Joe, Josh, and Theo arrived on time to complete the electrical connection for the installed solar panels. All three worked in unison and completed the installation seamlessly. Joe explained the workin... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Calum has been a worker and has done a full inspection of the house and is going to push for the work to be done which I'm very grateful for as I've been chasing this for 11 years
Absolutely amazing guys I had josh and Joe here today sorting electrics out for solars inwhich I couldn't fault them ,2 really nice guys and what an amazing job they did .thankyou for your amazing wor... Toon meer
Bedrijf heeft geantwoord
To begin with communication was great. Unfortunately once contracts were signed this was no longer the case didn't turn up on arranged day to fit panels no communication, when I rang for an update no... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Contactgegevens
Wyastone Business Park, NP25 3SR, Monmouth, Verenigd Koninkrijk
- info@evolvehes.co.uk
- www.evolvehes.co.uk
4,8
Uitstekend
650 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I found Callam polite and professional
I found Callam polite and professional. He took the time to answer my questions.
10 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Sheila,
Thank you for your feedback! We're delighted to hear that Callum was polite, professional, and took the time to answer your questions. We believe clear communication is an important part of providing great service, so it's wonderful to know he helped make your experience a positive one.
We'll be sure to pass your kind comments on to Callum. Thank you so much for taking the time to share your experience.
Many thanks!
Evolve HES
Air source heat pump without the pain!
We have just had an air source heat pump fitted. From the outset I had good feelings, when Lewis did the initial survey and put together the quote for us. The week before fitting Neil phoned us to check on whether we had pre installation questions. On the first day we had 7 fitters turn up and they all worked from 8am till 4pm. Day 2 brought some of the plumbing team and the electricians. All up and running by the end of the day. Day 3 we had 2 plumbers finishing up and making good. Am amazed they got the existing oil fired boiler, pipes and radiators out and a whole new system in with such ease. A special thanks to Bryn, Jared and Will, who answered all my many questions and ensured everything was to our satisfaction. Would 100% recommend to anyone considering and ASHP.
9 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Lucia,
Thank you for taking the time to share such a detailed review!
We're delighted to hear that your experience with your air source heat pump installation was such a positive one from start to finish. It's fantastic to know that Lewis made a great first impression during the initial survey, and that Neil's pre-installation call helped ensure you felt fully informed and prepared ahead of the work.
We're especially pleased to hear how impressed you were with the installation team's efficiency and professionalism. Replacing an existing oil-fired heating system with a completely new setup is a major project, so it's wonderful to know the team made the process seem seamless. We'll be sure to pass on your special thanks to everyone for their hard work, dedication, and for taking the time to answer your questions and ensure everything met your expectations.
Thank you once again for your recommendation and for placing your trust in us. We wish you many years of comfort and energy efficiency from your new air source heat pump.
Many thanks!
Evolve HES
Friendly and polite
Callum was friendly and polite, he got the job done quickly and efficiently. Great service. Thank you.
9 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Rose,
Thank you for your wonderful feedback. We're delighted to hear that Callum was friendly, polite, and provided such efficient service. It's great to know he was able to get the job done quickly while maintaining a high standard of customer care. We'll be sure to pass your kind comments on to him. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
Tim was ace and a pro
8 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Leo,
Thank you for your great feedback! We're thrilled to hear that Tim was both professional and a pleasure to work with. We'll be sure to pass your kind words on to him. Thanks again for taking the time to leave a review.
Many thanks!
Evolve HES
Solar Panel install
Joe & Josh listened to my concerns and addressed them. Their work was immaculate and they cleaned up well when they finished.
2 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Sue,
Thank you so much for your fantastic feedback. We're delighted to hear that Joe and Josh took the time to listen to your concerns and address them throughout your solar panel installation. We're especially pleased that you were happy with the quality of their workmanship and the care they took in leaving everything clean and tidy afterwards. We'll be sure to pass your kind comments on to them. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
Great company
Great company, super friendly and very informative. Would recommend and their representative Tim.
1 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Caroline,
Thank you for your kind feedback. We're delighted to hear that you found our team friendly and informative, and that Tim made such a positive impression during his visit.
