Flight Centre UK - Flight Centre Horsham Reviews 

Scarlett is the best! She has been so helpful over the past year with helping and advising us on our trip of a lifetime! I can’t thank her enough. Additionally, she has an amazing personality and is extremely personable!

We have used Flight Centre now to help us plan two different road trip style holidays. They have listened to our objectives and budget and come up with really great travel options and hotels that I would never have found. The latest trip included Miami, Key West, Fort Myers, Clearwater, Tampa and Orlando. The Tony Hotel in Miami and The Palms in Key West were fantastic locations with real history, heritage and character. The consultation, planning and booking was simple and efficient. We did all our booking remotely with Michelle from their Horsham office.

We were advised to use Flightcentre to book our trip of a lifetime to Australia and we weren’t disappointed. We visited the Horsham branch, Rachel the manager was superb. After explaining where we wanted to go, how long we wanted to stay in each city and what we wanted to do, Rachel not only helped us build our itinerary but also recommended hotels, attractions to visit and gave us lots of tips to help use to get around. Rachel was happy to spend the time with us to make sure our trip was exactly what we wanted.

Michelle and Rachel at the Horsham branch have been superstars. We’ve had to move/cancel flights due to a medical emergency whilst in Australia and they have been kind and so knowledgeable and reassuring. This is clearly why you book through an agent! Do not hesitate to use these guys.

Have used Flight Centre Horsham on several occasions, always been highly accommodating, very knowledgeable, no pressure. Racheal also had personal experience of our latest pre destination choice. Which helped us in our final plans. Have also recommended them as I feel confident of them giving others a fab service.

Once again, I have to say, just how meticulous Scarlett and the rest of the team are in ensuring that everything is right for our trip. Great service thank you

Rachel was fantastic, displaying expertise, support and a great deal of patience in organising an urgent trip to Brisbane, Australia.

Michele is just the best. All sorted for us.

Booked again with flight centre, looked around 1st but came back to them, Rachel who I always deal with so helpful and very patient with me. I don't know why I go looking elsewhere.

In it really great to communicate with REAL
PROPLE and not be subjected to long waits to receive answers. Not a robot in sight.
Keep up the fantastic work. What a great team!

Amazing service from Scarlett Martin
when booking last minute flights to Thailand. I honestly can't praise Scarlett enough. She totally took the stress out of the entire process - searching for flights, visa requirements, booking seats, in-flight meals etc. She's very knowledgeable and prompt with replies to emails. Thank you Scarlett.

Caitlin was brilliant booking flights to Sydney for me. She understood what I wanted, and got a good price, and walked me through every step of the process, over a weekend too.

A brilliant travel agent. Booked my flights to Singapore & nothing was too much trouble for her.

Scarlett, has been absolutely brilliant from sourcing the best possible flight options to locating seats and making sure that my wifes trip to Sydney was absolutely perfect.

Brilliant customer service!

I needed help with booking flights and hotels for a clients trip and didn't have a lot of time. I went into the centre and sat with Michelle for a couple of hours, she was amazing and booked it all, saving me a huge amount of time. It also gave me the confidence that it was all booked correctly by a professional. Their trip was a sucess, so a big thank you Michelle!

Brilliant service from Rachel again. Reacted very quickly and diligently to my phone call to book a flight for a friend. Always helpful and a pleasure to deal with.

Scarlett Martin is unfailingly helpful, efficient and willing to go the extra mile. You are lucky to have her

I have booked with The Flight Centre Horsham before and the customer service has always been excellent. Caitlin was friendly, professional and extremely patient as I couldn't make up my mind over seat allocation! The other team members chipped in with helpful advice. A great experience and one I hope to repeat in the future. Thank you.

Scarlett was very helpful and clearly knows her stuff. Humans are so much better than computers.

From when I walked through the door I was met with a very friendly and happy face. Which belonged to Frankie Edwards, she really was helpful and knowledgeable especially as I did not have exact details to give her! However she did go the extra mile and gave me quite a few options which then between us managed to get me the perfect flights, I could not be happier