Fraser Hart Reviews 

Taylor at the Glasgow Arcade branch was so helpful and very patient with my indecisiveness. He contacted me when he said he would. Excellent customer service from Taylor

As always a pleasure to shop there,
They really know their stuff and are very easy to engage with and make it a real pleasure to go in there.

Tj was brilliant from start to finish with my questions .

Alongside helped with mo sorting out deals etc.

Good members of staff

The staff at the Bluewater store are so helpful and knowledgable. I have recently purchased a couple of pieces of jewellery as well as had a bracelet repaired. Definitely my go to jewellery store.

We returned to buy our wedding rings after having an incredible experience with Susan for my engagement ring. We were invited to the wedding fayre which was a great opportunity to not only look at rings but other local vendors. We were so excited to be seen by Susan again who was fantastic and knew what we wanted. It was fantastic to be seen by the same person who made our first experience so special and to keep the continuity. Susan took time to make sure each of our rings were perfect and what we wanted. Thank you so much Susan - our wedding journey has been so much better for your experience and part of it.

Excellent experience and service today from the Glasgow brand!

What top service from Callum at Fraser Hart, Meadowhall - he’s a credit to your organisation. Purchased a Longines Hydroconquest Limited Edition 2026 Commonwealth Games, had to wait for stock to arrive at the Store. Callum kept me informed throughout the waiting period and rang when the timepiece arrived. His customer service was excellent, so much so, that my Wife also purchased a pair of Diamond Earrings when we went to collect the Longines. First class - highly recommended.

Top quality service with a nice friendly touch.

This will be my London jeweller from now on.

We had such a lovely experience in Plymouth with help from Karen!
She made it so easy to sort our wedding bands on short notice. All staff were lovely and service was amazing.
Thank you so much!

Absolutely fantastic experience great product,Georgia was amazing and professional through out my purchase of a Breitling endurance pro ,which is now on my wrist looking fantastic, this was my second purchase from Fraser Hart and will do again. Thank you Georgia keep up the amazing job you do. MZ

Top service! Had allergy to necklace I bought. So helpful exchanging it. Thank you!

I have used Fraser Hart in the metro centre in Gateshead for the past few years for my watches and any jewellery I purchase for my wife and daughter. Ian and the team always give a 5* service and I wouldn’t go anywhere else. From start to finish Ian and the team are attentive and really makes you feel like a valued customer. I can’t recommend this store or this team enough

Great experience at Fraser Hart buying my partners engagement ring. Was well looked after and went above and beyond to ensure i got the perfect ring. Will be back again soon for the wedding rings. Thanks again

Very pleased with the polite customer service and response in following up my enquiry for a recent purchase.
I was kept informed of my order which arrived very promptly.
The shop and display is very professional with welcoming staff.

I was served by Karen, was really helpful and answered any questions to help with my purchase.

Went into our Meadowhall branch today and Callum who looked after us was really great would definitely recommend this store & Callum , Thanks S&J

Ron was super helpful in sorting my problem nice and quickly. Great service, would use again!

George came to ask if I needed any help when I was looking in shop window. He was very helpful and knowledgable bout the watch I bought .Thanks again

Fraser Hart in Plymouth is the first place I go when I want something special. Susan is very helpful and goes above and beyond to meet my specific requirements, (and I have many) The jewelry quality is excellent. I've never been disappointed with the service or quality. Thank you Susan for your patience.