Providing clear advice and excellent customer service is something we pride ourselves on, so it's wonderful to know that your experience reflected this. We'll be sure to pass your comments on to Tim.
Thank you ever so much for your recommendation.
Many thanks!
Evolve HES
Fantastic company
Fantastic company, Callum came out to view my property and was extremely polite and informative. Remained professional throughout the entire visit, highly recommend!
1 september 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Stacy,
Thank you for your fantastic feedback. We're delighted to hear that Callum provided such a positive experience during his visit to your property.
It's great to know that he was polite, informative, and professional throughout, ensuring you felt well informed every step of the way. We take great pride in delivering excellent customer service, and we're pleased that Callum represented Evolve so well.
Thank you for your recommendation. We'll be sure to share your kind comments with Callum and the team.
Many thanks!
Evolve HES
Callum was highly professional and…
Callum was highly professional and thorough in his inspection. All of my dealings with Evolve have been extremely positive. Highly recommend.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi there,
Thank you for your kind feedback. We're delighted to hear that Callum's professionalism and thoroughness made such a positive impression during his inspection.
It's especially rewarding to know that all of your interactions with Evolve have been positive. Providing excellent customer service is at the heart of what we do, and we're pleased that Callum reflected those standards.
We truly appreciate your recommendation and will make sure your comments are shared with Callum and the team.
Many thanks!
Evolve HES
Impressive first contact
Callum who came round from Evolve was great from start to finish. He contacted me the day before to confirm what time he would arrive, very punctual arriving at the exact time. He explained exactly what he would be doing from start to finish so I was fully aware what he would be doing. He was polite throughout, thorough and a pleasure to talk to. Thank you Callum, you made a good representation on behalf of Evolve.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that Callum provided such a positive experience from start to finish.
It's great to know that his communication before the appointment, punctuality, and clear explanation of the process helped keep you informed every step of the way. We're especially pleased that his professionalism, thorough approach, and friendly manner left such a positive impression.
We'll be sure to pass your kind comments on to Callum. Thank you for choosing Evolve and for recognising the excellent service provided.
Many thanks!
Evolve HES
Excellent service and expert advice from Tim
We had Tim visit our home today to conduct a survey to see whether a heat pump or storage heaters would be a viable option for us. From the moment he arrived, he was incredibly friendly, helpful, and an absolute pleasure to deal with.
Tim is exceptionally knowledgeable about his field. He took the time to talk us through the entire process from start to finish, and carefully explained in detail exactly how the different systems work. What we appreciated most was that he genuinely seemed to value our opinions, especially when it came to discussing the positioning and locations of the heaters. He listened to our needs and made sure the proposed solutions would actually work for our living space.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Stu,
Thank you for taking the time to share your experience. We're delighted to hear that Tim provided such a positive and informative service during his visit.
It's great to know that he took the time to explain the different options clearly, answer your questions, and ensure your preferences were considered throughout the survey. We pride ourselves on delivering knowledgeable, customer-focused advice, so we're pleased that Tim's friendly approach and attention to your needs made such a positive impression.
We'll be sure to pass on your kind feedback to Tim. Thank you again for your recommendation.
Many thanks!
Evolve HES
Antwoord van Evolve Home Energy Solutions
Hi Katie,
Thank you for your feedback. We're delighted to hear that Callum provided you with 5-star service. We'll be sure to pass on your kind comments.
Many thanks!
Evolve HES
What good service
We had a visit from Tim today very pleasant very knowledgeable and polite person. He did our survey explained everything to us very further 
Thank you Tim.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi David,
Thank you for taking the time to share your feedback. We're so pleased to hear that Tim made your survey visit such a positive experience. His friendly manner, professionalism, and wealth of knowledge are greatly valued, and it's wonderful to know that he took the time to explain everything clearly and ensure you felt informed throughout the process.
Your kind words are very much appreciated, and we'll be sure to pass them on to Tim. Thank you again for your feedback and for choosing us.
