Eyeglasses.com Reviews 

Easiest conversation with a representative I have ever had. Did have issue with phone calls. They were unable to hear me the first 4 times, until I used a different method of calling. Apparently, can't reach them using an IP phone on Google. Anyway, asked about the frames I needed, got the answers. Then made the order. Had an expected arrival time. Items came in two days ahead of schedule and were directly shipped from manufacturing and did not need to go to Eyeglass.com before hand for quality inspection. This was possibly due to no need for prescription for lenses.

Lenses were not that good this time and the frames were not attractive

I never got my eyeglasses and no one has responded to my emails or voicemails. I will be disputing it with my bank.

Best glasses I ever bought. The quality is amazing.

Excellent professional and friendly service with the right price. I highly recommend their services.

Ordered these frames 2nd day service. arrived in about a week. started to install my lenses and found one screw was already loose. Test tightened it and found the threads were stripped. Now my new glasses are held together with safety wire. Glad I'm an aircraft mechanic of 50 years.

Search was easy and effective. Shipping was prompt. Return instructions could be a little clearer (the return address appears in a paragraph about how to return items if you've lost the packing slip). Overall, 100% satisfied.

Did a great job!! Will order again!!

Great service ordering new frames and utilizing my old lenses. Wish they would have read the prescription off the lenses so I could order a second pair.

Both lenses, right and left had horrible imperfections upon arrival. I had to take them to a local optician and have them replaced.

New Frames and Lenses look Great and fit well and match the description on the Website.

When you needed the customer service isn’t available!!!!!!

One screw for bow was replaced, it has a big head on it and is way above the frame. Looks terrible

I am beyond thrilled with my experience! I was able to get new Coach glasses at a very affordable price and they came very quickly! I will be shopping here moving forward for all of my glasses needs!

The glasses were reframed and returned in perfect condition. I appreciate how easy it was. My only issue was that there was not a way to track or estimate delivery until the very end. They received my glasses and then they shipped my glasses back but there was no communication in between.

The chat agent was very thorough and her follow up was exceptional

You guys did great. Except at the last minute I also emailed Mark or Stefanie and asked that you include another pair of stronger readers. They didn't make it. I would have rated 5 if you had.

To start I had trouble with this website format almost giving up (hint) - however I engaged the chat feature and a representative quickly responded and solved all the problems. The glasses I ordered were difficult to produce - polarized sunglasses with Rx + bifocal lenses and I'm very happy with the end product and speed at which they were delivered (13 days). Another competitor actually refunded payment because they couldn't manufacture these with polarized lenses even with their own frames so I'm happy. I would highly recommend eyeglasses.com.