I ordered a bouquet and necklace from Floward. The gifts were delivered as requested but the clasp on the necklace doesn't open. I contacted Floward about the defective necklace clasp but Floward cust... Toon meer
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لا انصح التعامل مع شركة فلاورد لم اتلقى تاكيد الطلب عن طريق الايميل. وكذلك لم يتم توصيل الطلب بحجة عدم تزويدهم بالعنوان في جوجل وهذا مخالف ل متطلبات وزارة التجارة حيث الاساس التزويد بالعنوان ال... Toon meer
I received confirmation delivery email, after contacting the recipient, the order was not there, although there was a contact number provided. The order was received more than 24 hours later and I do... Toon meer
Bedrijf heeft geantwoord
There was an internet problem, but on the phone they were v helpful & did their best to sort my order, which we ended up doing on WhatsApp. It was for New Year’s Day, and a lot of the flower deliverie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Send fresh flowers and a variety of gifts online with Floward. Browse through our numerous products and get same-day flowers delivery
Contactgegevens
Jeddah, 00966, Jeddah, Saudi-Arabië
- 00966555056783
- firas.salem@floward.com
- www.floward.com
2,4
Slecht
777 reviews
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Great service and beautiful flowers
Great service and beautiful flowers - will definitely use again!
30 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Amazing service
Super fast service and when called about a mistake I made- they fixed quickly via phone. Gorgeous flowers too. Thank you
29 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Very bad
That delivery man did not contact the recipient and they did not call them and did not deliver the flowers on time this is very shameful.
27 december 2021
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Swift delivery on a bank holiday at…
Swift delivery on a bank holiday at exactly the time we wanted. Beautifully fresh roses with gorgeous packaging.
27 december 2021
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Our anniversary
I am in Saudi and my wife was in the UK, they promised to deliver early during the day, bearing in mind I ordered same-day delivery.
They went earlier than expected, they waited almost 15 minutes trying to get my wife to open the door, they even called me all the way to Saudi TWICE asking me to let them open the door, it was unbelievably professional and helpful, any other company would've dropped the flowers at the door or to the order back. they went the extra mile to make sure they deliver the flowers on time.
I highly appreciate your professionalism and great customer satisfaction skills and service.
i will definitely order and refer you again.
27 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
very beautiful perfect
26 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Beautifully designed fresh flowers and…
Beautifully designed fresh flowers and lovely team. Strongly recommended. A***
25 december 2021
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Delivered Promptly
Delivered Promptly, did exactly what they say they would and it was great.
25 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Great quality and really liked the…
Great quality and really liked the presentation of the item!
24 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Great service!
24 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
I ordered a beautiful bouquet of…
I ordered a beautiful bouquet of flowers for my sister who had just been in hospital. What an amazing company. Thank-you so much. Brilliant delivery updates and very quick. Merry Christmas. Kind regards Caroline x.
24 december 2021
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
I'd like to thank you for your kindness…
I'd like to thank you for your kindness and trust fulness.. you are the best floward.. Keep it on 🌹🌹
23 december 2021
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
It came on time and they are beutiful
21 december 2021
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Antwoord van Training and Quality Manager
Thank you for your kind review on Trustpilot 🌹
We will share your feedback with the team!
Kind regards,
Floward UK
Awful delivery service
They completely ruined my surprise and messed up with the delivery. I ran downstairs as soon as I got the message and no one was there. Then I call them to let them know if they could come back but after 5 mins I received a call saying that they cannot do so and that the driver waited 10 mins outside my door which is not true!! they also lied about saying that the driver called when nobody did.
19 december 2021
Review zonder uitnodiging
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
Great design but not so fresh flowers
The flower arrangement was so unbelievably beautiful but some flowers weren't very fresh, some were losing petals upon arrival, some roses had withered the next day.
Given the fairly high cost of the bouquet, I expected a higher freshness than the flowers received.
16 december 2021
Antwoord van Training and Quality Manager
Thank you for your review on Trustpilot 🌹
Every feedback is important to us, and we are always trying to improve our service.
Feel free to contact our Customer Satisfaction Team at 020 8068 4680 or support.uk@floward.com for additional support at any time.
We will share your feedback with the team and will definitely look into the issues.
Kind regards,
Floward UK
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