I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Toon meer
Bedrijf heeft geantwoord
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Took my car in for servicing on a Thursday. Everything breaks was notified on friday.Evening which I understand they weren't authorized or able to help me out.Till monday, they say it takes 24 to 48 h... Toon meer
Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email al... Toon meer
Bedrijf heeft geantwoord
Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contactgegevens
McKinnon Street 3100, 75201, Dallas, Verenigde Staten
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,5
Gemiddeld
441 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Marco was very knowledgeable and helpful
Marco was very knowledgeable
14 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative was very knowledgeable and able to assist you. We truly appreciate your feedback and will be sure to share your kind words with him.
-The Everything Breaks Team
ROD HICKS
ROD HICKS: is amazing. Very helpful man , very nice man. Gets the job done in a fast , respectful and consistent manner. Absolutely flattered with how I am treated and how awesome Mr.Hicks is. Thank you Rod BAILEY
13 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your outstanding 5-star review! We truly appreciate you taking the time to share your experience with our representative. He is an incredible asset to our team, and we’re thrilled to hear how helpful, respectful, and efficient he was throughout the process. Your kind words mean a lot to us, and we’ll be sure to share this praise with him. Thank you for your trust and support!
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re so glad to hear that our representative did a great job. We truly appreciate your feedback and will be sure to pass along your kind words to him.
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re delighted to hear that our representative provided excellent service. We’ll be sure to pass along your kind words to him—he’ll be thrilled to know his efforts made a positive impact!
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear that our representative provided perfect service. We truly appreciate your feedback and your support.
-The Everything Breaks Team
Muy buen servicio de parte de marco.
Muy buen servicio de parte de marco.
12 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your 5-star review! We’re happy to hear that our representative provided you with very good service. We truly appreciate your feedback and your support.
-The Everything Breaks Team
Deborah was extremely helpful in…
Deborah was extremely helpful in assisting me.
8 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re delighted to hear that our representative was extremely helpful and provided excellent assistance. We truly appreciate your feedback and your trust in us.
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for the 5-star review! We are glad our representative did a great job, and we appreciate you taking the time to share your feedback. We’re glad you had a positive experience!
-The Everything Breaks Team
1 star is 2 too many
My heater stopped working mid-November. Since the shop didn't accept EB (SMART GUYS!), I had to pay $700 out of pocket to replace the blower motor & resistor. I had to finance it, because I'm on a fixed income and don't have that kind of money lying around. I'd paid almost that much for my premiums already, and called trying to cancel. It was the weekend, so of course there was no one who could do the cancellation. Ok, fine. Another $100 charge hits, I decide maybe it's worth keeping for some other repairs I might need down the line.
3rd week of December, heater stops working again. I take it back to the shop, they check their work and the replacement parts are fine, so they advise it may be an electrical issue, outside their wheelhouse. So I make an appointment with the dealership for Friday, 1/2/2025 at 8 AM. Give the service advisor my EB info, then never hear back all weekend. Call at 10:30 AM today 1/5, service advisor tells me it's the TIPM that's bad ($2200), and a couple other issues I should take care of, totalling over $4300. Tells me he'd only just now finally heard back from EB and they're covering EXACTLY NOTHING. 🤬 Furthermore, it may take WEEKS to get the TIPM.
I take care of my 91 year old mother. We live out in the desert and I CANNOT be without transportation for a month! I figure, maybe I can get a rental car through EB, since I've now paid them at least $800 and have gotten nothing but frustration and crap customer service. That does NOT seem to be an outrageous request to anyone with an ounce of integrity and an actual commitment to customer service.
Call EB, tell them my issue. OF COURSE they don't cover car rentals if the work being done isn't covered. I'm FURIOUS. I tell the guy I want to talk to someone NOW. He says it's better for me to get a call back ("It could be in just a few minutes, but within 24 hours") instead of waiting on hold. That was 2+ hours ago.
So now I'm gonna call and cancel, tell them to refund my premiums since now I've got to rent a car for who knows how long AND pull 4 grand out of my ass somehow to fix my van, because these people are SCAMMERS who sell a "bumper to bumper" warranty but as all these 1⭐ reviews are testament to, will find ANY reason not to cover the work.
Edit to add: The app is non-functional and the website is useless.
