Flight Centre UK - Flight Centre Richmond Reviews 

Flight Centre Richmond, surpassed the brief. Three different destinations, transfer options for ease of travel and accommodation which was truly stunning. A series of magical moments and memories - Thank you!

Kimberley who helped me was approachable and very helpful, followed up on what was needed, found me a flight

Rachael was both polite and very efficient and would deffinately use her again.

I used this company for a short trip to Italy. I needed help with flights and hotels, and the information and advice I received from George Maule was excellent, taking full account of my preferences and worries. I received prompt replies to all my queries, and the itinerary sent to me confirming the final arrangements was clear and accurate in every detail. I had to curtail my holiday for personal reasons and return to London earlier than scheduled. I phoned George, who changed my flight immediately, and within a matter of hours I was on my way back. Throughout the process of organising this trip, George was at all times accessible and efficient, and his pleasant and relaxed manner reassured me that I was in safe hands. I consider the service I received to be exceptional.

I had an urgent need to get to Melbourne Australia due to a family crisis. Kimberly Humphreys at the Richmond office of Flight Centre UK was fantastic. She called me back within an hour of my request and explained my options really clearly. I have a limited budget, but she still managed to find me a great last minute deal on a good airline. I was booked and had all my documents and tickets within 2 hours of contacting her. It is a great relief to know I will be with my Melbourne family in a few days. It means the world.

I couldn't have got better customer service anywhere. I've been using Flight Centre since the 1980s and they are always great. Even by their usual fab standards, Kim was a superstar and truly excellent.

Thanks so much, Flight Centre never lets me down.

The staff is very helpful and saved me a lot of time and effort to get the right itinerary.

I have used Flight Centre for many years … always efficient, personal and professional service .. the agents always understand and meet the customer’s expectations.
My 🌟x5 goes to George Maule (Richmond office), for consistently going the extra mile to ensure everything is in place and if I have any queries I know I can go back to him at anytime..

Kimberley understood my travel brief and came back to me very quickly with all the options.

We recently booked our holiday to Spain through the Flight Centre Richmond branch, and the experience was outstanding from start to finish.

A special thank you to Kimberly Humphreys, who went above and beyond to make everything so easy for us. She was incredibly helpful, patient, calm, and always approachable. No question was ever too much trouble, and she resolved every query or concern quickly and professionally.

Kimberly made the whole booking process completely stress-free, and her excellent customer service gave us great confidence throughout our trip planning. It’s rare to come across someone so dedicated and genuinely caring.

I can’t praise or thank Kimberly enough for everything she did. She is a real credit to Flight Centre, and I wouldn’t hesitate to book with her again. Highly recommended!

During a six month stay in Australia I was diagnosed with a serious illness the treatment of which ment that I would not be fit to travel on my scheduled flight back to England, I contacted Sacha Johnstone , my contact at Richmond Flight Centre, and explained the situation, which was very stressful for me and she told me not to worry at all , I gave her the date of when I would be fit to travel and she rescheduled everything for me without me having to worry about a thing, it really made things so much less stressful for me and I am very grateful for that

The ladies at Flight Centre (especially Sacha) went over and beyond in sorting our holiday out for us - Thank you

I had an excellent experience booking our family holiday with Hannah at Flight Centre in Richmond. She took the time to really understand what we were looking for and found travel options that suited our needs and budget perfectly.

Hannah made the entire booking process smooth and stress‑free, offering helpful advice and thoughtful suggestions along the way.

We have booked several family holidays with Hannah, and her reliability, knowledge, and dedication have always been consistent every time. I highly recommend her to anyone looking to book their next holiday.

Thank you, Hannah, for making everything so easy — we wouldn’t hesitate to book with you again.

Flight Centre make booking flights so easy; there are lots of online tools available, but it can be so overwhelming with so much information, and figuring out hidden fees, best dates to fly etc. Flight Centre took my requirements and provided me with an excellent option that was cheaper than what I would have got online for a direct flight and better flight times. Alana at the Richmond Centre was a gem - highly recommend.

We decided to travel at short notice to British Columbia and needed to put plans in place with flights and accommodation and take the option of a train ride through the Rockies.
Flight Centre, Richmond office answer the call and plan A &plan B were put to the test.
The thirteen night package was agreed with the outbound flight to Vancouver and the return from Calgary. Only two seats left on the return.

We always use Jessica for our international flights and she is delightful to work with. Everything goes smoothly and it’s lovely to catch up with her.

Excellent interpersonal skills and communication. Knowledge of passport/visa restrictions that I was not aware of. Helped me get flights when everything was fully booked so I could travel for a family funeral.

Alana was absolutely brilliant. We gave her a ridiculously broad brief and she came up with a solution that has granted all our holiday wishes. We're so excited to go now.

We had a gorgeous trip to Japan planned by the lovely Sasha. Everything from the flights (even connecting flights) to the hotels was a smooth sailing. Would definitely recommend people to book other trips with Flight Centre.

Sacha has been so kind, wonderful and helpful with me! I had to make so many different changes and she was so accommodating and helpful!

Thank you so much Sacha 💕

Excellent personal service from Rachael at Flight Centre Richmond, including pre- and post-trip calls to check all was well. Would definitely use them again when needed.