Fresh Motors Reviews 

378
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Toon meer

Beoordeeld met 5 van de 5 sterren

Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Toon meer

Beoordeeld met 5 van de 5 sterren

I was delighted by the service I received at Fresh. Keiran was really helpful and supportive and the car I bought was great value and in excellent condition.

Beoordeeld met 5 van de 5 sterren

The service I received from Fresh Motors was exemplary - ease of booking with excellent communication both online and by telephone. The job itself was completed very quickly - booked late on Saturday... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. Autoreparatie en -onderhoud

Geschreven door het bedrijf

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

378 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(378)

142 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thanks Fresh Motors.

We found this dealership online and decided to pay a visit and we don't regret it at all. Kieran was very professional and reassured me as I had some doubts and many questions. We went through all the paperwork and I never felt pushed or rushed to buy the car. I am very happy with the car and the customer service provided by Fresh Motors.

4 september 2025
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Sir,

thank you ever so much for your 5* review based on your recent purchase with us on your new Honda Jazz.

We are pleased to hear that the experience that you received and the quality of car that you have taken ownership of has made you confident and we wish you all of the best with ownership of the vehicle.

If there is anything else that we can do to help down the line, please do not hesitate to get back in touch.

Kind regards,

Kieran Alzate

Beoordeeld met 5 van de 5 sterren

Fresh Motors was a great company to deal with

Fresh Motors was a great company to deal with. Kieran was excellent everything was done straight away made the whole experience stress free. When I picked the car up everything was ready no waiting about. Excellent service from Kieran

Thanks Mark

15 september 2025
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Mark,

thank you for your 5* review based on the experience that you received with not only myself, but the whole of the Fresh team and to hear that we exceeded expectations is always what we plan to do.

We wish you all of the best with your new vehicle and if you ever require any assistance for maintenance or even a new vehicle, please do not hesitate to pop in or give us a call!

Kind regards,

Kieran Alzate

Beoordeeld met 5 van de 5 sterren

Professional from start to finish

From arriving to look at perhaps finding a car. Kieran was very helpful. No pressure put on us. There to answer any questions. Went out of his way to help us decide.
Very professional reception area.

15 september 2025
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Diana & Graham,

thank you so much for your 5* review based on your new purchase of our wonderful Seat Arona. We were pleased to have had the opportunity of dealing with you both and ensuring that everything was smooth and enjoyable.

If we can ever be of any help in the future, please do not hesitate to contact us and we would welcome you back!

Kind regards,

Kieran Alzate

Beoordeeld met 5 van de 5 sterren

Excellent friendly service as always

9 september 2025
Review zonder uitnodiging
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Mark,

thankyou for your 5* review based on your recent experience with us.

If you require any assistance in the future, please do not hesitate to ask and we welcome you back at any point.

Kind regards,

Kieran Alzate

Beoordeeld met 5 van de 5 sterren

RAC warranty claim

Excellent service from David in getting my RAC warranty claim through. It took some doing with challenges on the way but persistence paid off and David managed to get the whole claim paid for (excluding diagnostics). My car spent nearly 4 weeks in total with Fresh but I was kept up to date at all times. No issues with any of the work that was carried out by Fresh motors.

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good sales service from Kieran

Good sales service from Kieran
Thank you
Regards John

26 augustus 2025
Logo Fresh Motors

Antwoord van Fresh Motors

Good afternoon Jennifer and John,

we appreciate your 5* review based on your recent experience with us on the purchase of your new Honda Jazz.

We hope that you are enjoying the car and that is fits all requirements that you had when initially in the market.

If there is anything that we can do to help in the future, please do not hesitate to ask and we would be more than happy to accomodate.

Kind regards,

Kieran

Beoordeeld met 5 van de 5 sterren

When we arrived to look at the toyota…

When we arrived to look at the toyota hilux keiran met us and let us inspect the vehicle and take it a test drive, nothing was too much trouble . We arranged payment and because we lived 4 hrs away they arranged delivery when all the inspections were completed.
On the day of delivery we were called to let us know how far away they were.
We could not ask for anymore,they were all very pleasant.
We are very pleased with our vehicle.Best sales people we have ever dealt with.