Post-scammer reply edit: Now I must PAY to cancel this contract, which has covered exactly NOTHING, EVER. Funny how quickly they respond to bad reviews, but not to actually being HELPFUL. Zero stars, RUN AWAY.
IT'S A GRIFT! DO NOT RECOMMEND!
3 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for bringing your concerns to our attention. We understand how stressful vehicle issues can be, particularly when reliable transportation is essential, and we appreciate the opportunity to clarify this matter.
In November, the customer contacted us to inquire whether the A/C blower motor would be covered. At that time, the customer was advised that repairs may be performed at any licensed repair facility of their choosing, provided the facility completes a diagnosis and contacts us directly to initiate a claim prior to repairs being made. We did not receive any call from a repair facility to open a claim for the blower motor repair. We will however review the claim for possible reimbursement if the customer provides a copy of the repair order for review.
Please submit a copy of the paid repair order to our attention. Make certain it contains details of the covered vehicle and the repair cost. We will verify claim eligibility and confirm the cast is within industry standards. We will refund the approved amount as a one-time exception. It is important that all future claims are reported to the claim department as outlined in the service contract.
Regarding the subsequent dealership diagnosis, a claim was submitted for review. After evaluating the findings, the Totally Integrated Power Module (TIPM), belt tensioner, idler pulley, and engine mounts were determined to be non-covered components, as they are not listed under the “What Is Covered” section of the contract. As such, the claim was denied in accordance with the policy terms.
Rental vehicle benefits are only available when repairs are associated with a covered claim. Since the diagnosed repairs were not eligible for coverage, rental assistance could not be authorized.
We regret the frustration this situation has caused and encourage the customer to contact our Member Services Department if they wish to submit documentation for reimbursement review or discuss cancellation options in accordance with the policy guidelines. We remain committed to reviewing any eligible documentation provided and assisting within the terms of the contract.
-The Everything Breaks Team
Great Service from Rod Hicks
I made a claim on behalf of my customer and Mr. Rod Hicks was very helpful along the claim process. I was able to give the good news to the customer that the repairs would be covered, and as soon as the repairs were done Mr. Hicks called to pay for the repairs. We were able to keep our customer satisfied and build a relationship with Everything Breaks. Thank you Rod.
5 januari 2026
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was helpful throughout the claims process and ensured timely payment once repairs were completed. It’s great to know this resulted in a satisfied customer and a positive working relationship. We truly appreciate your partnership and kind words.
-The Everything Breaks Team
Impeccable Service from Mr. Hugo: Everything Breaks
Today, I had the pleasure of receiving service from a gentleman by the name of Mr. Hugo, and I am compelled to express my sincere appreciation for the exceptional service he provided. Mr. Hugo demonstrated not only professionalism but a deep and extensive knowledge of his field that truly reassured me and impressed me beyond measure.
Moreover, Mr. Hugo's kindness and courteous demeanor was evident from the outset, which in turn, made the entire experience truly pleasant and memorable. I am immensely grateful for the exceptional support and the genuine care that he extended throughout our interaction today as his care for me was truly evident in his communication and throughout every interaction that we had. I must say that it is extremely rare to encounter such a combination of expertise and warmth in service, and for that reason, I want to emphasize my heartfelt gratitude towards him.
Lastly, I want you to know that my prayers are with you Mr. Hugo. Praying that you have not only continued but great success and abundant Blessings in and over your life. May you continually be Blessed with prosperity, phenomenal health, and extreme happiness as you continue to serve others with the same dedication and kindness that you bestowed upon me today, Sir. Dios Te Bediga, Mr. Hugo and again, I thank you from the bottom of my heart.
Respectfully,
Vivian Ryals
31 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your thoughtful and heartfelt 5-star review! We are truly honored by your kind words and are delighted to hear about the exceptional service our representative provided.
His professionalism, knowledge, and genuine care for our customers are qualities we value greatly, and we are proud to have him as part of the Everything Breaks team. Your appreciation and blessings mean a great deal to us, and we will be sure to share your message with him.
Thank you again for taking the time to share your experience. We sincerely appreciate your trust and support, and we look forward to continuing to serve you.
-The Everything Breaks Team
I’ve been with everything breaks for…
I’ve been with everything breaks for three or four years. I no longer needed their services. I tried to cancel my policy. They absolutely would not let me cancel it. He spent more than five minutes, trying to talk me into just keeping their services. It was horrible. He ignored everything I was telling him and went onto the next line of his teleprompter. horrible.
