I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email al... Toon meer
Bedrijf heeft geantwoord
Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me... Toon meer
Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contactgegevens
McKinnon Street 3100, 75201, Dallas, Verenigde Staten
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3,5
Gemiddeld
442 reviews
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mr Rob Hicks was a joy to talk to
Mr Rob Hicks was a joy to talk to. He made that everything was good and he also has a great sense of humor! Thank you so much for you assistance today 11/07/25 I truly hope you guys have a great day and weekend!!
7 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re delighted to hear that our representative made your experience enjoyable and brought some humor along the way. We appreciate your kind words and hope you have a fantastic day and weekend as well!
-The Everything Breaks Team
Jessica White made my experience fantastic. She was super professional.....even to the point of actually establishing a relationship with me. She is definitely an asset to your team.
Jessica White made my experience fantastic!~ Total professional!
7 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re thrilled to hear that our representative made your experience fantastic and took the time to build such a positive connection. She’s truly an asset to our team, and we appreciate your kind words!
-The Everything Breaks Team
Crystal broke down my coverage I am so…
Crystal broke down my coverage I am so impressed with the service I received today . Made me feel like the company really cares, They are there to help
6 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for the 5-star review! We’re so glad to hear that our representative explained your coverage clearly and made you feel valued. We appreciate your feedback and are always here to help whenever you need us!
-The Everything Breaks Team
Marco…
Marco…. Muy atento y comprensible con el cliente lo recomiendo me ayudo mucho con mi cuenta
6 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and for your feedback! We are happy to hear that our representative was attentive and understanding, and that he was able to assist you with your account. We truly appreciate your recommendation!
— The Everything Breaks Team
Marco excelente persona agradecida
Marco excelente persona agradecida
6 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and providing your kind words! We are happy to hear that our representative provided excellent service and that you had a positive experience. We truly appreciate your feedback!
— The Everything Breaks Team
Mi esperiencia con el representante en…
Mi esperiencia con el representante en idioma español carlo fue genial muy amable el señor marco
6 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and for sharing your feedback! We’re so glad to hear that your experience with our Spanish representative was excellent and that he provided kind and helpful service. We truly appreciate your comments!
— The Everything Breaks Team
MARCO me ayudó pero no estoy interesado…
MARCO me ayudó pero no estoy interesado gracias
3 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! Thank you for your time, and we appreciate you speaking with our representative. If you ever change your mind or need assistance in the future, we’ll be happy to help.
— The Everything Breaks Team
Marco was very knowledgeable and and…
Marco was very knowledgeable and and attentive to my needs
3 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and for your feedback! We’re delighted to hear that our representative was knowledgeable and attentive to your needs. We truly appreciate you taking the time to share your positive experience!
— The Everything Breaks Team
My elderly mother purchased a vehicle…
My elderly mother purchased a vehicle service policy from a company called Everything Breaks. She paid her monthly premiums as required. When her vehicle needed repairs, the company denied coverage because she did not have an oil change done by a “licensed maintenance facility” during the eight months she owned the vehicle.
This requirement was never made clear at the time of purchase. Most people perform oil changes themselves or use small local shops that are not “licensed facilities.” Miraculously she did actually get an oil change and save the reciept and submitted it. Now they say she reported the wrong mileage intially, without emphasizing the importance of being exact, current mileage is 5000 miles less than she estimated when she started her coverage. The company’s refusal to cover repairs seems like an unfair and deceptive practice — taking money for a policy but then using unreasonable technicalities to deny legitimate claims.
Contract# Ebepa000455
1 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
We’re truly sorry to hear about this experience. At Everything Breaks, we take concerns like these very seriously—especially when it involves the well-being of a loved one. Unfortunately, we’re unable to locate an account under the name listed in this review, and no contract holder or account number was provided.
If this is regarding an actual account with us, we genuinely want to help. Customer care is our top priority, and we’d appreciate the opportunity to look into this properly.
Thank you for providing the policy number. The contract was registered with a starting mileage of 130,000. However, the reported claim lists the vehicle mileage as 128,539. The service representative has requested that the contract holder provide service records or other documentation to help verify the correct starting mileage. Someone from our claims department will be contacting Ms. Blackburn about the repair.
We acknowledge the customer’s frustration and appreciate their understanding. However, we are obligated to follow the same contractual provisions for all policyholders.
The repairs have not been denied, and the claim has been approved. We simply requested verification of the vehicle’s current mileage and maintenance records, such as oil change receipts, in line with the policy requirements.
Per the service contract, customers are required to maintain proper documentation and verifiable receipts from the vehicle’s original purchase date. These records must include the year, make, and model of the vehicle, the Vehicle Identification Number (VIN), the current mileage at the time of service, and the date on which the maintenance or repairs were performed.
