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Eyeglasses.com Reviews 

3.972
•
TrustScore 2.5 uit 5

2,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Ordering great. Shipping says for frames a couple days, mine arrived after 3 weeks I guess designer frames come from a different warehouse. Beautiful packaging and I did check authenticity it passed.... Toon meer

Beoordeeld met 1 van de 5 sterren

BUYERS BEWARE THIS COMPANY IS A SCAM STEPHANIE STOLE $300 FROM ME I ORDER EYES GLASSES WAITED FOR 4 MONTHS NEVER RECIEVED MY EYEGLASSES AND STEPHANIE THE B**** HAS TAKEN MY MONEY I CONTACTED THE LOCAL... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered frames a month ago and have not received any proactive communication from the company after they emailed receipt of my order. I have emailed and called and I cannot reach anyone. At this po... Toon meer

Beoordeeld met 4 van de 5 sterren

Seemed Like it did take longer than I expected, but then I used to order from goggles for you in China and that would take quite a while as well. Not much in the communication to let you know how i... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. ook in
  3. Kledingwinkel
  4. Oogheelkundig centrum
  5. Opticien
  6. Zonnebrillenwinkel

Over Eyeglasses.com

Geschreven door het bedrijf

World’s Best Eyewear Store

Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.

We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses

In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!

Eyeglasses.com Homepage
Shop Men’s Glasses
Shop Women’s Glasses
Shop Prescription Lenses

Eyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com

Geschreven door het bedrijf

Free Shipping! 30 Day Returns (No Restocking Fee)! Perfect Lenses Guarantee!

We make it easy to love our services.

We make it easy to love our services.
We guarantee that you will love your prescription lenses, or we will redo them for free!

Contactgegevens

Eyeglasses.com

World's Largest Online Eyewear Store, Varilux and Crizal Lenses

2,4

Slecht

TrustScore 2.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 3% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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2,4

Alle reviews

(3.972)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Crawley, Rose color with MIRRORED clip on

I was at my local eye glass business. I tried on the REVOLUTION CRAWLEY and loved them. My only comment is why can't we purchase a second pair of CLIP ONs that are not mirrored to go with the ROSE colored frame? The business said I could not have a spare. As of yet, I have not purchased them from this business. Please help to answer this important question as I LOVE the frames and thee magnet idea!!

28 oktober 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received my order quickly only to…

I received my order quickly only to find that they sent the wrong frames, the frames are not even compatible with progressive lenses and their website says that. It was easy to send them back but that's when the customer service went downhill. Someone took the liberty of changing the lens package I had selected (the most expensive option). They changed my lenses to the cheapest option they have all the while charging me for the expensive lenses. They never consulted me about this and I only found out because I went online to find out when I might receive my glasses and I started reading all of the fine details. I've called multiple times only to hear a message saying that customer service is not available. I've emailed multiple times with no response. I'm now out over $500 and have no glasses.

28 oktober 2021
Logo Eyeglasses.com

Antwoord van Eyeglasses.com

We want to assure that your exchange was processed with the exact lenses that you had ordered originally with the new frame! And absolutely no additional charges were processed or charged. The exchange service charge for shipping and handling was also waived. We hope you are enjoying your new eyeglasses and have left a voicemail message, as well. Best, Customer Care Team @eyeglasses.com

Beoordeeld met 1 van de 5 sterren

Two orders placed and 2 order wrong

Two orders placed and 2 order wrong. Poor customer service and rude staff. Highly avoid eyeglasses.com. Poor all the way around !

28 oktober 2021
Logo Eyeglasses.com

Antwoord van Eyeglasses.com

Our Licensed Opticians on Staff worked very hard to understand your needs, adjust and read your prescription and process your exchange and free redo, we are sorry if it did not work for you.

Beoordeeld met 3 van de 5 sterren

Be wary of returns

Let me start with the fact that they had glasses for very small faces that they could put progressive lenses, which is rare. And the selection was wide and varied. They were very good to work with, they answered my emails promptly.
The only reason I gave them only three stars was because when I received my glasses, the lenses had a yellow cast if I was outdoors, and they were supposed to be clear. And when I went to return them, they only give you 50% of a return on the lenses. I could understand even 20% restocking fee, but 50% seems a bit steep.

28 oktober 2021
Beoordeeld met 2 van de 5 sterren

Not the best in my opinion

Make sure you understand what you are buying. Premium lenses do not include anti-reflection, scratch resistance or blue light/UV filters. My glasses show visible dots and blips in the lenses. The return policy is not customer friendly. You only get a 50% refund on your lenses... which is what costs the most in my case. There are better, more customer friendly online eyeglass retailers. I won't buy from these guys again, unless it is just for the frames.

21 oktober 2021
Beoordeeld met 4 van de 5 sterren

The glasses I ordered arrived in a…

The glasses I ordered arrived in a glasses container that was not long enough for the glasses inside of them, there was what looked like engravings from the lens sides on the inside of the container which makes me think that it was the flawed packaging that slightly bent my glasses. So for the future I would really suggest either getting perfectly fitting container for the glasses or resorting to some other method of packaging the glasses.

Also after I went to an optician I was informed that the lens I ordered with the frames were slightly off at the axis or something, but I wasn't expecting great lenses in the first place so I wasn't bothered by it since they were basic free ones.

Other than that, the order was quick and easy, the customer service is good and the glasses I ordered are very nice.

21 oktober 2021
Beoordeeld met 2 van de 5 sterren

My glasses are the wrong prescription…

My glasses are the wrong prescription and I have yet to hear from anyone of what’s going on I have sent them back and would like a response I spent 135$ and would like the right prescription or my money back something!

21 oktober 2021

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