Flight Centre UK - Flight Centre St Albans Reviews 

I have booked several flights through travel centre and had a 100% experience for every booking . My current lady Julia Brent is exellent , she has organised my trip and keeps me updated on all aspects .
Nothing is to much trouble and would like to thank her for all her support in helping a aged traveler with her ups and downs

I'm very inexperienced with booking flights and Jodie was patient, polite and understanding.
Will definitely be wanting her for any future bookings.
Thank you Jodie.

This is the first time We have used Flight Centre in St Albans. The travel consultant was called Julia Brent. With no exception's she has made the holiday planning so easy for us and answered all our queries immediately. Julia Brent is the best travel consultant we have ever had to book our holidays in the last 60 years. Yes we are old but we know when we have had the best to look after our booking.

Super helpful and efficient. Jodie helped me plan a trip to Iceland. She was very patient and efficient, had great knowledge of the location too. She and her colleague stayed later on Saturday evening to help me close my trip! Thank you ladies, very grateful 🙏

Shell was very personable , open and honest .

Shell was so helpful, answering all our many questions as we prepared for our trip. This was a complicated multi-destination trip, but Shell made it all run smoothly without any hitches.

Staff very friendly and helpful. Enjoy every time we visit

Jodie. Was really professional and friendly and gave me some great information for a holiday i am looking to go on.
She has a wealth of knowledge and easy to talk too.

Jodie was super helpful and very patient with my list of requests. Will definitely use Flight Centre again and very worthy of my 5⭐️⭐️⭐️⭐️⭐️

From the moment she picked up our enquiry to the moment we went ahead with the booking, Ruth was excellent.

She took on board all of our requests, made suggestions as to alternatives where our initial request wasn't really suitable (due to monsoons) and dealt with everything expertly and proficiently. Any requests we made to change things were dealt with with no problems and we are now looking forward to a dream holiday.

Would thoroughly recommend Flight Centre UK, and Ruth especially.

Julia Brent was attentive, personable, and extremely knowledgeable. She made the long-haul booking process clear and stress-free, offering great advice on options and timing. A huge help.

Absolutely brilliant service yet again. Thank you Caroline

I rang The Flight Centre as we are thinking of going to Nigeria for our Grandson’s wedding. Caroline was very helpful, even though we were undecided it wasn’t a problem. Caroline found direct flights for us and business class prices. Thank you Caroline and if we decide to go we will be in touch.

Julia was amazing when we originally booked and has been just as helpful sorting out a cancellation because of health problems

Julia planned an amazing family holiday for us in Costa Rica. She arranged excellent hotels, a reliable hire car, and well-timed flights. We’re fairly independent travellers and organised all our tours ourselves — which is very easy to do in Costa Rica.

I’ll admit I’m not the easiest person to please, so the fact that I’ve already reached out to Julia again to plan our 2026 trip really says it all.

I have past experience of the service offered by Julia and ALWAYS go back to her because of her unrivalled determination to go the extra mile for her client

Talking to a human being. Caroline was great, understood my needs and was efficient and prompt in responding to them.

Shell Harris In St Albans office
Shell Harris provided excellent service in a professional and personable manner. She provided other optoions to us on our flight booking between Heathrow and Santiago de Compestela.She got back in touch as promised and promptly.
I will definitely use her and Flight Centre again.

Caroline Pepper at Flight Centre assisted us with our booking for March 2026. Really helpful and full of knowledge. Great service

Julia has been really helpful. We've changed our requirements several times and Julia has responded very quickly layout several options. Great work.