I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email al... Toon meer
Bedrijf heeft geantwoord
Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me... Toon meer
Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contactgegevens
McKinnon Street 3100, 75201, Dallas, Verenigde Staten
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,5
Gemiddeld
442 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Everything break are liars
Everything break are liars, they scam and don’t want to remove non of your card information out the system the people that answer the phone act like they don’t know anything about everything breaks but y’all can see my policy with them and say oh we can help with your cancellation but you will have to get coverage with whatever the f*** is omega warranty JOHN is the person that I spoke too such a liar n let my card keep getting charged y’all ain’t doing nothing but making me document my information and get more ready to sue you guys…. I can’t wait cus this gone be a fun one since y’all act like y’all don’t know what’s going on but can see my shit in the read flag n everything because even if y’all was working with a third party company how can they even see my account get read flag how can they see my information just be lying😂😂😂 I’ll see y’all in court soon!!! Keep charging my card everyday!!!!
12 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Our records indicate that the policy on your Chevrolet Cruze was canceled on September 24, 2025, and the coverage was transferred to your Nissan Rogue Sport at that time.
The only successful charge to your credit card was the initial down payment on September 11, 2025 for the original policy. All subsequent billing attempts related to the Nissan Rogue Sport have been declined, and no additional funds have been collected.
At this time, we have not received a request to cancel the policy on the Nissan Rogue Sport. If you would like that policy canceled, please contact our customer service team directly so we can process the request and confirm cancellation in writing.
We are committed to transparency and resolving concerns accurately based on documented account activity.
-The Everything Breaks Team
Marco was extremely helpful while…
Marco was extremely helpful while giving me plenty of wonderful options to choose from. Professional all the way.
10 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your 5-star! We’re thrilled to hear that our representative provided you with helpful guidance and plenty of great options. We truly appreciate your kind words and are glad you had a professional, positive experience with us. If you ever need anything else, we’re here to help!
-The Everything Breaks Team
Marco was great
10 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We're glad to hear our representative was great in assisting you. We appreciate you taking the time to share your experience, and we're always here if you need anything!
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for the 5-star review! We're glad to hear our representative was very helpful. We appreciate you taking the time to share your experience, and we're always here if you need anything!
-The Everything Breaks Team
I told Marco my concerns and her…
I told Marco my concerns and her lowered my price
8 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re glad to hear our representative took the time to listen to your concerns and helped lower your price. Providing supportive and personalized service is always our goal, and we’re happy we could make your experience a positive one.
-The Everything Breaks Team
Excellent service
Marco was excellent. He helped answer all my questions and concerns.
4 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative was excellent and able to answer all your questions and concerns. We appreciate you taking the time to share your experience!
-The Everything Breaks Team
gable
gable, he gave me a hard time but he canceled it for me
2 december 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re glad our representative was able to assist you and get everything taken care of. We appreciate your patience and are always here if you need anything in the future.
-The Everything Breaks Team
Buyer Beware!!!
Buyer Beware!!!! Don't sign up with Everything Breaks until you actually read the contract describing what is covered. (and they will avoid giving you a copy of the coverage, even when you specifically ask for it!) The sales people tell you what is covered in their most expensive Plan, but then quote you the price for their least expensive Plan, with minimal coverage. Everything Breaks is the best example of Bait-and-Switch I've seen in decades. When they are giving their sales pitch, they are talking about their "bumper-to-bumper" Plan; but when they are quoting your monthly cost, it is for their extremely limited "drivetrain" only coverage. Also, when you attempt to call their customer service department (and you will !) be prepared to wait on hold for 35 minutes at a time; and, it typically takes at least four (4) calls before you will actually be able to speak to someone who can address your problem. "Everything Breaks" goes in my SCAM category. Apparently their business model is based on "get them signed up for the worthless Plan, then we can upsell them later for double the quoted price when they finally realize the initial Plan we sold them is NOT what we told them it was going to be during our sales call."
24 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for taking the time to share your concerns. We’re truly sorry to hear about your experience, as this is not the level of clarity or service we aim to provide.
