The Garden Furniture Centre Ltd Reviews 

We bought the garden day bed in midnight and it is THE BEST day bed that we can imagine!
Unbelievable, rotates 360 degrees, strong. Attractive and incredible quality.
The service has been excellent, we had it delivered within a week and Manny and Zac were fantastic when they brought it. Set up straight forward, polite, knew exactly what they were doing and everything was in perfect nee condition. Thank you very much we are really pleased with it.

Zak and Manny who delivered everything were fantastic. I wish all delivery teams were as good as them. The quality of all the furniture was fantastic and very happy with everything.

Can someone please contact me to inform when I am due to receive my refund? I sent a first email to cancel the order but the order was still attempted delivery which I refused with the driver over a week ago. It saddens me to write a negative review but I have to warn other people of such poor service. My order number is GFC2617 and I’ve sent two emails and a web enquiry but still no reply to anything. Please just help resolve this and redeem yourself as a reputable company that people want to do business with. I just want someone to make contact with and process the refund. Is this really too much of an ask?

Edit - 29th May - Further email sent this morning. Please note you’ve had my money in account since May 16th. Reply received today informing refund has been processed as of today. Will take 7-14 days to be processed.

Edit - 8th June - Thank you for responding to my review. I can confirm that following my emails of 19th May, 26th May, 28th May email and Trustpilot review left and email on 29th May I received a reply on 29th May, which I was grateful for. (See above).

8th June- Still awaiting on my refund but as stated above it takes 7-14 days to be processed and today is only day 10. Thank you.

We are absolutely thrilled with the new cover for my parent’s parasol. It fits beautifully and is fabulous quality.
It has completely transformed their patio area all ready for the summer. It was a hard find to get one that was the right size and of an excellent standard. So many other companies offer ones that are a thin fabric whereas The Garden Furniture Centre really gave a superior product. So once again, thank you and your team for providing a top service.

I ordered the beautiful table and chairs, It’s wow factor I must say,

Everyone, delivery drivers didn’t catch one of the name, the another was named Manny,

Sales and customer service advisor, Natalie, and another lady I spoke to also didn’t catch her name,

Anyway super helpful, knowledgeable about the product and just a super place to purchase, I will be back to shop here most definitely.

Thank you all from the bottom of my heart, for the most delightful service and overall my beautiful table and chairs.

The teak garden table I ordered took a while to arrive but it was worth waiting for and I’m very pleased with the quality. Also bought Golden Care Teak colour protector which I’ve used. It’s easy to apply and looks good.

We bought a sofa about 7years ago from this company and it has been absolutely great and looks as good as new .
Last week we purchased a four seater and two x two seater Fiji rattan sofas . These were delivered today are fantastic quality . The metal frames are powder coated , the bolts used are stainless steel , the bottom corners of the frame have teak feet . The rattan looks to be very strong and high quality . These aren’t cheap , but I’m sure they will last a long time .
The cushions are very comfortable and have mesh panels on the underside for drainage to prevent water from accumulating .
Delivery was prompt - the driver called in advance and arrived on time . The sofas were unpacked carefully and all the packing taken away . First class service .
It has been a pleasure dealing with this company .

The table I ordered is absolutely beautiful, but the delivery process was extremely disappointing and has put me off ordering from this company again.

I had recently undergone abdominal surgery and was unable to lift anything heavy, so delivery arrangements were very important to me.

After a delay caused by a courier breakdown (which was communicated), I was told the item would be delivered the following day via a different courier. At no point during the ordering process—or when the courier was rearranged—was it mentioned that the item would be kerbside delivery only.

The website ordering information also states nothing about kerbside delivery. I only found out on the day of delivery, via a message from the courier, that the item would be left at the roadside. Had I been made aware earlier, I would have refused kerbside delivery in advance, knowing I couldn’t manage a large, heavy item on a pallet by myself.

As a result, I had to urgently find help and burden others with unpacking and moving the table into the house. All of this could have been avoided with proper communication.

Product is of very good quality construction. Service from staff and delivery was excellent. Very pleased. Would not hesitate to contact family and friends.

I purchased 2 solar table lamps, both of which were obviously demo models or had been returned. One seems to function perfectly while the other has limited battery life and doesn't default to the last setting as the instructions say that it should. I emailed the Sales & Purchasing Manager for help, and I have not had any response after 2 weeks.
UPDATE: GFC couldn’t find my email, but have promptly offered a solution and apology, which I have accepted. Because they sold me exdisplay products I have taken a star off.

Bought a Havana 3 seater replacement canopy the quality was not upto the price i paid sent photos. I also thought it was not waterproof.So got in contact no mention on there reply about the quality except it doesn't not say it's waterproof

Through donations from people in our Parish, we had enough money to purchase a bench for the cremation area in our churchyard. I found The Garden Furniture Centre Ltd via Google and everything about the purchase was brilliant. The bench was delivered this morning and we are absolutely delighted with its quality and the quality of the whole experience of dealing with The Garden Furniture Centre Ltd. Thank you all.

Stunning tree bench, beautifully made, Really well made and thoroughly waterproof without making the furniture underneath damp. 👍👍👍
The delivery was excellent, and packaged very carefully.

Each product I've bought from this company has been of excellent quality & I'm over the moon with this particular purchase - the Romance Bench which I had engraved & got as a memento of my mom & dad. The service is very good. I have recommended them in the past & will do so again. The only thing I would say is that their on line ordering service was ok but then I got several promotional emails straight away. One of them offering me more discount than I'd just been given on the order I'd just placed. After a phone call to them they gave me the extra discount so I can't complain. They are very helpful but if youre planning on buying I feel it might be better to visit in person if you can. I found their on line service & their personal service somehow don't link up too well together but their products in my opinion are excellent.

Bought a 3m square Roma cantilever replacement canopy. Arrived quickly and was easy to fit. The size was as stated, not like the Chinese one that I had ordered from a different online seller. One very happy customer.

I have just installed our triple bin storage unit and am very impressed.
It was very well wrapped...showed that the company care about their products. They had thought of everything, even gloves to keep the storage unit clean. Instructions were good, easy to install....even for me; a complete novice! Thank you

Zak and Manny fitted our new Gazebo, service was excellent and would highly recommend using this company.

Absolutely delighted with my lovely hammock, quality outstanding, from ordering to delivery excellent service. Drivers Ben and Marius were so helpful and kind and delivery was on time. Thank you will definitely use your company again.

I ordered a wall mounted parasol but I made a mistake and ordered the wrong colour. A quick call and it was all sorted. But I didn't expect the parasol (all 30kg of it) to arrive less than 24 hours later! My wife soon had me installing it and it looks superb and is excellent quality. Fabulous service... a rare thing nowadays

I had an issue with the item I ordered. They very quickly resolved this and the delivery driver who brought the replacement item I have to say was an absolute credit to the company. Kind, patient, and really took care. You don’t see this sort of service very often in this world now!