Flight Centre UK - Flight Centre Mayfair Reviews 

I have used flight centre primarily for my complex business travel requirements and most recently to organise my personal travel for a special birthday treat.

On all occasions of my interactions with Flight Centre, they have been able to present a travel plan as needed. With my birthday travel Elliot made every effort to put together a package just through what initially felt like a casual chat. Through this he gathered information presenting a plan and suggestions on how to get the most out of it. I’m very excited to go.

Just great service from FlightCentre, especially Sophie Whitham. We were scheduled to fly home via Qatar - before the flight got officially cancelled, Sophie was looking at options and holding flights in an exceptionally volatile environment. Then when official cancellation came, she responded super quickly and secured the best route home. Net-net she was very proactive and really went the extra mile, down to using WhatsApp when comms were tricky. So appreciative

Sophie my travel agent was amazing. Really helped with my initial book and when flight disruptions were looking likely went the extra mile on hold with airlines to get me a safe route without costing me a fortune. Great service and hard working.

I would like to leave a review for Elliot at Flight Centre.

Elliot was absolutely excellent in helping me book an urgent flight. From the moment I contacted him, he was extremely efficient, responsive and professional. He understood the urgency of the situation and worked quickly to find the best possible route and options.

What really stood out was his calm, helpful approach and how smoothly he handled everything from start to finish. In what was quite a stressful situation for us, Elliot made the whole process much easier.

I’m very grateful for his help and would highly recommend him to anyone needing assistance with travel bookings. Thank you again, Elliot, for your outstanding service.

Sophie was very professional...listened....found excellent flights. She was supportive, always followed through on what she said she would do. Responded quickly.
Went above and beyond.
Extra support when our flights were cancelled due yo the war in the middle east.

We spoke to Kirsty Neil at The Flight Centre after our flights to Australia had been cancelled .
Kirsty was friendly, professional and informative.
With her support we were able to book an appropriate flight later this week .
We are very grateful and will recommend.

Working with Sophie Witham was seamless in that she accurately understood our required itinerary, and despite our constant request for changes, she managed to offer guidance on the best timings, routes and travel classes.

I booked a ticket to Kenya, South Africa and Zambia returning from Zimbabwe. Sahela was very helpful and patient on the phone discussed various options and changes of dates and in the end got the flights i needed. At a good price. She was friendly polite and helpful.

Sophie booked our flights , from start to finish she was not only friendly but very professional . Sophie managed to get us really good priced flights when we wanted to fly . I will definitely be recommending & using Sophie to help with future trips

Saleha offered a very good professional experience from start to finish would highly recommend!

Carol was absolutely fantastic from start to finish. She was always available to answer any and all questions I had - even the silly ones - and did so with so much patience and friendliness. She made excellent recommendations for both hotels and experiences, all of which she booked for us seamlessly.

This trip truly became a once-in-a-lifetime experience thanks to her advice and support. Carol was incredibly helpful and genuinely instrumental in making the entire trip happen.

I had previously only used Flight Centre to book flights, so this was my first time planning a multi-centre trip including hotels and experiences, and I couldn’t be happier with how it turned out. I would absolutely go back to Carol and Flight Centre to plan another trip and would highly recommend her to anyone.

Sophie Witham was just amazing in arranging and organising my trip without any stress at all.. it was a service with a smile and such pleasant custom service . Will defo reach out to Sophie again with as my travel guide and helper . Well done Sophie and thank you so much for. Monica

What a perfect way to start your holiday, the service I received was truly excellent. I feel that I had a personal assistant who did all the work and just gave me all the options I was looking for - absolutely perfect.
Don’t take my word for it TRY IT !

Great advice, especially when wanting a stop over.

I contacted Flight Centre to get a quick quote for some flights and my email was responded to by Saleha.
Saleha could not have been more helpful in helping me and my family plan our special trip which involved each member of our family of 4 pitching their destination and itinerary. Saleha prepared so many quotes for us, listened and responded to our many requests and supported us to shape and book a trip to New York that we are all super excited for.
There was never any pressure- Saleha is knowledgable, friendly, customer focused and a really brilliant travel consultant. Highly recommend and thank you!

Australia & NZ Trip.
From the first phone contact with Sahela Begum the process of booking our flights was extremely smooth and stress free.
Sahela was very good at outlining our request and giving information regarding the differences in our airline requirements, all in all a very easy booking.

Saleha Begum was excellent. She took her time, gave me options and was helpful as can be. She is a credit to Flight Centre.

Part of my memory of Christmas travel in 2025 will include the wonderful, informative, caring, kind and considerate service I received from Saleha Begum at Flight Centre on South Molton St. Client facing experiences are important to me and strengthen the connection I feel to a business; as a representative of Flight Centre Saleha fosters a feeling of customer loyalty and a real personal connection. I will definitely return! Thank you.

Eliot Humm was our consultant for a trip to Bangkok. We tried a couple of comparison sites with mounting frustration until the wife as always came up with the "suggestion" that in my corporate days Flight Centre were always our best bet. I called their national number and was put through to the super helpful Elliot (with one "t") who as expected came up with a great deal, i's dotted and t's crossed. Score one for the wife and thanks to Flight Centre and Elliot.

The staff were very helpful. The service provided was always friendly and extremely professional.