From the very first call till the end. Your customers service seriously is fantastic. I dealt with Catherine what an amazing person so polite and helpful. Made my whole experience fantastic. You g... Toon meer
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Lees wat reviewers zeggen
Absolutely terrible company!! Ignore customers when they have delivered broken flooring!! 2 coming up to 3 weeks no phone calls back ignoring emails!! I have a big house which I was planning on buying... Toon meer
Honestly cannot praise this company enough, patiently answered all my questions; samples arrived quickly and unlike many other companies were large samples which made it so much easier to imagine what... Toon meer
The staff (1 person) was very helpful and explained what the difference between artificial grasses, very helpful. Deliver was a little slow but the sales person had warned us. On the day of delivery... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
A fresh-thinking flooring retailer specialising in laminate, engineered wood, solid wood and luxury vinyl flooring. Flooring Revolution is where quality meets intelligent pricing — and where buying floors feels as good as living with them. Premium floors. Fair prices. Every Style, Every Home, Every Budget.
Contactgegevens
Henson Close, DL14 6WA, Bishop Auckland, Verenigd Koninkrijk
- cs@flooringrevolution.co.uk
- www.flooringrevolution.co.uk
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Heeft 34% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent
Easy to order .reasonable prices.loads of choice .also floor calculator very useful. Delivery was good no hassle. Will be definitely buying again.
Great experience with flooring…
Great experience with flooring revolution lovely product delivered on time would definitely recommend
Placed a small order of 4 packs of…
Placed a small order of 4 packs of laminate flooring, approximately 8m2. Over half of the boards had obvious defects, big chips and cracks particularly up the same end (boxes clearly not been handled very well in the warehouse or by the courier). Lost a days pay as couldn't fit the job, asked for a 75% refund on the product but was only offered a 25%. Accepted, have waited over the supposed "3-5 working days" to receive refund but have yet to receive it, although the company claim it was sent out the following day and have "started an investigation" to see whats happened. All in all, a terrible experience from start to finish, and has left me out of pocket in what we all know is already struggling times.
Please do not order from Flooring…
Please do not order from Flooring Revolution. Their customer service keeps making excuses and delaying my refund. It has been a month and I still haven’t received a single penny back.
This is very unprofessional. I strongly recommend checking their review history—there are many one-star reviews, which reflect my experience as well.

Antwoord van Flooring Revolution
Fantastic company
Found this company on internet firstly bit cautious as we all are but rest assured this are the best flooring company I have used
What makes them stand out is range of engineered wood , price very competitive and quality of product out of 20 packs not one defect in any board I would recommend this company to anyone and hopefully use them again in the future
The flooring is beautiful!!
The flooring is beautiful! Can't wait to get it fitted. The delivery guy was amazing and so polite. Even though it was a horrible rainy day. Decided to order more for another room.
Thank you all so much.
I ordered some laminate flooring
I ordered some laminate flooring for my spare bedroom excellent customer service, quick delivery and great price more could you ask for.
Absolutely perfect from ordering in…
Absolutely perfect from ordering in store to delivery.
Delivery Driver is a credit to your company.
Great quality flooring
Great quality flooring, will definitely be using this company again!
Lovely carpet 10/10
Lovely carpet. The man who delivered was kind, helped us take the carpet upstairs ☺️ 10/10 would recommend!!!
Absolutely love my new flooring…I…
Absolutely love my new flooring…I brought it for my living room and I loved it that much ordered more to do the whole downstairs with it 😍 delivery was great aswell 😊
Good input no pushy selling
I wanted laminate for a conservatory south facing. A lot of effort went into recommending the type needed. Good price and good service.
I would recommend. Taking into account the quality they are cheaper than big DIY establishments.
Fantastic service
Fantastic service , delivery fast and the laminate flooring was great would definitely recommend.
Great customer service !
After ordering our chosen floor, we were contacted by email giving us a delivery date, as it was going to take a bit longer than we’d hoped we asked to change the order and a really helpful lady called us to confirm the change and as it was in stock she dispatched it immediately, we were kept informed with emails about our order and delivery to the point it arrived at our door. Couldn’t ask for anymore .
Great communication throughout.
Great communication throughout.
Great price and excellent quality on 12mm Kronospan flooring
Thank you
Sample was great
Ordered a sample, quality was great colour was lovely. I will be ordering my floor when I’m ready.
Fabulous from start to finish
Fabulous from start to finish. Great quality and price. Highly recommend
Damaged items supplied and very poor…
UPDATE: ‘Mellisa has replied with the standard copy & paste reply. It was Melissa that dealt with my case, so lack of details is laughable. Just like their Customer Service….
Despite reporting damaged flooring packs, I was still charged return and restocking fees. I was also given incorrect information about return arrangements, which later changed and caused further inconvenience.
The only resolution offered was a 10% refund (£1.80) on the damaged pack, with repeated references to “policy” rather than a fair outcome. Very disappointing experience and not a company I would recommend.

Antwoord van Flooring Revolution
Outrageous dealings with this company.
Outrageous dealings with this company.
Didn't put my order through to warehouse when ordered 15th December
Warehouse didn't load my order onto the van
Called me a liar and said they couldn't find my address not that they didn't load my order
Struggling to get my money back on about day 20 of trying. It's 26th January - no product then no refund being issued as yet - disgrace

Antwoord van Flooring Revolution
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