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Free Spirit Travel Insurance Reviews 

4.261
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Process for getting a quote nice and straightforward. Reasonable premium. It was easy to get through to a 'real' person on the phone for additional queries. That member of staff was clear and help... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The company was recommended by my insurance brokers, who gave me a contact number. When I phoned I got a prompt response from a REAL person (!) called Katie, who was very efficient and knowledgeable.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Toon meer

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. Verzekeraar
  3. Verzekeringsmaatschappij

Geschreven door het bedrijf

Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.

Free Spirit Travel Insurance - gives you the freedom to travel

Geschreven door het bedrijf

Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
This means it provides one of the highest quality offerings on the market
MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
NO AGE LIMIT
Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
PEACE OF MIND INCLUDED
Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
COVER FOR THE WHOLE TRAVELLING PARTY
We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
SPORTS AND ACTIVITIES
You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
UK CUSTOMER SERVICES
Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
CRUISE SPECIFIC COVER
We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(4.261)

187 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Emily was a helpful and talked me…

Emily was a helpful and talked me through the questions.

12 augustus 2026
Logo Free Spirit Travel Insurance

Antwoord van Free Spirit Travel Insurance

Good afternoon,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.

We will make sure we pass this message along to Emily so that she gets the praise she deserves.

Kind regards,
The Free Spirit Team

Beoordeeld met 5 van de 5 sterren

I spoke to Sam who made the whole…

I spoke to Sam who made the whole process very easy. Thank you

11 augustus 2026
Logo Free Spirit Travel Insurance

Antwoord van Free Spirit Travel Insurance

Good afternoon,

Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.

We will make sure we pass this message along to Sam so that he gets the praise he deserves.

Kind regards,
The Free Spirit Team

Beoordeeld met 4 van de 5 sterren

Excellent service from the staff I…

Excellent service from the staff I spoke to to arrange my cover. Dropped a star due to the length of time it took to answer my calls.

5 augustus 2026
Logo Free Spirit Travel Insurance

Antwoord van Free Spirit Travel Insurance

Good afternoon,

Thank you for taking the time to leave us a review and we're glad you had a good experience with our team. We sincerely apologise you had to wait to get through to us, we are always looking for ways to improve and will take this feedback on board. If you require anything else from us please don't hesitate to get in touch.

Kind regards,
The Free Spirit team

Beoordeeld met 5 van de 5 sterren

Last minute holiday booking.

It was a last minute decision to go on holiday and with my condition (prostate) ongoing I need a company that ticked all the boxes and made the choice to go with 'Free Spirit' who were more than helpful.
Would I use them again?........100% yes

6 juli 2026

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