I love this Company , ordering some diamond studs for my Grandaughters Graduation the butterfly back on one was broken. Called Customer Services they have sent me by Special Delivery some new earri... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Been a customer for decades. At first I was a reluctant as I thought this was too good to be true. I made a small purchase unitially and have never looked back. I have purchased lovely pieces which al... Toon meer
Bedrijf heeft geantwoord
Dealing with Gemporia is easy and stress free. The item I bought unfortunately was not for me as it was represented in the video online as much clearer diamonds and this little ring simply couldn’t sh... Toon meer
Bedrijf heeft geantwoord
just bought a little silver chain with blue amber bead at end the chain is lovely, customer care described it as box but i would say more like snake anyway, did notice the amber is described... Toon meer
Bedrijfsgegevens
Over GEMPORIA
Geschreven door het bedrijf
About Us
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Contactgegevens
Verenigd Koninkrijk
- www.gemporia.com
4,6
Uitstekend
20K reviews
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Antwoord van GEMPORIA
Hi Mandy,
Thank you for your review.
We’re pleased to hear that you appreciated being kept informed with tracking updates throughout your order. We really appreciate your feedback and support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Such a variety
Such a variety. I worried about the size as I have big wrists, but they fit fine.
17 augustus 2026
Antwoord van GEMPORIA
Hi Janet,
Thank you for your review.
We’re so pleased to hear that you’re enjoying the variety of jewellery we offer and that you were able to find pieces that fit comfortably. We understand how important sizing can be, so it’s fantastic to know that your bracelets fit perfectly.
We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Quick delivery and quick refunds
13 augustus 2026
Antwoord van GEMPORIA
Hi Hazel,
Thank you for your review.
We’re so pleased to hear that you’ve been happy with our quick delivery and prompt refunds. We really appreciate your kind feedback and support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Just to let you know
Just to let you know, I had 47 emails from you yesterday, on both my accounts, and now I am making an official complaint for malicious communications, because this amount of communications is not normal, I am 100% making a complaint for harassment, too!
Coz i unsubscribed weeks ago...you're taking the Micky! Don't offer us unsubscribed if you dont have the ethics to stick to it. Your company has no morals.
20 augustus 2026
Review zonder uitnodiging
Antwoord van GEMPORIA
Hi Beverley,
Thank you for your review.
We’re very sorry to hear that you received such a high number of emails from us after unsubscribing. This doesn’t sound like the experience we would expect, and we would like to look into this further for you.
Could you please get in touch with our customer service team on help@gemporia.com and, if possible, provide screenshots of the emails you received? This will help our team investigate what may have happened and ensure your concerns are properly addressed.
We’re sorry for the frustration caused and look forward to hearing from you.
Kind regards,
Gemporia
I boughta crouching bracelet. It broke in the middle
I bought
A cabochon sapphire bracelet unfortunately it fell apart in the middle and a stone fell put. Yes you agreed to replace it. But I am bed bound. I ca not get Nylne to return it
..its to difficult so I ordered and paid for another one. So I hope this lne lasts
20 augustus 2026
Antwoord van GEMPORIA
Hi Frances,
Thank you for your review.
We’re very sorry to hear that your cabochon sapphire bracelet came apart and that a stone fell out. We understand how disappointing this must have been, particularly as you’ve had difficulty returning the original item.
We’re pleased that we were able to offer a replacement, and we’re sorry that returning it has been difficult for you. We hope the new bracelet arrives safely and that you’re delighted with its quality and durability.
Your feedback is important to us, and we’ll certainly share your comments with our team. If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Ordering delivery price is very…
Ordering delivery price is very reasonable quality excelent
19 augustus 2026
Antwoord van GEMPORIA
Hi Antonietta,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of our jewellery, as well as our reasonable delivery charges and easy ordering process. We really appreciate your kind feedback and support.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Always A good service provided by…
Always A good service provided by Gemporia, I just love shopping with them as it is very easy, hassle free to shop online with them. It is also safe to do so, never any issues with transactions which gives me great piece of mind.
19 augustus 2026
Antwoord van GEMPORIA
Hi Rhian,
Thank you for your review.
We’re so pleased to hear that you consistently receive great service from us and that you find shopping online with us easy, hassle-free and secure. It’s wonderful to know that you feel confident shopping with us and that you’ve never experienced any issues with your transactions.
We really appreciate your continued support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you found the ordering process easy and that you were happy with the price and delivery.
We really appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Gemporia staff
Gemporia staff, presenters and customer service reps are all really helpful. I am terrible at buying things then changing my mind but Gemporia never make you feel bad.
