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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I spoke with a GENTLEMAN, KEENON, who actually listened to my concerns and informed me on the coverage, yet wasn't pushy where I felt heard & respected. He did his job with concern for the consumer,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Do NOT buy any warranties from this scam company!!! I made the mistake of signing up, was told about a 30 day trial and that I could cancel and get a refund and I contacted the next day by email al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me... Toon meer

Beoordeeld met 4 van de 5 sterren

Up until now I have had a good relationship with the company...They paid half my oil changed when needed and a repair was done that they covered as warranty said ..But I can't reach them anymore...I s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

442 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Arthur answer all my questions.

13 maart 2025
Review zonder uitnodiging
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Antwoord van Everything Breaks

Thank you so much for your 5-star review! We're glad to hear that our representative was able to answer all your questions and provide the support you needed. We truly appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

The representative was very pleasant…

The representative was very pleasant and knowledgeable. He was very attentive and listened to be sure he fully understood the nature of my call. He explained fully the process and made helpful suggestions.

13 maart 2025
Review zonder uitnodiging
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Antwoord van Everything Breaks

Thank you for the wonderful review! We're so glad to hear that our representative was pleasant, knowledgeable, and attentive throughout your call. Providing clear information and helpful support is always our goal—we truly appreciate your kind words!

Beoordeeld met 1 van de 5 sterren

I have been dealing with them for more…

I have been dealing with them for more than three days and on March 12th they called me from the mechanic telling me that the adjuster called him saying that he could not approve the repair and I have two months paying for the warranty and now I do not know what will happen the cars are on the street and it is not known when it could be damaged and above all I spent three days and they left me one hour to take the call they are irresponsible and above all they treat the client with attitude and do not solve anything

12 maart 2025
Review zonder uitnodiging
Logo Everything Breaks

Antwoord van Everything Breaks

Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you’ve faced and understand how frustrating it can be when dealing with unexpected vehicle issues.

You purchased our Topline policy on 02/04/2025. This plan includes a 30-day and 1,000-mile waiting period, both of which must be met before claims can be considered. On 03/10/2025, your repair facility reached out to file a claim for suspension-related repairs. At that point, the waiting period had been satisfied.

After a full review, the claim was denied due to the nature of the failure, which was determined to be caused by long-term wear and tear—a type of issue that is not covered under the terms of your contract.

We understand your frustration and regret that this led to a cancellation request, which we processed on 03/19/2025. When the repair facility contacted us again on 03/25/2025, we confirmed the policy had been cancelled at your request.

We’re committed to providing clear communication and support every step of the way.

Beoordeeld met 1 van de 5 sterren

DISAPOINTED

WE ARE A AAA APPROVED AUTO REPAIR, ONE OF OUR CUSTOMERS HAS WARANTY WITH EVERYTHING BREAKS. WE REPAIRED HIS CAR WITH THE APPROVAL FROM EVERYTHING BREAKS AND HE PAID HIS PORTION WE WERE NEVER ABLE TO GET PAID FROM THE WARRANTY PROGRAM CALLED MULTIPLE TIMES WITH NO RESULTS NEVER PAID FOR THEIR PORTION. VERY FRUSTRATING!

13 augustus 2024
Review zonder uitnodiging
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Antwoord van Everything Breaks

We’d love the opportunity to help, but without an account number or customer name, we're unable to look into this specific situation. If you could provide more details, we’d be happy to assist further!

Beoordeeld met 1 van de 5 sterren

I called for a quote and was HORRIBLE

I called for a quote and was very nice until I said I had to think about it. Blamed me for not taking advantage that he was trying to save me money. I am going to save money by not buying the services. Suggest based on the cost of over 100 dollars a month and the reviews of claims not getting paid, I'm glad I hung up. Also would not stop talking till I hung up. I was pleasant he was not when I said no.

3 maart 2025
Review zonder uitnodiging
Logo Everything Breaks

Antwoord van Everything Breaks

Thank you for sharing your experience. We are committed to providing professional and respectful service, and we regret that you felt otherwise during your call.

After reviewing our records, we were unable to locate any potential customers under the name "Irish Eyes." Without additional details, we are unable to investigate this matter further. However, we appreciate your feedback and remain dedicated to ensuring a positive experience for all customers.

If you have any additional information, feel free to let us know.

