Ordered mattress at the end of my first trimester as sleep was becoming uncomfortable. Baby is now approaching 11 weeks so this mattress has had a good chunk of months to review. I have to say this is... Toon meer
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Lees wat reviewers zeggen
Love my new mattress! The delivery drivers who dropped it off I couldn’t fault at all. Extremely helpful and polite (can’t remember their names but they were from Newcastle so hopefully that narrows... Toon meer
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They didn't tdelver to the room of my choice as agreed by email. I hada very heavy super king matress oitside by porch for 4 days. I told them my son wouldn't able to able to loft it upstairs witho... Toon meer
Bedrijf heeft geantwoord
Everything about Eve Sleep is outstanding:- Demos at their Bensons Stores Products Customer Services Delivery The whole process of buying a mattress was perfect, can’t recommend them enough. Well... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
We believe in the power of sleepwellness. And we're here to spread that amazing, 'anything is possible' feeling, that comes from a great night's sleep as far and wide as we can. So we set out to create a range of sublimely comfortable beds that guarantee a better night's sleep, and a better start each morning. And even though we've just started on our mission, we're pleased to say that 8 out of 10 people sleep better after buying an eve. From the full sized springs in our hybrid mattresses, to our patented cooling and award winning memory foam, via our amazing snuggly hybrid memory foam pillow we're obsessed with designing unbelievable beds that guarantee you'll wake up dancing each morning. Of course, all these lovely sleep goodies are direct to your door in a jiffy, with a 200 night trial on our mattresses to give you time to properly test it out. Eve. Rise. Shine.
eve Sleep
Geschreven door het bedrijf
- Every great day starts the night before
- Total transparency
- Before you get in bed with us, you really should have a chance to get to know us, warts and all. So whether it’s a ‘smashed it out of the park’ 5 star review or a ‘really should pull your socks up’ 1 star review, we invite every eve customer to leave us a Trustpilot review.
- 200 night trial
- We give you 200 nights to make sure your mattress is just right, because sometimes it takes a little bit of time to get acquainted. We’re confident once you try it, you’ll want to keep it forever.
- no-hassle returns
- We believe that returning something should be as easy as buying it. If you're not happy with the mattress, we’ll pick it up straight from your bedroom and fully refund your purchase. You can return it in any condition (we know that it won't always look brand new once you've slept on it). And don’t worry about fitting it back into its original packaging either. Who's got time for that?
- 10 year warranty
- We pride ourselves on the durability of our mattress, but if anything does go wrong we’ve got you covered. The warranty covers performance issues with the mattress, including loss of shape, as well as any of the components splitting or cracking – providing the mattress has been properly used and handled.
200 night trial
free delivery, free returns & pickup. 200 night trial and 10 years guarantee.
We send the eve to your home and give you up to 200 nights to make up your mind if it's right.
- If you're not 100% happy, let us know and we pick up from your bedroom
- You'll receive a full refund and if its within 40 nights, there will be absolutely no fees. After 40 nights, you can still return your product within 200 nights however we will ask for a small fee to cover our collection costs. Your eve sleep trial period starts from the day your sleep goodies arrive. Happy snoozing.
Contactgegevens
c/o Bensons for Beds, 3rd Floor, The Globe Centre, Accrington, BB5 0RE, Lancashire, Verenigd Koninkrijk
- https://www.evesleep.co.uk/pages/contact-us
- www.evesleep.co.uk
4,1
Goed
15K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wunderflip Ultimate Double Mattress
Took delivery of a Wunderflip Ultimate double mattress (very helpful delivery persons). We have found the mattress to be extremely comfortable on the firm side resulting us both experiencing an excellent sleep pattern from the beginning. Only observation I would make is that the edges could be firmer. Had a small problem prior to delivery which I took up with Customer Care which was dealt very effectively by Mohamed and resolved immediately.
10 april 2026
Review zonder uitnodiging
Antwoord van eve sleep
We're happy to hear that you're experiencing excellent sleep on your new Wunderflip Ultimate mattress! We appreciate your feedback regarding the firmness of the edges. We are also glad that our Customer Care team, especially Mohamed, resolved your pre-delivery issue effectively. Thanks for your review.
Really good all round
Really good mattresses at a great price. Delivered on time by a friendly team. No problems at all. Would happily recommend and use again.
5 april 2026
Antwoord van eve sleep
We're happy to hear that you had a great experience with our mattresses and delivery service. It's wonderful to know that our team was friendly and punctual. Thank you for your recommendation!
great delivery and customer experience
great delivery, clear emails, great product, easy to place order
5 april 2026
Antwoord van eve sleep
We're happy to hear that you had a great experience with our product and delivery services. Thank you for your positive feedback and for placing your order.
Antwoord van eve sleep
We're happy to hear that you received your comfy bed quickly! Thanks for your positive feedback; it means a lot to us.
Satisfied Customer
My second purchase from this company
Products good
Company is very easy to deal with - met all the dates they set. Delivery was well organised and again they did every they said they would when they would said they would.
