We applied for a rental flat managed by Gateway Residential while we search for our next property. We dealt directly with Mark Kleister of Gateway who could't have been more helpful. He went the extra... Toon meer
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Lees wat reviewers zeggen
While Chay was checking the fire door he was very straightforward, informative & friendly. Informed us that the door is not up to standard & needs replacing.
Terrible company to deal with and overcharge in my opinion. I was on holiday and came home to two letters, the second demanding an extra charge of £25 plus VAT for late payment. Tried to contact the c... Toon meer
I had a problem this morning and Mark Kleister was really helpful. He contacted the company that I needed to speak to and advised me of the progress of the call and when I should expect to be contacte... Toon meer
Bedrijfsgegevens
Contactgegevens
Gateway House, 10 Coopers Way, SS2 5TE, Southend-on-Sea, Essex, Verenigd Koninkrijk
- 01702 443555
- www.gatewayplc.co.uk
4,2
Goed
2K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 65% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Chay was wonderful
Chay was wonderful, he explained everything perfectly
23 juli 2026
Review zonder uitnodiging
Kane Tomlin
Kane Tomlin
Great job on inspection, he explains all to me really well and I’m very happy about the report he made.
Thank you so much
23 juli 2026
Review zonder uitnodiging
Phoebe has been most helpful with my…
Phoebe has been most helpful with my enquires for which I am very grateful
22 juli 2026
Review zonder uitnodiging
Fantastic experience from start to…
Fantastic experience from start to finish. The communication throughout was excellent, keeping us informed at every stage, and the onboarding process was smooth, professional and incredibly well organised. Everything was explained clearly, making the whole experience straightforward and hassle-free. A great team to work with, and I wouldn't hesitate to recommend Neve to anyone looking for a professional and efficient service.
21 juli 2026
Review zonder uitnodiging
Chay rosson
Chay rosson
Done fire door inspection, very professional polite and helped with explaining everything
22 juli 2026
Review zonder uitnodiging
Kane Tomlin did my fire door inspection…
Kane Tomlin did my fire door inspection today, he was very helpful and explained everything that a door requires to keep us safe in an event of fire.
22 juli 2026
Review zonder uitnodiging
Kane Tomlin was great
Kane Tomlin was great! Explained everything clearly and was super quick! Felt very reassured :)
22 juli 2026
Review zonder uitnodiging
Very thorough inspection
Very thorough inspection, great service very knowledgeable
22 juli 2026
Review zonder uitnodiging
Fire safety inspection
I just wanted to say kane tomlin from the who carried out the fire safety inspection on my door today was excellent. He was friendly, professional, and very helpful throughout the inspection. I really appreciated his positive attitude and the way he explained everything clearly.
22 juli 2026
Review zonder uitnodiging
Had my door inspected today
Had my door inspected today, don’t usually leave reviews but had to give credit where credit is due to chay rossom, was brilliant and very helpful,good to see gateway have good staff 👍
22 juli 2026
Review zonder uitnodiging
Kane Tomlin did our firehazard door check
Kane Tomlin came to our house, he was very thorough with his inspection and was kind enough to take some time to also inform us regarding all the precautions we should be taking.
22 juli 2026
Review zonder uitnodiging
Kane Tomlin came to look at our fire…
Kane Tomlin came to look at our fire door, was really helpful and professional. Gave us some great advice. Would really recommend Kane!
22 juli 2026
Review zonder uitnodiging
Inadaquate
Would leave 0 stars if I could. Spoke to an employee about an issue she asked me to email information across. No one got back to me even though it was urgent. Not impressed.
23 juli 2026
Review zonder uitnodiging
Kane Tomlin was helpful and informative…
Kane Tomlin was helpful and informative today.
21 juli 2026
Review zonder uitnodiging
Fire door inspection - thank you Kane
A special thank you to Kane Tomlin who came from Gateway today to do a firedoor inspection - he was friendly, professional, gave a clear explanation of the outcome and action needed, and overall provided an excellent service.
21 juli 2026
Review zonder uitnodiging
Antwoord van Gateway - Everything Property
Good afternoon,
Thank you for taking the time to leave a 5* review! We greatly appreciate it.
Kind regards,
James
Fire door inspection
Kane Tomlin sorted my firedoor inspection. Super easy and quick, knowledgeable and polite!
21 juli 2026
Review zonder uitnodiging
Antwoord van Gateway - Everything Property
Dear T Somaiya,
Thank you for your fantastic review.
It's great to hear Kane made your fire door inspection such a straightforward experience.
Providing a quick, efficient service while remaining knowledgeable and courteous is exactly what we aim for, and we're pleased this was reflected in your visit.
We'll be sure to pass your kind comments on to Kane.
Thank you again for your feedback.
Kind regards,
James
Today I spoke to Saffron
Today I spoke to Saffron. I had a couple of questions. She was polite and very helpful.
She wanted to make sure I had the right answers so said she would send email confirmation of our chat and the outcome. Very reassuring and she did as she said she would.
Thank you Saffron.
21 juli 2026
Review zonder uitnodiging
Antwoord van Gateway - Everything Property
Good afternoon,
Thank you for your wonderful review.
We're delighted to hear Saffron provided such a helpful and reassuring service.
Taking the time to make sure customers have the right information, and following up with confirmation as promised, reflects the high standards we strive for across our Estate Management team.
We'll make sure your kind comments are passed on to Saffron.
Thank you for taking the time to share your experience.
Kind regards,
James
Chay Rosson was professional and…
Chay Rosson was professional and personable whilst doing an efficient but thorough job. Top notch!
21 juli 2026
Review zonder uitnodiging
Antwoord van Gateway - Everything Property
Dear Matthew,
Thank you for your fantastic review.
It's wonderful to hear Chay delivered such a professional and personable service while carrying out a thorough and efficient fire door inspection.
Feedback like yours is always appreciated, and we're delighted he made such a positive impression.
Thank you again for taking the time to leave a review.
Kind regards,
James
Great experience
Kane Tomlin was very helpful and friendly, he carried out the door inspection very thoroughly and answered any questions I had
21 juli 2026
Review zonder uitnodiging
Antwoord van Gateway - Everything Property
Dear Cieran,
Thank you for your wonderful review.
It's great to hear Kane provided such a friendly and helpful service during your fire door inspection.
Carrying out thorough inspections while taking the time to answer residents' questions is an important part of what we do, so we're delighted this was reflected in your experience.
We'll make sure your kind comments are passed on to Kane.
Kind regards,
James
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