12 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with the level of customer service our team have provided, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Great quality and very competitive…
Great quality and very competitive price. Excellent service from the professional and pleasant customer service team. Would not hesitate to recommend to family and friends.
18 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases and the level of customer service our team have provided.
We do hope that you continue to enjoy shopping with us in the future and look forward to hearing from you again soon.
Kind regards,
Gemporia.
Great jewellery for a low price
Great jewellery for a low price. Also love the visage range, lovely face creams especially the moisturiser leaves my skin feeling so soft
11 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your lovely review.
We are really pleased to hear how happy you are with your jewellery and Visage purchases, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Beautiful Tanzanite stud earrings
Beautiful Tanzanite stud earrings, more AAA than the stated AA. Very happy with the price, really good value and I've had many compliments. Thank you Gemporia!
17 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your Tanzanite earring purchase, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Customer service here is absolutely…
Customer service here is absolutely first class however my my recent purchase of 2 pink diamond rings was abysmal.
12 augustus 2026
Antwoord van GEMPORIA
Hi Kay,
Thank you for your review.
We’re pleased to hear that you’ve found our customer service team to be first class, although we’re very sorry to hear that your recent purchase was so disappointing. We always strive to provide jewellery of the highest quality and are sorry that these rings didn’t meet your expectations.
Please remember that you’re welcome to return unwanted items within 30 days for a full refund.
We appreciate your continued support and hope we can restore your confidence in our products. If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
The only place to go!
Gemporia is the only place to go for jewellery (and more!). Rare gems at great prices, entertaining presenters and fantastic service.
10 augustus 2026
Antwoord van GEMPORIA
Hi Robert,
Thank you for your review.
We’re so pleased to hear that you consider us your go-to place for jewellery and that you’re happy with our selection of rare gemstones, great prices and fantastic service. It’s also wonderful to hear that you enjoy watching our presenters!
We really appreciate your kind words and continued support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
It is the most stunning gem stones I've…
It is the most stunning gem stones I've seen, the clarity and cut and designs are beautiful and of high quality. I have so many in my new Gemporia collection now and i love this company.
16 augustus 2026
Antwoord van GEMPORIA
Hi Angelica,
Thank you for your review.
We’re so pleased to hear that you’re loving the quality, clarity and beautiful designs of our gemstones. It’s wonderful to know that your collection is growing and that you’re so happy with your purchases.
We really appreciate your kind words and continued support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Disappointed with item
Received my necklace( mermaids tail in flame Amber )very disappointed as no shine to it and seemed to have a residue on the front which made it look dull the back of pendant was shiny like Amber should be I called customer service and they said to return and they will check it and send a replacement if faulty,I had to pay to return item at a cost of almost £10 as had to insure it with it costing £99 ,I expecting to get my postage refunded
17 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We’re sorry to hear that your necklace arrived looking dull and with residue on the front. We understand how disappointing this must have been.
We’re pleased to see that you’ve contacted our customer service team and returned the item so it can be inspected. Once received, our team will assess the necklace and, if a fault is confirmed, arrange a replacement where possible. Regarding the return postage, please be assured that this will be reviewed as part of the returns process.
We’re sorry for the inconvenience caused and appreciate you taking the time to share your feedback. If there’s anything further we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Love gemporia..
Love gemporia for several reasons prices and quality of products services.. any problems just get in touch delivers on time too.. ?
8 augustus 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases, and the level of service our team have provided.
We do hope that you continue to enjoy shopping with us in the future, and we look forward to hearing from you again soon.
Kind regards,
Gemporia.
Antwoord van GEMPORIA
Hi,
Thank you for your lovely review.
We are really pleased to hear how happy you are with the level of customer service our team have provided, and we do hope that you continue to enjoy shopping with us in the future.
We look forward to hearing from you again soon.
Kind regards,
Gemporia.
Always really good delivery and fast
Always really good delivery and fast. Great selection of products.
14 juli 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We are really pleased to hear how happy you are with your purchases, and the level of service our team have provided.
We do hope that you continue to enjoy shopping with us in the future, and we look forward to hearing from you again soon.
Kind regards,
Gemporia.
Very pleased with my purchase
Very pleased with my purchase. It is good quality and was a good deal. I also received a fabulous free gift!
Delivery time was good too.
13 augustus 2026
Antwoord van GEMPORIA
Hi Angela,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality and value of your purchase, and that you enjoyed your fabulous free gift! It’s also great to know that your order arrived within a good timeframe.
We really appreciate your kind feedback and support. We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
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