Five Star Mortgages Reviews 

After having our mortgage advisor for many years, he retired and recommended us to Tracey Scott at 5 Star Mortgages. I cannot recommend this company enough. We have had a very difficult complex process getting a mortgage. Tracey has always answered any calls or emails. She has always been so patient, reassuring and kind that everything would be ok. She has a fantastic team behind her supporting. Thank you to 5 Star Mortgages especially Tracey Scott for completing our mortgage. We would 100% recommend 5 Star Mortgages especially Tracey Scott.

First of all, thank you Marta and everyone involved! I am absolutely thrilled how smoothly our remortgage process went! From having a huge stress at the beginning to the widest smile!
Profesional, well organised team! Communication has been absolute joy. Our requests have been met in every area we asked. The team adopted to our needs.
Without a doubt, would recommend Five Star Mortgages , and already did, to everyone!
Thank you again for your hard work and great services!

The team is very proffessional and helpfull,Quick answer for any e-mail,

Very organised and on time. Emails received from Anna were on time and easy to understand. When I replied I got an answer straight away. When getting a mortgage rate, Marta would get us a good rate and we got an even better rate one evening, even at 10pm when a good rate came out, she's on the ball. So organised, good and relentless

I had pleasure work with Ms Marta. All sorted in 2 weeks. For me it is world record. Thank you so much.

I had the pleasure of working with Justina as my mortgage advisor, and I cannot speak highly enough about her exceptional service. Justina is not only very communicative but also exceptionally willing to go the extra mile to assist her clients. She has a remarkable ability to explain complex mortgage processes in a clear and understandable manner, ensuring that I felt informed and confident every step of the way.
I wholeheartedly recommend Justina for anyone in need of a mortgage advisor. Her communication skills, willingness to help, and punctuality combined with her professionalism make her an outstanding professional in her field. Working with Justina was a positive and rewarding experience, and I am grateful for the guidance she provided throughout the mortgage process.

Justyna Los and Dagmara Gajzler have been taking care of my mortgage case. They have both handled the case really well and professionally. I felt confident and reassured throughout the process as I was able to reach out to them with any queries without being turned away. I will definitely be choosing FiveStar Mortgages in the future and recommending it to everyone!

Great experience . Lovely and helpfully people. Very satisfied. Thanks

Great professional people, they know what they are doing, and they are very nice and helpful, thank you

The highest quality of case management from start to finish. The help is also at the highest level. Thank you

We had a very pleasant experience with five star mortgages and hats off to Petronela for spending all the time needed to go through this process with us. Buying our first house was straight forward due to her professionalism and dedication. Always there to provide support and to give as the best and up to date options. I highly recommend!👏

The team supported me through my first time purchase - navigating all the various products and were never less than 5 star service! Klaudia was very knowledgable and always happy to arrange a call to talk through any of my questions or if I wanted a refresh of my options. Highly recommend.

Fast and very organised team :) everything went really smooth. Recommended these guys to anyone who needs help with their remortgage services

Justyna from 5Star mortgages provided support to myself finding best morgage deal on 3 occasions and every time service was professional providing all the necessary support and advice, also never pushed any services which made super great experience to work together.

I would like to say big Thank you to Justyna from five stars mortgages for amaizing job. We chose her from friends recommendation to buy a first home. We couldn’t choose better. She is just amazing. She was with us from day one till completion. Even after we done all morgage document she help us on every single stage till end. She chose the best deal for us with bank and fight for us for the best offer price for the house. She also recommended the best solicitors and was always there to explain what we couldn’t understand. We could ask her for anything anytime and she was always ready to answer. She was chasing things for us when we had problems with sellers solicitors. Without her we would be lost. She treated us personally not just like a number. Justyna is very warm and friendly person with lots of knowledge and she knows how to fight for things to be done quick. All the way everything was going smooth and super fast. We would like to recommend her from all our heart to go through this hard journey of buying a house as less stressful as possible. She also help us to choose home and life insurance. Again big thank you Justyna. Without you we wouldn’t be able to be where we are now.

I would highly recommend Five Star Mortgages. Excellent service, professional, competent team, accurate information and all done on time. Very good communication, no delays. Especially many thanks to my mortgage advisor Justyna Ostrowska who took me through the process of buying the flat. From the beginning of getting the mortgage to the completion I've been well looked after, I always received advice and support. Kind regards.

The best Mortgages company ever..Klaudia and Dagmara perfect team..they help us with everything what we need..than you so much girls

Great experience from the beginning to the completion, Klaudia and Anna were very helpful, polite, trustworthy, always returning calls/emails and staying in touch, giving lots of advice and support. Everything was explained to us without putting pressure, we were given options to choose. Professional and friendly!

Given Star Mortgage Team was very good service and always responded to any queries I had straight away. We recommend!