Fast, efficient and professional. A very quick response to my initial enquiry and they helped me to secure a solar grant. From that enquiry it only took 4 weeks to have a site survey and complete i... Toon meer
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Lees wat reviewers zeggen
What made this a great experience? Easy, the staff!! Never experienced such professional and personable tradespeople in many many years. Outstanding!The workmanship, timeliness and quality of the work... Toon meer
Had work done by Joe, Josh and Nathan, work was of a really high standard, they were friendly, pleasant and professional, very tidy too, extremely pleased with the work
Joe, Josh, and Theo arrived on time to complete the electrical connection for the installed solar panels. All three worked in unison and completed the installation seamlessly. Joe explained the system... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Contactgegevens
Wyastone Business Park, NP25 3SR, Monmouth, Verenigd Koninkrijk
- info@evolvehes.co.uk
- www.evolvehes.co.uk
4,8
Uitstekend
656 reviews
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Callum was absolutely superb and…
Callum was absolutely superb and carried out my home survey with efficiency and professionalism.
He explained everything in a clear manner and is an asset to your organisation.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi David,
Thank you for your fantastic feedback. We're delighted to hear that Callum carried out your home survey with such professionalism and efficiency. It's great to know he explained everything clearly and made the experience a positive one. We'll be sure to pass on your kind words, and we agree - he's a real asset to the team.
Many thanks!
Evolve HES
Can't recommend Bailey highly enough
Bailey was extremely polite, explained everything we needed to know and answered all our questions. He was clean , tidy and professional. A very peronable young man and has excellent customers relationship skills.
He was very efficient too.
Superb service. I would recommend Bailey without hesitation.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Rebecca,
Thank you for your wonderful feedback. We're delighted to hear that Bailey was polite, professional, and took the time to explain everything clearly while answering all your questions. It's great to know his efficiency, tidiness, and customer service skills made such a positive impression. We truly appreciate your recommendation.
Many thanks!
Evolve HES
Bailey was helpful and courteous
Bailey was helpful and courteous. Explained what he would be checking and why checks required.Would recommend
10 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Tanya,
Thank you for your kind feedback. Providing clear communication and excellent service is very important to us, so it's great to know Bailey delivered a positive experience. We truly appreciate your recommendation and will be sure to pass on your comments to him.
Many thanks!
Evolve HES
Before today I was considering…
Before today I was considering cancelling my install as I didn't know what to expect and i thought the house was going to be turned upside down with wiring showing everywhere and that they would also be picking holes in everything. How wrong was I?
Callum came and talked me through the process and answered all the questions I had and even got photos sent over (I'm a visual person) of what the batteries and wiring would like.
Thank you Callum and Evolve a very positive experience
6 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Thank you for taking the time to share your feedback. We're delighted to hear that Callum was able to put your mind at ease by clearly explaining the process and providing visual examples of the installation. It's great to know that what initially felt daunting turned into such a positive experience. We'll be sure to pass your kind words on to Callum.
Many thanks!
Evolve HES
Bailey was professional and nice to…
Bailey was professional and nice to deal with
5 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Paula,
Thank you for taking the time to leave your feedback.
We're delighted to hear that Bailey was professional and pleasant to deal with throughout your experience. Providing friendly and professional service is something we pride ourselves on, and it's always great to receive recognition when our team members deliver this. We'll be sure to pass your kind comments on to Bailey, who will be pleased to hear your feedback.
Many thanks!
Evolve HES
Excellent
Well, I only had the option of 5 stars. Callum would have got 10 in my view. Personally having experienced this whole process so far I really cannot fault Callum from Evolve or Ridgeway Energy. All truly professional, kind and, well, just lovely people. Your staff are a credit to the organisation. I would highly recommend in future. Thanks so.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Erica,
Thank you so much for your wonderful feedback. It means a great deal to us to hear that your experience with both Evolve and Ridgeway Energy has been such a positive one.
We're especially pleased to hear your kind words about Callum. We'll be sure to pass your comments on to him and the wider team. I'm sure they'll be delighted to know the impact they've had and that you felt so well supported throughout the process.
Thank you again for taking the time to share your experience and for your recommendation. We truly appreciate it and look forward to continuing to support you.
