Frooition has excellent customer service! Their team is prompt, professional, and helpful, regardless of your level of technical knowledge. They take the time to answer questions and help you find sol... Toon meer
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Lees wat reviewers zeggen
Our designated web designer Andy Evans has been brilliant throughout the entire project - keeping us fully informed at each step - certainly made the whole process easy! Thank you! :o) As a new... Toon meer
These guys designed our eBay template. Once we were financially committed we were left high n dry! The template didn't easily function with our existing data. The effort taken to deal with th... Toon meer
With my limited computer experience, Frooition has shown great patience and been very helpful in answering questions. They have taken the time to walk me through the setup process. Highly recommend Fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Custom eBay design service for shop/store and eBay listings by Frooition.
Contactgegevens
Unit E, Silverend Business Park, DY53TZ, Dudley, Verenigd Koninkrijk
- 01384480810
- info@froo.com
- www.frooition.com
4,0
Goed
145 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Be careful. Take your money then expect more.
After reading mixed reviews I decided to go for frooition as they where the only company who were apparently certified by eBay as a design company. We opted for the eBay design and BigCommerce website design.
After several emails with their sales team I showed them a store I'd like to replicate my design on and I was told "no problem" and that they could do that with ease at the price agreed.
When it came down to it, it took over 3 weeks for a preview of a very mediocre design. Nothing like what I asked for. When I questioned this and repeated my desire to get a store like the one I'd showed them they told me this came under "custom extras" and tried to charge me in excess of £500 for these so called "special features"
There website is very misleading with multiple options (packages) so be careful you know what you're getting.
There are many cheaper options out there, I would suggest looking elsewhere.
18 mei 2012
Review zonder uitnodiging
Super pleased! Awesome design!
Our designated web designer Andy Evans has been brilliant throughout the entire project - keeping us fully informed at each step - certainly made the whole process easy! Thank you! :o)
As a new start up business price is crucial for us and following my Frooition experience I'm very confident to recommend them to everyone! Definitely worthy of their title!
I'm super happy with our new design and excited to see our new sales!
2 mei 2012
Review zonder uitnodiging
Terrible Service! Over Promise and Under Deliver! Buyer Beware!
We utilized Frootion for our EBAY design template and intended to use them for our Channel Advisor Store. Note, the intended to. The problems/issues are too many to list. Some included promises about their design capabilities and others about contractual details. When we requested help and support it was not there. . . told to contact online support. There templates are just that templates. We were told we could customize everything until it came time to doing it. Then we could do it this way or that way and that was it. There is no customization. They do good graphic work but that is it. Beware!
4 januari 2012
Review zonder uitnodiging
Extremely poor customer service!
Been with Frooition for about 2 years now. Back then they were good. You could talk to the designer via email, customer service via email etc etc.
NOW when you have a problem its virtually impossible to get anything sorted out. The prices are getting ridiculous for what they do.
The design is ok (template based with limited personalisation) and delivery of the show/website was fairly prompt.
However the recent changes to customer service in my opinion are the start of the demise of Frooition unless they get their act together.
In todays world of IT companies fighting for your business customers need FULL AND FAST support for website problems, ITS THEIR LIVING Frootion!! Take note of that!!! No website working....no income!!
For now i'd totally recommend you go elsewhere and AVOID Frooition at all costs until they make customers a priority and not trying to make as much money as possible
9 juli 2010
Review zonder uitnodiging
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