These documentation requirements are in place to ensure that all covered components have been properly maintained over time, which is essential for validating future claims. In this case, a mileage discrepancy was identified between the mileage reported at the time of contract purchase (130,000 miles) and the mileage at the time of claim (128,539 miles). To clarify this inconsistency, we requested a copy of a maintenance record to better determine the accurate mileage at the time the policy was purchased.
We encourage all customers to retain verifiable maintenance and repair records to help ensure that covered claims can be reviewed and processed efficiently in the future.
Very helpful Marco was and helped me…
Very helpful Marco was and helped me get my ach account
3 november 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and your feedback! We’re glad to hear our representative was very helpful and assisted you in getting your ACH account set up. We appreciate you taking the time to share your positive experience!
— The Everything Breaks Team
Mr keenon was very professional he…
Mr keenon was very professional he took care of issues definitely was satisfied with his help and knowledge of my needs
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your kind feedback! We’re happy to hear that our representative provided professional and knowledgeable assistance and was able to address your needs. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Mr.Marco was very patience
Mr.Marco was very patience, and good
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and sharing your feedback! We are glad to hear that our representative was patient and provided good service. We appreciate you taking the time to share your experience!
— The Everything Breaks Team
Everything Breaks Representee Assistance
Miss Higgins was courteous and professional
and showed sincere interest in resolving my issues
She demonstrates how customer service should be !
31 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review and sharing your feedback! We’re delighted to hear that our representative provided courteous and professional service and took genuine interest in resolving your concerns. We appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
Marco was able to assist me in exactly…
Marco was able to assist me in exactly what I needed. Great job Man thank you, Marco.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re thrilled to hear that our representative was able to assist you with exactly what you needed! Thank you for your kind words and for recognizing his great work — we’ll be sure to share your appreciation with him. Your appreciation means a lot and we appreciate you being part of the Everything Breaks family.
— The Everything Breaks Team
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re happy to hear that our representative did a great job answering your questions! Thank you for taking the time to share your experience and for giving us the opportunity to serve you.
— The Everything Breaks Team
Signed up in July
Signed up in July, and it has been a total nightmare with this company. Very rude agents and no communication with the payment department. App has never worked and sales team well there sales. Not very informative on the contract. Cancelled and a few months.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
We sincerely apologize for the frustrating experience you have had since signing up. Your feedback regarding our agents, communication, app functionality, and contract clarity is very concerning, and we take this seriously. We understand how disappointing this must have been and would like the opportunity to make things right. Please contact our customer services team directly at 1-888-994-0914 so we can address your concerns and resolve any outstanding issues.
— The Everything Breaks Team
Eddie is awonderful
Eddie is a wonderful, very patient, pleasant to talk to kind, wonderful human being.\n I had a great experience. And enjoyed.\n The time that he took to help me out.\n God bless you, Eddie. I'll never forget you for helping me, thank you.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you so much for your heartfelt 5-star review. We’re delighted to hear that our representative provided such a kind and patient experience. We’re grateful for the opportunity to assist you.
Miguel
Miguel
muy buenas explicaciones me encantó y es muy amable y en la forma de de explicar
17 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review! We’re so happy to hear that our representative provided clear explanations and was so friendly in the way he assisted you. We truly appreciate your feedback and the opportunity to serve you. Thanks for being a part of the Everything Breaks family.
This company EVERYTHING BREAKS is…
This company EVERYTHING BREAKS is associated with LINE 5 company, both are a BIG FRAUD!!!
THEY DIDN'T WANT TO REFUND ME MY MONEY, CLAIMING TO CALL LINE 5 AND LINE 5 TO CALL EVERYTHING BREAKS. BOTH OF THESE COMPANIES ARE A BIG FRAUD!!!
15 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
We’re sorry to hear about your frustration. We reviewed your account and found that your protection plan was purchased on July 8, 2025, and canceled on October 15, 2025. As outlined in the terms and conditions agreed to at the time of purchase, our plans operate on a month-to-month basis and are not eligible for refunds after coverage has been in effect.
We understand this situation can be disappointing, and we want to ensure you have a clear understanding of your coverage and cancellation terms. Please feel free to contact our customer care team directly, and we’ll be glad to go over the details and answer any remaining questions.
I upgraded my coverage and Roberto helped a lot.
I upgraded my coverage and Roberto Hernandez was very helpful in doing that for me. He knows his business and helped me understand the value of the different policies. He was very kind and helpful on the phone and I enjoyed talking to him.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Everything Breaks
Thank you for your 5-star review. We’re glad our representative was able to assist you and make the upgrade process clear and pleasant. Thank you for sharing your experience!
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