Many thanks,
Evolve HES
This was a great experience
This was a great experience, the surveyor Tim Jenkins was polite and explained everything well. I appreciated his patience with our questions and care he took during his survey - thank you.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi there,
Thank you so much for your wonderful feedback. We are delighted to hear that Tim provided such a positive experience. His professionalism, patience, and willingness to thoroughly explain the survey process are qualities we greatly value, and it's fantastic to know that his care and attention made such a difference.
We truly appreciate you taking the time to share your experience, and we will be sure to pass your kind words on to Tim. Thank you again for your feedback and for choosing our service.
Many thanks,
Evolve HES
Callum and Jacob were very efficient
Callum and Jacob were very efficient
Thank you
25 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Charlotte,
Many thanks for your feedback. We're pleased to hear that Callum and Jacob were able to assist you efficiently and make the process a smooth one. We will of course pass along your compliments.
Many thanks!
Evolve HES
Callum was absolutely superb and…
Callum was absolutely superb and carried out my home survey with efficiency and professionalism.
He explained everything in a clear manner and is an asset to your organisation.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi David,
Thank you for your fantastic feedback. We're delighted to hear that Callum carried out your home survey with such professionalism and efficiency. It's great to know he explained everything clearly and made the experience a positive one. We'll be sure to pass on your kind words, and we agree - he's a real asset to the team.
Many thanks!
Evolve HES
Can't recommend Bailey highly enough
Bailey was extremely polite, explained everything we needed to know and answered all our questions. He was clean , tidy and professional. A very peronable young man and has excellent customers relationship skills.
He was very efficient too.
Superb service. I would recommend Bailey without hesitation.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Rebecca,
Thank you for your wonderful feedback. We're delighted to hear that Bailey was polite, professional, and took the time to explain everything clearly while answering all your questions. It's great to know his efficiency, tidiness, and customer service skills made such a positive impression. We truly appreciate your recommendation.
Many thanks!
Evolve HES
Bailey was helpful and courteous
Bailey was helpful and courteous. Explained what he would be checking and why checks required.Would recommend
10 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Tanya,
Thank you for your kind feedback. Providing clear communication and excellent service is very important to us, so it's great to know Bailey delivered a positive experience. We truly appreciate your recommendation and will be sure to pass on your comments to him.
Many thanks!
Evolve HES
Before today I was considering…
Before today I was considering cancelling my install as I didn't know what to expect and i thought the house was going to be turned upside down with wiring showing everywhere and that they would also be picking holes in everything. How wrong was I?
Callum came and talked me through the process and answered all the questions I had and even got photos sent over (I'm a visual person) of what the batteries and wiring would like.
Thank you Callum and Evolve a very positive experience
6 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Thank you for taking the time to share your feedback. We're delighted to hear that Callum was able to put your mind at ease by clearly explaining the process and providing visual examples of the installation. It's great to know that what initially felt daunting turned into such a positive experience. We'll be sure to pass your kind words on to Callum.
Many thanks!
Evolve HES
Bailey was professional and nice to…
Bailey was professional and nice to deal with
5 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Paula,
Thank you for taking the time to leave your feedback.
We're delighted to hear that Bailey was professional and pleasant to deal with throughout your experience. Providing friendly and professional service is something we pride ourselves on, and it's always great to receive recognition when our team members deliver this. We'll be sure to pass your kind comments on to Bailey, who will be pleased to hear your feedback.
Many thanks!
Evolve HES
Excellent
Well, I only had the option of 5 stars. Callum would have got 10 in my view. Personally having experienced this whole process so far I really cannot fault Callum from Evolve or Ridgeway Energy. All truly professional, kind and, well, just lovely people. Your staff are a credit to the organisation. I would highly recommend in future. Thanks so.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Erica,
Thank you so much for your wonderful feedback. It means a great deal to us to hear that your experience with both Evolve and Ridgeway Energy has been such a positive one.
We're especially pleased to hear your kind words about Callum. We'll be sure to pass your comments on to him and the wider team. I'm sure they'll be delighted to know the impact they've had and that you felt so well supported throughout the process.
Thank you again for taking the time to share your experience and for your recommendation. We truly appreciate it and look forward to continuing to support you.
Many thanks!
Evolve HES
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.