20 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is always to respect our customers’ decisions while clearly explaining available options, and we regret if the conversation felt frustrating or dismissive. Your feedback is important to us and will be shared with our team so we can improve our communication and ensure a better experience moving forward. We appreciate the years you spent with Everything Breaks and wish you all the best.
-The Everything Breaks Team
Marco help me keep my warranty in was…
Marco help me keep my warranty in was calling to cancel but Marco saved me an my wife from not having our warranty with Everything Brecks , I can rest with ease now driving my car because Marco help us keep the warranty thanks for a Merry Christmas Marco
18 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our representative was able to help you and your wife feel confident about keeping your warranty with Everything Breaks. Knowing you can drive with peace of mind means a lot to us. We truly appreciate your kind words and wish you a very Merry Christmas as well!
-The Everything Breaks Team
Rod Hicks was extremely helpful and very professional!!
My name is Terri Scott from Anderson Nissan and your employee Rod Hicks was very helpful and extremely helpful with the payment on the R/O we submitted.
It would be a pleasure to work with your company and Rod again in the future!!!!!
Thank You!!!
18 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re so glad to hear that our representative was extremely helpful with the payment on the R/O submitted. It means a lot to us that you’d enjoy working with our company again in the future—we look forward to it as well!
-The Everything Breaks Team
Marco me asistió me ayudó en todo lo…
Marco me asistió me ayudó en todo lo que necesitaba muy amable!
18 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We truly appreciate your feedback and are glad our representative provided such excellent service!
-The Everything Breaks Team
Exelente servicio gracias a la ayuda de
Exelente servicio gracias a la ayuda de
Marco
15 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear you received excellent service thanks to our representative's help. We truly appreciate your feedback!
-The Everything Breaks Team
She did great and everything and tried…
She did great and everything and tried her very best Deborah
14 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear our representative did a great job and truly tried her very best to help. We appreciate you taking the time to share your experience!
-The Everything Breaks Team
Buyer beware, just another con.
Buyer beware. I wanted just an auto-warranty policy. They slipped in a home.warranty policy. I cancelled noth policies in Ocotober, and they are still saying I have the home policy and that I owe them for it. Even though they acknowledge i cancelled both policies. They refuse to take care of the problem and they say it is line 5's problem not their problem.
30 september 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this very seriously. We would like the opportunity to review your account and clarify the situation regarding your policies.
To assist you further, we will need your full name or policy number so we can locate your account and provide an accurate response. Please contact our customer service team with this information, and we will work to resolve the issue promptly.
-The Everything Breaks Team
Brandon did excellent with helping with…
Brandon did excellent with helping with my concerns. Good Job
12 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear our representative did an excellent job addressing your concerns. We’ll be sure to share your kind words with him—thank you for choosing us!
-The Everything Breaks Team
Everything break are liars
Everything break are liars, they scam and don’t want to remove non of your card information out the system the people that answer the phone act like they don’t know anything about everything breaks but y’all can see my policy with them and say oh we can help with your cancellation but you will have to get coverage with whatever the f*** is omega warranty JOHN is the person that I spoke too such a liar n let my card keep getting charged y’all ain’t doing nothing but making me document my information and get more ready to sue you guys…. I can’t wait cus this gone be a fun one since y’all act like y’all don’t know what’s going on but can see my shit in the read flag n everything because even if y’all was working with a third party company how can they even see my account get read flag how can they see my information just be lying😂😂😂 I’ll see y’all in court soon!!! Keep charging my card everyday!!!!
12 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Our records indicate that the policy on your Chevrolet Cruze was canceled on September 24, 2025, and the coverage was transferred to your Nissan Rogue Sport at that time.
The only successful charge to your credit card was the initial down payment on September 11, 2025 for the original policy. All subsequent billing attempts related to the Nissan Rogue Sport have been declined, and no additional funds have been collected.
At this time, we have not received a request to cancel the policy on the Nissan Rogue Sport. If you would like that policy canceled, please contact our customer service team directly so we can process the request and confirm cancellation in writing.
We are committed to transparency and resolving concerns accurately based on documented account activity.
-The Everything Breaks Team
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