Flight Centre UK - Flight Centre St Albans Reviews 

Caroline was very helpful with my flight enquiries, providing a number of options quickly and efficiently. I have used Flight Centre for a number of bookings over the years and always found them to be knowledgeable and provide great customer service, as was the case this time.

Caroline is fabulous, she listens to what you want and gives you lots of ideas😁

Fantastic service and very helpful considering the situation the world is in at the moment
👌

Easy to deal with, seamless process

Thanks so much Shell, you made this so much easier for me and it was a pleasure speaking with you.

Shell was very helpful, she was easy to speak to, very pleasant and understanding to my needs.

Excellent friendly service from Caroline, who is looking into creating a bespoke European train holiday for 4 people.

She has already emailed me explaining the way forward.

I look forward to seeing the results!

I booked with Flight Centre through a recommendation. I have always booked independently but thought I'd at least get a quote. The prices were very competitive (flights UK to Sydney) so I went with Flight Centre for the first time. Jodie looked after me brilliantly and everything got sorted smoothly. I was even more glad to have used the Centre when our flights were affected by the war. Jodie and her colleague Shell were so supportive, giving hugely helpful advice and steering me through what could have been a very stressful process had I booked direct with the airline. Having them offer personal over the phone 'human' advice was invaluable. They helped me make the decision which sadly ended up with needing to cancel, but have helped me secure the refund. I will 100% use them again. Thanks Jodie and Shell

Great service. Very efficient. Helpful. Sorted everything quickly. Thank you

Caroline was super helpful & has saved us several hundred pounds on our son’s flights. Will definitely visit the Flight Centre again!

Jodie is absolutely brilliant. She even took Welsh lessons in order to communicate with me!

A really great company to book with. I spoke with Caroline and she sorted all my flights for a big trip I was planning. Very helpful and quick with responses and finding solutions for me. It takes the pressure off massively!

Jodie responded very quickly, even when it was the weekend.

Thank you Julie for your time and patience , when finding us the perfect trip .
The process was easy and client led . Julie was friendly and listened to our needs and came up with the perfect trip

Jodie was quickly able to arrange a flight from Australia, providing a choice of alternatives to avoid the Middle East and gave very sound advice, with timings, to enable me now to claim a full refund of the original fare for the flight via the Middle East, booked last year.

This is our third time of booking our Australian adventures with Ruth. Every time she has been "spot on" with suggested hotels, flights even tourist attractions. Absolutely fabulous lady to deal with, very knowledgeable and always makes things happen "like magic" and more importantly, stress free! Lady is a Travel Industry Queen.

We were in Australia so the time difference was awkward. Due to the situation at Dubai airport we needed to change our homeward travel plans. Caroline kept in touch, including out of normal office hours, to try to resolve the situation. Really good support in a worrying situation.

Very helpful and accommodating with what we asked for . Got back to me with flight options very quickly!

I always book flights, holidays through Flight Centre. My last flight was to the Far East via United Arab Emirates but, due to the war, was cancelled.
I would like to thank the staff at St Albans (Shel and Julia) branch for the professional way they handled the situation, keeping me fully informed at home and finally starting the refund process for me.

Thank you so much Ross you helped me find a flight during a very stressful time when my daughter was taken poorly in Australia and needed to get home fast. Your customer service was 10/10 and I will be forever grateful that you made it so easy and you were also easy to get hold of when I had questions.

Jodie at the Flight Centre was great, she didn't rush us, she answered all our questions promptly and was very efficient when booking our cruise. I would 100% recommend her.