Beoordeeld met 1 van de 5 sterren

This company doesn't pay legit invoices

UPDATED WITH INFO YOU REQUESTED. Our auto repair shop repaired a vehicle that was brought in by one of their customers. The repair was approved by the company and we invoiced after completion. It's been 3 months and we still have to receive the payment. Every time we call, the answer is the same: we have escalated the payment but they refuse to transfer the call to accounts payables. No other extended warranty insurance refuses to transfer our calls to the accounting department. It's a clear sign they are a scam. If you own an auto repair shop, stay away from this company. SERVICE NUMBER CR241119692 , CUSTOMER IS JONATHAN HINCAPIE.

22 november 2024
Review zonder uitnodiging
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Antwoord van Everything Breaks

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how frustrating payment delays can be.

We’d love the opportunity to look into this and resolve the issue, but unfortunately, without the customer’s contract number or name, we’re unable to locate the claim in question. If you could provide that information, our team would be more than happy to assist and follow up promptly.

Beoordeeld met 1 van de 5 sterren

I been with the company for 8 months…

I been with the company for 8 months then my car begun to leak oil. After 7 month as with company. They will tell you that you will received benefits as time passes. I received an estimate which was 200. Everything breaks told me I was covered for all tea pairs until i put a claim in. Everything breaks denied me and said it wasn’t covered! They are here to take peoples money! Don not spend your money with them!!! Save up and fix your own car….

18 februari 2025
Review zonder uitnodiging
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Antwoord van Everything Breaks

We appreciate your feedback and understand that unexpected vehicle issues can be frustrating. However, we’d like to clarify some important details regarding your claim.

Our records indicate that you purchased your contract on 10/22/2024, meaning you have not been with us for eight months as stated. On 02/18/2024, the repair facility contacted us to file a claim for the replacement of the crankcase vent valve, which includes the gasket, oil separator cover, and an oil change. Unfortunately, these components are not listed under the "What is Covered" section of your contract. As a result, we were unable to approve the claim.

Additionally, we see that you requested to cancel your contract the very next day after the claim was filed. While we respect your decision, we want to assure you that our claims process is guided by the terms outlined in each contract, ensuring fairness and transparency for all customers.

We strive to provide clear information on coverage and encourage all customers to review their contract details to understand what is and isn’t covered. If you have any additional questions, feel free to reach out.

Beoordeeld met 1 van de 5 sterren

Very bad experience

Very bad experience. the dealer finished repairing my jeep on january 30.I already sent them the invoice for the payment that they had authorized and they still havent paid . Not to mention the incidents Ive had with the company since december 30th , which was when I contacted everytingbreaks to authorize the wort. Sttill waiting for them to process the payment.

11 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst company I have done business…

Worst company I have done business with. Poor Customer Service. A waste of my money for not honoring needed claims. For what I paid for repairs it is not worth it. I canceled.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

RUN AWAY---FAST

Horrible customer service....got hung up on about 10 times. Cannot get them to pay the claim after being authorized. Run away fast! Not worth wasting your money on their warranty!!!!!

6 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Frustrated

Review: Extremely Disappointing Service – Avoid This Warranty Company

I had an incredibly frustrating experience with Everything Breaks and I strongly advise others to think twice before purchasing a policy from them. When I bought my extended warranty, I was promised hassle-free repairs and great customer support—unfortunately, that couldn’t be further from the truth.

When my Audi needed a timing chain they denied the claim stating it was pre-existing. I wanted to follow/up with the inspector, but the customer service representative told me if that is what the inspector stated then that’s it. It took the inspector 7 days to look at my car. I had to continuously call to see when an inspector would inspect my vehicle. After endless hold times, I was met with unhelpful representatives who seemed more interested in denying my claim than actually assisting me. I requested to speak with the inspector or a supervisor, but there was no one to speak with. There was never a supervisor available to speak to you.

This company is all about taking your money and making it nearly impossible to get the coverage they promise. If you’re considering an extended warranty from them, save yourself the headache and look elsewhere. Absolutely would not recommend.

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Everything Breaks - But We Cover What We Want To ( The Cheapest Components and not a penny more)

Received a call on the weekend, spoke with the sales person, extremely nice, gave me options, and advised that the name IS, "Everything Breaks," so... Months went by, not a single payment missed, and even a duplicate payment was made in Dec of 2024. Now, vehicle has a break; called in, the customer service representative 15minute wait. He advised it would be covered because it's an A/C issue, and radiator, gave a list of parts, so; just have the repair shop contact us; and we'll start the claim. 1 hour later the repair shop calls, "It was denied. Due to the parts." Call, "Everything" back 1 hr wait, the customer service rep had no notations; just that the claim was submitted; then transfer to auto claims; 1hr wait, to be told by a rep with a very rude demeanor that I was told it would be approved because it could've been the parts that they cover, but these parts aren't "expressly covered in my warranty", so it's not. No other options, and thank you for giving us this free money. WTF?! SCAM!!!

