals and other moves that involve throwing their legs up during lessons, it creates a dangerous environment. If you're not a confident skater, the sessions are no longer enjoyable.

This ultimately comes down to management. Stewards need better training and support to take control of the ice and ensure it's a safe environment for everyone, and management should be monitoring what is happening instead of turning a blind eye.

Always made to feel welcome and nothing to much trouble . Very clean facilities and good value for money

The staff are friendly, very patient and professional.
I attend two or three fitnesss classes a week and it's easy to book classes on their app.
The facilities are well kept.

I started on a cancer referral programme. The instructor was very helpful and introduced me to the gym. I have now become a member and really enjoying the experience.I got a discount and can now use the gym swimming pool classes and health spar all look good with a simple booking system on the app.

Since being taken over by Everyone Active, the Woking sites have seriously deteriorated.
Classes are cancelled despite being consistently oversubscribed, with no consultation or consideration for members who rely on them.
The booking system is awful, and it's almost impossible to get onto popular classes. The app is unreliable, frequently crashes, and even logging attendance on-site is frustrating.

Overall, the service doesn't justify the membership cost and needs significant improvement.

Fantastic new pool and facilities. Perfect for all ages. The cafe was also very spacious. A great addition to Abbey Fields.

Becontree Leisure Centre is a very clean and's well equipped sports centre, with a friendly atmosphere.

I signed up for a gym membership for my family and me about 5 months ago. While being sold the membership, I asked about the junior gym membership for our 13-year old where it was explained to me that if he goes by himself but is supervised, he will need to book (which I fully understand) but if he goes with us (the adults) he does not.
I signed all three of us up (2 adults and 1 junior). It appeared that you had to book onto every session, even parents with the junior and there was a cap of how many juniors could be on site.

Most of the staff at the center that I attend are amazing (hence the 4 stars, especially some receptionists as well as the personal trainers), however, there seems to always be one that tends to make it very difficult and refused us entry once as we couldn’t book due to all the slots being taken (bear in mind, they only have 5 or 6). While sometimes you can’t navigate the exact time and don’t want to block multiple slots, I do think there should be leeway around this especially since the junior is attending with a parent.

While the membership appeared mis-sold, the staff overall is what make this center.
The technology needs updating as it’s really lagging when scanning yourself in and it doesn’t recognize multiple attendances (I.e if you want to swim for 30 minutes and use the gym for 30 minutes) so I have received a few emails telling me I have not attended, which is not true.

The center I attend could do with an overall refurb too.

I visited the gym after a pre-planned absence which necessitated me to speak with the membership team.

The membership team were very welcoming and understanding. It was nice to return to utilise the gym facilities again.

In my experience, staff are always approachable. Over the course of time, I have built a friendly rapport with the gym staff, personal trainers as well as some of the front of house team members.

In my experience, members adhere to the gym rules and staff are always available to assist with any advice or assistance should this be sought.

The recent development to the facilities is very impressive and the centre is very well equipped in helping towards achieving my fitness goals.

Well run centre. Staff helpful and knowlegable. Facilities up to date. Aqua sessions are varied and easily accessable. Cafe if great value. All round great experience. I love keeping fit with Raich!