Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add. Great communication from ordering ro delivery... Toon meer
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Lees wat reviewers zeggen
Treated exceptionally well by your staff especially Amanda who was so helpful and pleasant, nothing was too much trouble. Deiivery was really good and on time. So pleased with the sofas and dining ch... Toon meer
From start to finish - outstanding Delivery people., professional, polite and streets ahead of other furniture company delivery folk. Customer service post delivery because I foolishly attached a... Toon meer
Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen. Really clear step by step instruc... Toon meer
Bedrijfsgegevens
Over Furniture & Choice
Geschreven door het bedrijf
We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.
Keep on living with Furniture And Choice.
Browse our range of living and dining furniture at www.furniturechoice.co.uk
Furniture And Choice
Geschreven door het bedrijf
- How did we do? Good or bad - we'd love to know.
- Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.
Contactgegevens
Unit 112 Flush Mills, Westgate, WF16 0EN, Heckmondwike, Verenigd Koninkrijk
- 0333 015 0000
- info@furniturechoice.co.uk
- www.furniturechoice.co.uk
4,7
Uitstekend
30K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Not happy with the service
Not happy with the service, was mislead on the delivery day, begged to work from home and you failed to turn up. Sofas are ok, met the expectations, did not exceed, fairly small in size I must say.
14 augustus 2026
Antwoord van Furniture & Choice
Dear Adeel
Many thanks for your Trustpilot feedback.
I am very sorry to hear you did not receive your delivery on your nominated day, we were not made aware by you or our third party carrier that the delivery had failed. It would seem there was a vehicle breakdown.
We have issued a refund for the cost of the delivery, and I can only sincerely apologise for the inconvenience caused.
Kind regards
Gill Phillips
Customer Service Manager
Overdue refurbishment
Not yet finished redecorating the living room so for the time being the dining table and chairs have not yet been assembled. The 4star is warranted on the basis of my experience to-date. Excellent selection, competitive pricing structure, timely and professional delivery.
Ask me again at the end of the month when I trust an upgrade to 5 star will have been warranted.
13 augustus 2026
Antwoord van Furniture & Choice
Dear PrincessBizzy
Many thanks for leaving us a Trustpilot review.
I am so very sorry to hear you are not satisfied, you have not stated, but I assume this was due to the failed delivery. Having reviewed your order details I can see the driver ran out of legal driving hours but that the delivery took place a few days later.
This is certainly not the usual level of service we provide and I totally appreciate that this is a huge inconvenience and can only sincerely apologise for this.
Kind regards
Gill Phillips
Customer Service Manager
We had an excellent experience with…
We had an excellent experience with Furniture & Choice. We were really pleased with the furniture. The delivery happened on time, The driver & mate were friendly & professional.
Apologies for only sending one star. Now edited to the 5 stars which is well deserved.
20 augustus 2026
The driver kept us updated on our time…
The driver kept us updated on our time line. They where very good unpacked for us.We are over the moon with our sofas thank you.
20 augustus 2026
Over the moon
Honestly I was very apprehensive about buying on line, but credit due to Furniture & Choice they made buying my new chairs so easy ! I ordered them got confirmation within a day , I chose the delivery date which made life easier.
The boxes arrived with full assembly instructions which we followed and these chairs I chose are amazing for the money ! I am over the moon with the quality so pleased with them.
If I need anything else I would not hesitate to buy from this company again. Thank you .
20 augustus 2026
Great value and quality.
Great value,ideal size for our requirements great quality and a good price,order delivered on time.
Highly recommended.
20 augustus 2026
Great service
Ordered. The Suite I wanted lovely colour and comfortable so pleased ,quick and easy and great delivery time,
14 augustus 2026
From order to delivery this has been an…
From order to delivery this has been an easy, no fuss transaction. I was able to choose my delivery date and the 2 guys who delivered today couldn’t have been nicer or more helpful. I would definitely recommend to family and friends. Thank you
20 augustus 2026
Review zonder uitnodiging
Very good furniture and the delivery…
Very good furniture and the delivery was first class
12 augustus 2026
Kitchen/ diner chairs…
Ordered 4 chairs suitable for kitchen/ diner. Products arrived on time, colour as requested and easy to assemble. Very good quality, substantial chairs.
18 augustus 2026
Excellent service and item as wonted…
Excellent service and item as wonted all the items were carefully wrapped to avoid damage etc
18 augustus 2026
A lovely selection of furniture!
A lovely selection of furniture and great that you can choose the table & chairs separately. And rather easy to put together and great quality plus it looks fantastic. Thank you.
15 augustus 2026
Review zonder uitnodiging
Sofas are really nice
Sofas are really nice , had to get help to put them together , delivery was not good waited all day so rang company up and said had an issue so couldn’t deliver that day , so wasted a full day and paid £30 for it
17 augustus 2026
Antwoord van Furniture & Choice
Dear Patricia
Many thanks for leaving us Trustpilot feedback.
I am very sorry indeed you did not get your delivery on your nominated day. We use a third party courier and this isnt the service they usually provide, but occasionally delays can occur which are outside of their control.
Having reviewed your order details, I can see that we have already refunded your delivery charge by way of an apology and I apologise once again for the inconvenience caused.
Kind regards
Gill Phillips
Customer Service Manager
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