Love my new mattress! The delivery drivers who dropped it off I couldn’t fault at all. Extremely helpful and polite (can’t remember their names but they were from Newcastle so hopefully that narrows... Toon meer
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Lees wat reviewers zeggen
Massive thanks to Iain In the Dundee store for helping us find our ideal mattress and frame! Iain spent a lot of his time helping to share his expertise and helping us to narrow down our choices and g... Toon meer
They didn't tdelver to the room of my choice as agreed by email. I hada very heavy super king matress oitside by porch for 4 days. I told them my son wouldn't able to able to loft it upstairs witho... Toon meer
After a quick look at various brands I decided on Eve Sleep as it was a firmer mattress compared to others and so far have no complaints! Delivery was quick and swift. They called ahead on the deliv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We believe in the power of sleepwellness. And we're here to spread that amazing, 'anything is possible' feeling, that comes from a great night's sleep as far and wide as we can. So we set out to create a range of sublimely comfortable beds that guarantee a better night's sleep, and a better start each morning. And even though we've just started on our mission, we're pleased to say that 8 out of 10 people sleep better after buying an eve. From the full sized springs in our hybrid mattresses, to our patented cooling and award winning memory foam, via our amazing snuggly hybrid memory foam pillow we're obsessed with designing unbelievable beds that guarantee you'll wake up dancing each morning. Of course, all these lovely sleep goodies are direct to your door in a jiffy, with a 200 night trial on our mattresses to give you time to properly test it out. Eve. Rise. Shine.
eve Sleep
Geschreven door het bedrijf
- Every great day starts the night before
- Total transparency
- Before you get in bed with us, you really should have a chance to get to know us, warts and all. So whether it’s a ‘smashed it out of the park’ 5 star review or a ‘really should pull your socks up’ 1 star review, we invite every eve customer to leave us a Trustpilot review.
- 200 night trial
- We give you 200 nights to make sure your mattress is just right, because sometimes it takes a little bit of time to get acquainted. We’re confident once you try it, you’ll want to keep it forever.
- no-hassle returns
- We believe that returning something should be as easy as buying it. If you're not happy with the mattress, we’ll pick it up straight from your bedroom and fully refund your purchase. You can return it in any condition (we know that it won't always look brand new once you've slept on it). And don’t worry about fitting it back into its original packaging either. Who's got time for that?
- 10 year warranty
- We pride ourselves on the durability of our mattress, but if anything does go wrong we’ve got you covered. The warranty covers performance issues with the mattress, including loss of shape, as well as any of the components splitting or cracking – providing the mattress has been properly used and handled.
200 night trial
free delivery, free returns & pickup. 200 night trial and 10 years guarantee.
We send the eve to your home and give you up to 200 nights to make up your mind if it's right.
- If you're not 100% happy, let us know and we pick up from your bedroom
- You'll receive a full refund and if its within 40 nights, there will be absolutely no fees. After 40 nights, you can still return your product within 200 nights however we will ask for a small fee to cover our collection costs. Your eve sleep trial period starts from the day your sleep goodies arrive. Happy snoozing.
Contactgegevens
c/o Bensons for Beds, 3rd Floor, The Globe Centre, Accrington, BB5 0RE, Lancashire, Verenigd Koninkrijk
- https://www.evesleep.co.uk/pages/contact-us
- www.evesleep.co.uk
4,1
Goed
15K reviews
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Antwoord van eve sleep
We're so glad to hear the mattress met your expectations and arrived promptly. We appreciate your positive feedback!
Non-existent Warranty
I bought a mattress with a 10 year warranty. It has been 5 years, and the mattress has become lumpy, so I have tried to get in touch to get the mattress fixed, and have been emailed saying that the company no longer accepts warranties from before 2022, as the company has gone into liquidation.
I would not buy these mattresses if you think they will last, or hope to rely on their promise of a 10 year warranty.
20 juli 2026
Review zonder uitnodiging
Antwoord van eve sleep
We are truly sorry to hear about the difficulties you've experienced with your mattress and the company's change in status. We understand your frustration and disappointment regarding the situation. Eve Sleep went into administration in 2022. The name was then bought by Bensons for Beds, however previous contracts and customer information was not bought and passed on for legal reasons. Due to this, we are unable to offer any help regarding orders made with the previous owners prior to October 2022. We do however stand by any orders and warranties made after this time.
Great purchase
After a quick look at various brands I decided on Eve Sleep as it was a firmer mattress compared to others and so far have no complaints!
Delivery was quick and swift. They called ahead on the delivery day as well which was useful and appreciated.
Overall 10/10 on the service!
29 juni 2026
Antwoord van eve sleep
We're so happy to hear you're enjoying your firmer Eve Sleep mattress and that our delivery service met your expectations! Thank you for sharing your positive 10/10 experience with us.
Very helpful delivery men
Very helpful delivery men. The bed was surprisingly easy to construct. The mattress is very comfortable. Two happy customers😁
3 juli 2026
Antwoord van eve sleep
We're so glad to hear you're happy with our delivery service, the easy construction, and the comfort of your new mattress! Thank you for your wonderful feedback.
The best mattress I've slept on.