Many thanks!
Evolve HES
Very polite man and very respectful to…
Very polite man and very respectful to my house
24 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Tia,
Thank you very much for your kind feedback. We're delighted to hear that Callum was polite and respectful throughout his visit. We take great pride in providing excellent customer service, and it's wonderful to know that Callum represented us so well. We'll be sure to pass your comments on to him, and we're sure he'll appreciate your recognition. Thank you for taking the time to share your experience.
Many thanks!
Evolve HES
We had Callum do carry out an EPC at…
We had Callum do carry out an EPC at our property very polite and respectful, he ensured he had his boot covers on as soon as he entered the door brillaint experience.
24 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Shaun,
Thank you for taking the time to share your feedback. We’re delighted to hear that Callum provided such a positive experience during your EPC assessment.
We take pride in delivering excellent customer service, and your comments are a wonderful reflection of Callum's professionalism. We will be sure to pass your kind words on to him. Thank you again for your feedback and for choosing our service.
Many thanks!
Evolve HES
Callum was very friendly and helpful…
Callum was very friendly and helpful explaining about the reason for the visit and able to answer any questions I had. Very pleasant visit and 100% on customer service.
22 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Rob,
Thank you for your wonderful feedback. We're delighted to hear that Callum's professionalism and excellent customer service made such a positive impression and helped make your experience a pleasant one.
We're also very grateful that you chose to use our services, and we're pleased that we were able to meet your expectations. Your kind comments will be passed on to Callum, who we're sure will be delighted to receive your recognition.
Thank you again for taking the time to share your experience with us. We hope to assist you again in the future.
Many thanks!
Evolve HES
Excellent service for my Home Grant survey
I recently had Rhis from Evolve come out to my property to carry out a survey for the Home Grant program, and I couldn’t be happier with the whole experience.
From start to finish, everything was smooth and professional. He arrived on time, he’s very polite and knowledgeable, and took the time to explain exactly what the survey covered and how it relates to the grant requirements. No question was too much trouble, and he made the whole process feel straightforward rather than confusing.
It’s such a relief to deal with a company that is reliable, friendly, and genuinely helpful. I’d absolutely recommend Evolve to anyone looking to apply for the Home Grant or needing property surveys — great work!
21 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Mihail,
Thank you ever so much for taking the time to share your feedback. We’re delighted to hear that Rhys provided such a helpful and professional experience - we’ll be sure to pass your kind words on to him. Thank you for your recommendation, and for choosing us.
Many thanks!
Evolve HES
Arrived on time very polite and…
Arrived on time very polite and knowledgeable. Did not rush and did a full survey.,
20 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Thank you so much for your kind feedback. We always strive to provide a thorough and professional service, and it's great to hear that we met your high standards.
Many thanks!
Evolve HES
The installation of my solar panels…
The installation of my solar panels were due on the 16th July.
The day before, the scaffolders arrived at 8am and while they were erecting the scaffolding, Joe and Josh arrived to install the inverter and battery.
While they were working Shaun came to put the solar panels in place.
Joe and Josh spent over six hours working in temperatures over 27°.
Each team cleaned up and left my property immaculate.
I whole heartedly recommend this company and their staff.
15 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Thank you very much for taking the time to share your feedback with us. We're delighted to hear about your positive experience and truly appreciate your kind comments.
It's always great to know when our team has been able to provide excellent service, and we'll be sure to pass your feedback on to Joe, Josh, and Shaun. We're sure they'll be pleased to hear your recognition of their efforts.
Thank you again for your feedback and for choosing us. We look forward to assisting you again in the future.
Many thanks!
Evolve HES
Ive had Tim and Callum over to do the…
Ive had Tim and Callum over to do the heat and electric surveys and they were spectacular with their service. Very friendly and easy going people, answered all of my questions and put my mind at ease for the upcoming work. Such a great team!
Highly recommend using Evolve, they know their stuff.
15 juli 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Hannah,
We really appreciate your feedback and your kind words, and we are delighted to hear about your positive experience. We're especially pleased to know that we were able to help put your mind at ease throughout the process. Providing reassurance and support for our customers is very important to us, so it's wonderful to hear that this made a difference.