After reviewing the account, we’d like to clarify that you reached out to us multiple times because you were concerned the enrollment was for a loan. Our team explained on each call that this was an auto warranty plan, not a loan. During those conversations, we also reviewed an optional upgrade and our WeCare program. We later followed up to go over the upgrade details and pricing, and you requested some time to think about the higher cost. Four days later, you contacted us to cancel, and we processed that request right away.
We never want anyone to feel confused or misled about coverage or pricing. Every policy includes the full contract, which is emailed immediately after purchase so customers can review all terms in writing. Our goal is always to provide clear, transparent information about each plan before any commitment is made.
We’re also sorry if you experienced long wait times when calling in. We understand how frustrating that can be and are continuously working to improve our response times and overall support.
We truly appreciate your feedback, and if you’d like to discuss anything further, we’re here and happy to help.
-The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was very kind during your call. We appreciate you taking the time to share your experience, and we’re always here if you need anything!
-The Everything Breaks Team
“Excelente servicio
“Excelente servicio. Fui asistida por Marcos durante una llamada y su atención fue muy amable, clara y eficiente. Agradezco mucho su ayuda.”
25 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your wonderful review! We’re thrilled to hear that our representative provided kind, clear, and efficient support during your call. Your appreciation means a lot to us. If you ever need anything else, we’re always here to help!
-The Everything Breaks Team
Marco gracias por su asistencia
Marco gracias por su asistencia
24 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our was able to assist you. We appreciate your feedback and are always here if you need anything else.
-The Everything Breaks Team
Marco did a great job helping me!!
21 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re thrilled to hear that our representative did such a great job assisting you. We appreciate you taking the time to share your experience, and we’re always here if you need anything else.
-The Everything Breaks Team
Gracias a Marcos por ayudarme con mi…
Gracias a Marcos por ayudarme con mi cuenta me explicó todo muy detalladamente y claro y fue muy amable gracias
21 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for the 5-star review! We’re glad to hear that our representative provided clear, detailed assistance and treated you with kindness. We appreciate your feedback, and we're always here if you need anything else.
-The Everything Breaks Team
Respectful and handle all my needs Marco
Respectful and handle all my needs Marco
21 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re happy to hear that our representative was respectful and took care of everything you needed. We appreciate you sharing your experience, and we’re always here to help if anything else comes up.
-The Everything Breaks Team
Marco got me 2 months deferred payments…
Marco got me 2 months deferred payments for my truck that was totaled last night.
21 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re very glad our representative was able to help by arranging two months of deferred payments after such a difficult situation. We appreciate you taking the time to share your experience, and we’re here for anything else you may need moving forward.
-The Everything Breaks Team
Total bait and switch once you need help
Total bait and switch once you actually need to use it! The reps are GREAT! Very empathetic and supportive, patient a knowledgeable…truly the best in class, and they really do care!!!! It’s just too bad that the product is so impossible to use. After unauthorized amount was charged to my bank account for months by “Line 5”. I tried to cancel. Crystal convinced me to use it and that I ought to take my car to the dealership since it would be covered anyway…fast-forward my car has now been at the dealership for a month and I have been without transportation severely jeopardizing my job. It took me getting on a three way call with EB and the dealership to get even an acknowledgement of a claim (Keenan’s idea and a good one !!!). once filed (again! - original was day I brought to shop), it only took an hour to deny the entire claim. That is one month I’ve been without a vehicle for absolutely nothing!!!!! this severely jeopardized my job and inconvenienced my entire life. Please contact me if you’ve had a similar experience. I have already submitted to BBB. They are kicking people who are already down. It is so cruel. I put the contract and the invoice from the dealership into AI and AI basically says they are deliberately misleading: check back. I will add that verbiage later when I figure out how to upload an image.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for taking the time to share your concerns. We understand how frustrating it can be to deal with vehicle repairs and conflicting information from a repair facility, and we sincerely apologize for the inconvenience this caused.
After reviewing your account, call notes, and the complete claim file, we confirmed that the repairs recommended by the dealership were not eligible for coverage under the service agreement you purchased. The components diagnosed—including the oil pressure sensor and pigtail, thermostat, fluid exchange, catalytic converters, and the A/C blower motor and resistor—are not listed as covered items in the contract. For this reason, the claim was denied in accordance with the terms of the agreement.
