Furniture Village - Poole Reviews 

I tend to take my time deciding in supermarkets, thanks to DON. He understood precisely what I wanted and offered clear options. I am confident that the rest of the process will be just as smooth. I am absolutely delighted with the service and the products look excellent.

Our salesman Michael Caplin he was great.
Very helpful and and our questions.
Don't have the tea out of the machine it was awful.

Adam served us at the Poole store. He was excellent at his job. Right from the start he was very helpful with all questions we had. At no point was he pushy to sell. This level of service from Adam continued right through to the delivery of the sofas.

We came in to buy a bed and was looking at some and a staff member came over to help us. He was very knowledgeable and very friendly and helpful. Thank you

I am delighted with my table and chairs. Very good customer service from Michael when buying the table and chairs. He wasn’t pushy and spent a long time advising and helping me select the right furniture and nothing was too much trouble.

The delivery drivers Ali and Ricky were also very good and very pleasant and polite. They were also very careful and respectful in my home and wore shoe protectors without being asked.

All round an excellent service from Furniture village and I would definitely buy from them again

We were shown various options and colours. Made our choice and bought two chairs. Salesperson was helpful and friendly.

The salesman was very professional answered all of a questions and we decided between ourselves to purchase

Great guys, very polite and friendly, came right on time, transition completed professionally, set up exactly how we wanted,

Rob and Joe we very friendly and professional. Delivered to the bedroom of choice. 10/10 thank you!

This was just placing an order but so far he service and experience is all one could wish for. I had researched online and selected what I thought would be most suitable. The sales consultant, Andy, was knowledgeable and helpful, and said they had not got this on display but suggested an alternative which proved even better for me. It took only a short time to select a fabric and discuss delivery and complete the paperwork. The price quoted was excellent value and the transaction completed to my entire satisfaction.

Very helpful
Member of staff. Very informative
Without being overwhelming.
Helped us to choose our lovely sofa
That was just right for us.
Would recomend

Andy was very helpful and not pushy the right kind of sales person. We purchased 3 sofas and a dining table and chairs. A very genuine guy, highly recommend.

Thank you Michael for all your help and the price for our dining set

Andy made our visit smooth, efficient and enjoyable

Great service and help getting the right sofa at a great price.

From the start to the finish this company has been great.the sales team the delivery men all were great to work with well done.

Brilliant service Ali & Ricky
super tidy .

Well laid out store with good ranges of furniture and a comfortable environment. Staff were welcoming and friendly.

Member of staff, Gary, was particularly good and knowledgeable. Purchasing our new chair was a pleasurable experience.

Rob and Joe were polite and friendly and delivered my sofa on time and with care. Many thanks

Very approachable and kind while we visited. Explained clearly what we need to know. He came to us and explained and calculated the price what we needed.