28 augustus 2025
Review zonder uitnodiging
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Sandra,

thank you so much for your 5* review based on your recent experience with us on the purchase of your updated Hilux.

We truly hope that this does the both of you extremely well and that you have many miles on the road in enjoyment.

If there is ever anything that we can do, please let us know, no matter what the situation.

Kind regards,

Kieran Alzate
Product Specialist

Beoordeeld met 5 van de 5 sterren

Started to use Fresh Motors 3 years ago…

Started to use Fresh Motors 3 years ago after a breakdown and the car needed repairs…service was so polite and helpful and the repair was completed the next day after Fresh collected car as it was undriveable…

Following that experience we have transferred all our servicing and repairs to Fresh as that polite and helpful experience has continued and in fact it’s like being one of the family when booking any work, friendly welcoming attitude from David, Dave and Grace. They now look after our BMW and Citroen C5 Aircross.

All work is fully priced ahead of being authorised and genuine OEM parts are used for all services and repairs.

If you’re looking for a quality service, we can certainly recommend Fresh Motors

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great selection of cars.

A great selection of cars to view and a lot of attention from the sales staff to make sure we were happy.

26 augustus 2025
Logo Fresh Motors

Antwoord van Fresh Motors

Good morning Andrew,

thank you so much for your 5* review based on your recent experience with us on the purchase of your sons Hyundai Tucson.

We truly hope that this does the both of you extremely well and that you have many miles on the road in enjoyment.

If there is ever anything that we can do, please let us know, no matter what the situation.

Kind regards,

Kieran Alzate
Product Specialist

Beoordeeld met 5 van de 5 sterren

I was in the market for another car

I was in the market for another car, after having to let mine go due to age. I was considering purchasing a newer Fiesta but had heard about wet-belts being a concern. I spoke to David on the phone and he advised me on what to expect and how to maintain one of these vehicles. Really great advice!

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I spoke to Dave to get his advice…

I spoke to Dave to get his advice relating to my vehicle, a Ford Kuga diesel. I had concerns regarding the wet belt.
I had read that people were having issues which was resulting in large repair bills.
He said that Fresh had lots of experience with the issue.
Dave was extremely helpful and very knowledgeable and from our discussion I have changed my
vehicle to avoid the wet belt issue.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Knowledgable and polite staff

Called regarding a vehicle I own and spoke to David. He was very professional and very knowledgeable, giving me information on services available, including wet-belt services, which I didn’t know about. He made it easy to understand what is required and how I go about booking when it is due.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with fresh motors

Great experience with fresh motors. Spoke with David about the wet belt needing changing on my Honda civic he was really helpful and informative of when it will be due. Great advice given and really easy process. Highly recommend

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding customer service as always

Wow what a fresh outlook to customer service. Can not believe the level of service and the extra mile these lady's & gentlemen will go to make sure the experience is A1. Big thank you to Grace who kindly ordered some trim parts from VW for my car and David & Dave on the front desk with keeping me up to speed every step of the appointment. Well worth the 10 mile trip to get to them for the service you receive. I will not be going anywhere else from now on. Thank you Fresh Motors

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service from David N, Kieran & Dale. I would not hesitate in recommending Fresh Motors to anyone

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was the first time taking my car…

This was the first time taking my car to Fresh motors to get the Wet Belt done. Very helpful and friendly staff. They gave my husband a quote and the end bill was very close to it.
When I picked my car up the receipt was explained to me in full which I thought was very helpful. Thank you Dave and David

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Adam was fantastic

Adam was fantastic, made the whole process effortless. Great customer service, felt really well looked after. Also the extra checks that are completed are reasuring and the valet before collection is a real bonus.

26 juli 2025
Review zonder uitnodiging
Logo Fresh Motors

Antwoord van Fresh Motors

Thank you very much for your review, enjoy your new car!

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