We'll be sure to pass your feedback on to Tim and Callum, who will be delighted to know that their efforts were appreciated.
Thank you again for your feedback and for choosing us. We look forward to continuing to work with you.
Many thanks!
Evolve HES
Not a great experience
Not a great experience, to be honest. Once I paid the 50% deposit, communication virtually stopped. It was only after I threatened legal action that half of my windows were finally fitted. The workmanship itself was OK, although a couple of bricks were cracked during the installation.
The biggest issue is that I now have to pay another window company to complete the remaining work. Why take customers’ money if you know you can’t finish the job?
In hindsight, we were lucky that some work was completed. We were also considering using them for our kitchen and house renovation, so we really dodged a bullet. I genuinely feel sorry for the customers who have lost thousands of pounds with nothing to show for it.
The last six months have been incredibly stressful, and the company has now gone into liquidation. It’s been an absolute nightmare from start to finish.
15 juni 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Dear Customer,
We are deeply sorry to read about the experience you have described. The issues you've outlined are completely unacceptable, and we sincerely sympathise with the difficulties and frustration you have experienced.
However, we believe this review has been left for the wrong company. Evolve HES Ltd does not install windows, has no involvement with kitchen installations, and has not gone into liquidation. As such, the circumstances described do not relate to our business.
We would be grateful if you could review the details and remove or amend this review if it was intended for another company. This helps ensure that feedback is attributed correctly and reaches the organisation responsible for addressing your concerns.
If you would like to discuss this further, please contact us at info@evolvehes.co.uk and we will be happy to assist in any way we can.
Once again, we are very sorry that you have experienced these issues and hope you are able to resolve them with the correct company.
Kind regards,
Evolve HES Ltd
Antwoord van Evolve Home Energy Solutions
Hi Darren,
Thank you so much for your feedback about Callum - we'll make sure to pass your kind words along to him. We're sure your puppy really made his day!
Many thanks,
Evolve HES
Callum visited our property today
Callum visited our property today. He was professional efficient and very quick. Cheers Callum.
29 juni 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Damien,
Thank you for your kind feedback. We're delighted to hear that Callum's visit made such a positive impression. It's great to know that you found his work to be up to your high standards.
We'll be sure to pass your comments on to Callum, who will really appreciate your kind words.
Thank you again for taking the time to share your experience.
Many thanks!
Evolve HES
Brilliant work from the guys
Brilliant work from the guys. Very polite, on time and worked through horrible weather. First visit was torrential rain a few weeks ago and the second visit was in the heatwave this week. Thank you very much to Joe, Ryan and Josh.
22 juni 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Paul,
Thank you so much for your wonderful feedback. We're delighted to hear that Joe, Ryan, and Josh provided such a positive experience.
Come rain or shine, our team is committed to getting the job done, so it's great to know their hard work and dedication stood out, whether they were battling the downpour or the heat!
We'll be sure to pass your kind words on to Joe, Ryan, and Josh, who will be thrilled to receive your recognition.
Thank you again for taking the time to share your experience.
Many thanks!
Evolve HES
Callum was a gent
Callum was a gent. Easy to work with and explained everything in detail. So far so good!
24 juni 2026
Review zonder uitnodiging
Antwoord van Evolve Home Energy Solutions
Hi Owen,
Thank you for your fantastic feedback. We believe it's important that our customers fully understand the work being carried out and feel informed throughout the process, so it's great to know that Callum's clear communication helped give you confidence and reassurance.
We'll be sure to pass your kind words on to Callum, who will be pleased to hear them. We look forward to continuing to work with you and supporting you moving forward.
Many thanks!
Evolve HES
Had a visit from Rhys
Had a visit from Rhys. He called the day before to ensure the timing was convenient. Extremely polite, professional, efficient and helpful.
16 juni 2026
Review zonder uitnodiging
Charming and polite team, first class.
What a team of charming polite and helpful men . Joe, Theo and Ryan were without doubt the nicest tradespeople I have ever met. They clearly are a great team and worked quietly and efficiently. The Solar app was explained well and what to do if I need any after care.
16 juni 2026
Review zonder uitnodiging
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