Having a history of back problems and arthritis my mattress is important. This is the best we have found. Mine is a few years old now but my son wanted the same as apparently he gets back aches because he is tall. Now his brother has had to have one because "it's not fare, he got one." Now we all have Eves . And our backs are much better.
29 juni 2026
Antwoord van eve sleep
We are so pleased to hear that our mattresses have made such a positive difference for your family, especially with your history of back problems and your sons' experiences. It's wonderful to know that we could provide comfort and relief for everyone!
Contacted by driver arriving early
Contacted by driver arriving early. On arrival shoe covers fitted.
The new mattress installed and unwrapped and rolled out.
The wrapping and old mattress removed, all done in less than 15mins.
28 juni 2026
Antwoord van eve sleep
We're so glad to hear our team provided such efficient and thoughtful service, from the early arrival to the quick mattress installation and removal. Thank you for sharing your positive experience!
Outstanding customer service
Outstanding customer service. Ordered the wrong size mattresses (my error) their service in sorting the issue waa fantastic going over and above. Thank you this is what customer service should be like.
21 juni 2026
Antwoord van eve sleep
We are so happy to hear that our team provided such excellent support in resolving the mattress sizing issue. We truly appreciate your kind words and positive feedback.
Everything about Eve Sleep is…
Everything about Eve Sleep is outstanding:-
Demos at their Bensons Stores
Products
Customer Services
Delivery
The whole process of buying a mattress was perfect, can’t recommend them enough. Well done Eve Sleep! 💤 👏🏻 110%
19 juni 2026
Antwoord van eve sleep
We are so happy to hear that your entire experience, from the Bensons demo to delivery, was perfect. We truly appreciate your wonderful feedback and recommendation!
The mattress was delivered on time and…
The mattress was delivered on time and was well wrapped. The wrapping was removed.
The delivery people were polite and helpful.my old mattress was wrapped up and sealed and removed.
25 juni 2026
Antwoord van eve sleep
We're so glad to hear that your mattress delivery was on time and that our team provided polite and helpful service. Thank you for sharing your positive experience!
Amazing service
We’ll pleased with my eve mattress,the order process from start to finish was amazing,thanks.
17 juni 2026
Antwoord van eve sleep
We're so pleased to hear how happy you are with your Eve mattress! It's wonderful to know that the ordering process was amazing from start to finish. Thank you for sharing your positive experience.
The delivery guys were great
The delivery guys were great. They called half an hour before arriving as arranged, they were on time and very polite. I can't rate my mattress yet as I was away for a week so I've only slept on it twice so far.
30 juni 2026
Antwoord van eve sleep
We're so glad to hear our delivery team provided such a great experience! We appreciate you sharing your positive feedback about their punctuality and politeness. We hope you enjoy many comfortable nights on your new mattress!
Think twice
First mattress, delivered with stains. Replacement sent no issues. Mattress does not perform as they say it does it is easy to roll off the edge. The bottom zip scratches my furniture when rotating the mattress. The last mattress i purchased from EVE was excellent I wont be buying again.
1 maart 2026
Antwoord van eve sleep
We appreciate you sharing your experience with us. We are truly sorry to hear about the initial delivery issue and the subsequent problems with the mattress's performance and the zipper scratching your furniture. We value your feedback and are always working to improve our products.
Mattress arrived on the date and time…
Mattress arrived on the date and time specified. Great communication prior to delivery keeping me well informed at all stages of the process. Friendly delivery guys who gave good advice about opening up and airing the mattress. Great product and price, all making me a very happy customer.
21 juni 2026
Antwoord van eve sleep
We are so pleased to hear that your mattress arrived as expected and that our delivery team provided excellent service and advice. We truly appreciate your kind words about our product and pricing. Thank you for your wonderful feedback!
Antwoord van eve sleep
We're so happy to hear you're enjoying restful sleep on your mattress. Thank you for sharing your positive experience!
Antwoord van eve sleep
We're so happy you find our product both firm and supportive! We appreciate your kind words.
Thank you delivery was great
Thank you delivery was great, very pleased with the mattress, unwrapped roll out and hay presto the magic happens. Sleep was so good. Thank you very much 🥰
17 juni 2026
Antwoord van eve sleep
We're so happy to hear you're pleased with your new mattress and that you experienced such a good night's sleep! We appreciate your wonderful feedback.
Very helpful when ordering
Very helpful when ordering, ensuring we didn't have too long to wait for delivery. Mattress very comfortable.
8 juni 2026
Antwoord van eve sleep
It's wonderful to hear that our team was helpful and that your delivery was prompt! We're also delighted that you're finding your new mattress very comfortable.
Great service and excellent mattress
Great service and excellent mattress, highly recommended purchase. High quality materials are clearly used in the construction of an extremely comfortable mattress. Delivery and collection of old mattress services were brilliant. Again highly recommend the quality of service and product.
5 juni 2026
Antwoord van eve sleep
We are so pleased to hear you are enjoying your new mattress and that our delivery and old mattress collection services met your expectations. We truly appreciate your high recommendation!
Antwoord van eve sleep
We're so glad to hear we were helpful and on time for you. We truly appreciate your positive feedback!
The mattress is very comfortable
4 juni 2026
Antwoord van eve sleep
We're so glad to hear you're enjoying the comfort of our mattress! Thank you for sharing your positive feedback with us.
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