We also understand your frustration with being told by the dealership that they were “waiting on Everything Breaks.” Our records show that no claim had been submitted to us during those earlier visits. The first claim was not received until the repair facility filed it during the three-way call, which appears to have contributed to the delays and confusion.
Regarding billing, the Line5 charge was the monthly installment for your agreement. Line5 does not process unauthorized transactions; they bill only what was approved at enrollment. We recognize that the name may appear unfamiliar on a statement, which may explain the concern.
Your feedback about your interactions with our representatives is appreciated. They provided the contract upon request and clarified coverage based on the plan purchased. While we understand this was not the outcome you were hoping for, the claim decision was based strictly on the coverage outlined in your agreement.
At this time, the claim remains denied, and we stand by this decision based on the contract terms.
Thank you again for bringing this matter to our attention.
Upgraded from two stars to four stars
I upgraded this from a two star to a four-star since the time I put this in myself and the Midas GM were pushing the claims department pretty hard to get it going. When I was told 24 to 48 hours that time frame was just unacceptable as I'm stuck paying for hotels. Once we were able to get directly to the claims person they were able to process what they would pay for and so now my Jeep is getting worked on and be ready tomorrow morning. Props to whoever was monitoring these reviews that you responded. If your emergency breakdowns take 24 to 48 hours you either got to shorten that time or educate your Frontline staff that breakdowns can be processed within a shorter period of time.
17 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for taking the time to update your review—we truly appreciate it. We’re glad we were able to work with you and the Midas team to get your claim moving and your Jeep back in the shop. We understand how stressful and costly delays can be, especially when you’re dealing with hotel expenses, and we apologize for the frustration you experienced.
Your feedback about communication and timelines is extremely valuable. We are actively reviewing your comments to ensure our frontline team is better prepared to guide customers during breakdown situations and to improve the overall turnaround time where possible.
Thank you again for giving us the opportunity to make things right, and we’re happy to hear your vehicle will be ready soon.
-The Everything Breaks Team
Thank you for sharing your feedback, and we are sorry for the frustration this experience caused. We understand how stressful it is to have your Jeep down—especially when timing and transportation are critical. We appreciate you taking the time to explain what happened. Your experience is important, and feedback like this helps us identify where the process can be improved so customers aren’t left in difficult situations.
We would be happy to look into this further if you could provide your name or policy number for reference.
-The Everything Breaks Team
All I can say about this company…is thumbs down👎🏿
All I can say about this company everything breaks do not do not purchase any warranty with them they are liars I feel like they scammed me been paying my payment since April 2024 now that I need help with my car of course they’re only gonna cover a certain amount They’re just horrible please I mean I could’ve even understood that but they don’t even call you back about your claim my car has been sitting in the shop since November 3rd talked to one guy thought he was really gonna help me which lied to me too never called me back or emailed me back anyway if I could prevent anybody else from going through what I went through please please do not purchase a policy with Everything Breaks.
3 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for bringing this matter to our attention. We regret the inconvenience you experienced and appreciate the opportunity to clarify the situation.
Our records indicate that the repair facility you selected required parts to be purchased directly from Nissan. Under the terms of your service contract, we are required to source parts through our approved suppliers whenever available. These may include new, remanufactured, or used parts of like kind and quality. Because Nissan declined to accept parts from third-party suppliers, we were unable to proceed with the repair at that specific location.
Regarding the $185 charge, this was the facility’s diagnostic fee. This fee would have been covered as part of your claim had the repair been completed and paid.
We also reviewed your billing history and confirmed that a refund was issued to your credit card for the duplicate charge that occurred in August 2025.
Our goal is to provide transparent communication and reliable service, and we remain committed to assisting you. If you are willing to take your vehicle to a repair facility that accepts parts from our approved suppliers, we would be happy to continue processing your claim.
Thank you again for the opportunity to address your concerns.
Marco es un buen ayudante y guía
Marco es un buen ayudante y guía
11 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re happy to hear that our representative was a helpful guide for you. We appreciate your feedback and are always here if you need anything!
-The Everything Breaks Team
Deborah helped me with my problem
Deborah helped me with my problem. She was very helpful and explained everything.
10 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was able to help and clearly explain everything. We appreciate your feedback and are always here if you need assistance!
-The Everything Breaks Team
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