Would recommend them
3 april 2026
Antwoord van eve sleep
We appreciate you choosing us again! We're happy to hear that you find our products good and that your experience with us, including delivery, was well-organized and met your expectations. Thank you for recommending us!
Fast and efficient service with good…
Fast and efficient service with good communication.
3 april 2026
Antwoord van eve sleep
We're happy to hear that our service was fast and efficient, and that our communication was good. Thank you for your positive feedback!
A bit pricey- but I love Eve mattresses…
A bit pricey- but I love Eve mattresses its my second one I dont want to come out of my bed
18 december 2025
Antwoord van eve sleep
We appreciate your feedback and are so happy to hear you love our mattresses! It's great you're enjoying your second one.
Easy to order delivery date given…
Easy to order delivery date given straight away and met. Old mattress taken and all fuss free
5 april 2026
Antwoord van eve sleep
Much appreciated—smooth ordering, on‑time delivery, and hassle‑free mattress removal is exactly what we aim for!
We’re here whenever you need us — thanks for being a valued customer,
Megan | Customer Care Specialist💛
Great offer, amazing delivery, lovely sleeps!
First of all, the 50% off offer on the website was unbeatable after researching a number of other options, so good start! Delivery was well communicated and the chaps from the Bensons van were really lovely, friendly and helpful, and we've had AMAZING sleep since changing our matress. Perfect!
5 april 2026
Antwoord van eve sleep
From a great deal to great sleep—this is what we love to hear! ⭐
Sleep well and sweet dreams!
Megan | Customer Care Specialist💛🦥
Antwoord van eve sleep
Thanks for the feedback! Enjoy your new mattresses 👏
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist🦥💛
Excellent speedy delivery
Excellent speedy delivery, exceptionally high quality product at a good price (half price sale)
6 april 2026
Antwoord van eve sleep
Thanks for the lovely feedback Polly. Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist🦥
So pleased with my mattress
So pleased with my mattress, its wonderfully comfortable. Delivery was spot on, early in fact. Highly recommend.
27 maart 2026
Antwoord van eve sleep
Amazing sleep and early delivery? Perfect! Thanks so much for the recommendation,
Megan | Customer Care Specialist ⭐
3/4 week delivery time ridiculous
3 week delivery time is ridiculous. But have had to reschedule and new time line is 4 week wait. You need to sort out your deliveries and outsource if necessary. Very disappointing and will probably not buy from you again as a result.
3 april 2026
Antwoord van eve sleep
We're sorry to hear about the extended delivery time after you amended your delivery date and rescheduling. We appreciate your feedback and will review our delivery process to improve our service. Thank you.
Great service from Paul and Glenn.
Great service from Paul and Glenn.
On time, very helpful and friendly.
15 april 2026
Antwoord van eve sleep
Much appreciated—friendly, punctual service is exactly what we aim for! Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Best sleep i could ask for.
Best sleep i could ask for.
Mattress is perfect to help support my hips and shoulders while sleeping peacefully.
2 april 2026
Antwoord van eve sleep
Amazing! Great support and peaceful sleep is exactly what we aim for ⭐
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Amazing mattress
Amazing mattress! Great fast delivery. Really good communication, and Rich and Carl were brilliant on the day.
2 april 2026
Antwoord van eve sleep
Much appreciated—Rich and Carl will be thrilled to hear this. Enjoy your new mattress,
Megan | Customer Care Specialist✨
Everything as promised.
Delivery was exactly 2 weeks from the order date.
Their comms were good, mattress was delivered to the room (but not unpacked) and the old one was taken away.
The mattress was up to size in 6 hours but I left it in an aired room for another 24hrs to get the unpleasant smell to disappear.
1 april 2026
Antwoord van eve sleep
Thanks for the feedback! We’re glad everything arrived on time, was delivered to the room, and that removal was hassle‑free. It’s great to hear the mattress settled well after airing.
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
Such a great night sleep
Such a great night sleep! love this mattress can highly recommend it!!
24 maart 2026
Antwoord van eve sleep
Best night’s sleep and a big recommendation? We love to hear it! ⭐Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist🦥
Such a shame…
I’ve had an Eve Sleep mattress for 8 years and have been so impressed with the quality and comfort that I couldn’t resist buying a second. However, what’s let this latest Eve experience down is the extraordinary long delivery wait, with no warning during the online buying process. No idea why or reason given.
Such a shame that this quality product has not been supported by its logistics team. Still waiting now….
23 maart 2026
Antwoord van eve sleep
We appreciate your loyalty and are sorry to hear about the unexpected delivery delay. We'll look into why this wasn't communicated during your purchase. Thank you for bringing this to our attention, as we are always aiming to improve our service.
Great purchase
From delivery to the first week of sleep it has been wonderful. Can’t believe the difference it has made
30 maart 2026
Antwoord van eve sleep
We're happy to hear that the delivery and your first week of sleep have been wonderful! We appreciate you letting us know about the difference it has made.
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