22 januari 2025
Review zonder uitnodiging
Logo Everything Breaks

Antwoord van Everything Breaks

Thank you for taking the time to share your feedback. We're sorry to hear about the frustration you've experienced. We understand how important it is to have clarity on what’s covered by your warranty, and we’d like to address the concerns you've raised.

Upon reviewing the situation, it appears that the repair request was for parts that are not covered under the terms of your contract, specifically the heater hose assembly and coolant flush. While we do cover certain A/C components, only those specifically listed in your warranty are eligible for coverage.

We sincerely apologize for any confusion caused during your interactions with our customer service team, and we will be reviewing your case to ensure our communication is clearer going forward. We’re committed to providing our customers with transparent service, and we want to make sure you fully understand what’s included in your plan.

If you have any further questions or need additional assistance, please don’t hesitate to reach out directly. We value your business and hope we can work together to resolve this.

Thank you again for your feedback.

Beoordeeld met 1 van de 5 sterren

Desde el día 24 de diciembre estoy…

Desde el día 24 de diciembre estoy comunicando con la compañía para una posible solución para mi jeep cheroke .El dealer donde se va a reparar les mando el problema.y ellos mandaron unos impectores a chequear lo que el dealer decia.a la semana ellos no habían dado respuesta alguna.nos pusimos en contacto desde el dealer con everytingbreaks y le dijeron al dealer q habrían el motor y le tiraran fotos a las piezas afectadas.cosa que realizo el viernes 17.hoy martes todavía el dealer esta esperando respuesta.

22 januari 2025
Review zonder uitnodiging
Logo Everything Breaks

Antwoord van Everything Breaks

Gracias por ponerte en contacto con nosotros y compartir tus inquietudes. Entendemos lo frustrante que pueden ser los retrasos en la comunicación y agradecemos sinceramente tu paciencia mientras trabajamos para resolver este asunto.

Tras revisar tu reclamación, queremos aclarar que la reclamación en su totalidad no ha sido denegada. Sin embargo, un componente específico incluido en la reclamación no está cubierto bajo tu garantía. Hemos estado en contacto con el taller de reparación y estamos trabajando activamente con ellos para asegurarnos de que las piezas cubiertas se aborden correctamente.

Entendemos la importancia de una resolución rápida y seguimos en comunicación con el concesionario para avanzar en el proceso. Si tienes alguna otra pregunta o necesitas más aclaraciones, no dudes en contactarnos. Estamos aquí para ayudarte y asegurarnos de encontrar la mejor solución para tu vehículo.

Gracias por tu comprensión.

(Thank you for reaching out and sharing your concerns. We understand how frustrating delays in communication can be, and we truly appreciate your patience as we work to resolve this matter.

After reviewing your claim, we want to clarify that the claim itself has not been denied. However, one specific component listed in the claim was not covered under your warranty. We have been in contact with the repair facility and are actively working with them to ensure that all covered parts are properly addressed.

We understand the importance of timely resolution and are continuing to communicate with the dealer to move this forward. If you have any additional questions or need further clarification, please don’t hesitate to reach out. We're here to help and ensure that we find the best possible solution for your vehicle.

Thank you for your understanding.)

Beoordeeld met 5 van de 5 sterren

Better than 5 stars

Jess explained everything to me in a very thorough manner. He never was pushy, yet quite the opposite. He was more of a consultant, guiding me through what I actually needed versus trying to sell me on anything. He was respectful, patient, and allowed me the time to make an informative decision. I can honestly say that his approach was most likely the reason I decided to choose Everything Breaks…not to mention the package offered to me at a more than reasonable investment. Very excited, and truly happy that I can sleep tonight knowing I made a great decision today.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My truck broke last weekend 30th…

My truck broke last weekend 30th November called Everything Breaks on Monday cause need a tow to service shop called with wait times of 2 hours or more the service shop also Tried to call the shop did a courtesy pick up on my truck the starter was bad the shop finally got thru and made the claim which was transfer to adjuster today a week later no action for adjuster or Everything Breaks
Horrible service no communication skills
Switching to Car Shield

29 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My handicap van has been in the shop…

My handicap van has been in the shop for TWO WEEKS! I am waiting on an appraisal from Anything Breaks and they keep coming up with excuses. This is my only way of transportation I can’t get a handicap uber here and can’t rent one! I’m stuck but they don’t care!!!!

3 januari 2025
Review zonder uitnodiging

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