I love this Company , ordering some diamond studs for my Grandaughters Graduation the butterfly back on one was broken. Called Customer Services they have sent me by Special Delivery some new earri... Toon meer
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Lees wat reviewers zeggen
mixed reactions to things sent out some will get a lot of use, some a disappointment ordered a small tanzanite piece and the colour was nothing like the one on screen, not sure if they refunded... Toon meer
Bedrijf heeft geantwoord
Been a customer for decades. At first I was a reluctant as I thought this was too good to be true. I made a small purchase unitially and have never looked back. I have purchased lovely pieces which al... Toon meer
Bedrijf heeft geantwoord
Dealing with Gemporia is easy and stress free. The item I bought unfortunately was not for me as it was represented in the video online as much clearer diamonds and this little ring simply couldn’t sh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GEMPORIA
Geschreven door het bedrijf
About Us
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Contactgegevens
Verenigd Koninkrijk
- www.gemporia.com
4,6
Uitstekend
20K reviews
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I love this Company
I love this Company , ordering some diamond studs for my Grandaughters Graduation the butterfly back on one was broken.
Called Customer Services they have sent me by Special Delivery some new earring backs , arrived in time for her Special day .
I have been with this Company its always been my go to for something Special at right price and quality for years .Something always there for everyone.
Thankyou Customer Service you never let us down.
8 september 2026
Review zonder uitnodiging
Very good value for money quick…
Very good value for money quick delivery lovely knowledgeable presenters and always good quality the lifestyle shows are fantastic
8 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Delivery prompt presentation perfect…
Delivery prompt presentation perfect and quality of jewellery outstanding.
7 september 2026
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you were happy with the prompt delivery, presentation and outstanding quality of your jewellery. We truly appreciate your support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
So much choice at Gemporia
So much choice at Gemporia. I love the jewellery, health and lifestyle, such good quality at great prices.
Gemporia is a trustworthy organisation. I enjoy shopping with them.
7 september 2026
Antwoord van GEMPORIA
Hi Judith,
Thank you for your review.
We’re so pleased to hear that you love the wide choice we offer across our jewellery, health and lifestyle ranges, and that you’re happy with the quality and value. It means a lot to know that you find us trustworthy and enjoy shopping with us.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Always great value and service.
7 september 2026
Antwoord van GEMPORIA
Hi Angela,
Thank you for your review.
We’re so pleased to hear that you’re happy with the value and service we provide. We truly appreciate your support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Antwoord van GEMPORIA
Hi Dawn,
Thank you for your review.
We’re so pleased to hear that you always have a hassle-free experience with us and that you’re happy with the jewellery. We truly appreciate your continued support and hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Love Gemporia always 💕Gemporia is the best ever
Gemporia is the best ever. The gems are the finest money can buy. The presenters are full of knowledge they share and teach us by watching their most enjoyable show. What a pleasure, thank you Gemporia ♥️💚💙💜💕
31 augustus 2026
Antwoord van GEMPORIA
Hi Wendy,
Thank you for your wonderful review.
We’re absolutely delighted to hear how much you enjoy our gemstones, and the knowledge shared by our presenters. It’s lovely to know that you find the shows both enjoyable and informative, and we truly appreciate your kind words and continued support.
We hope you continue to enjoy watching and shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Actively preys on vulnerable and elderly individuals.
TJC (Gemporias sister company) actively preys on vulnerable and elderly individuals.
My mother has Alzheimer’s disease, and I have a legally registered Lasting Power of Attorney (LPA) in place to protect her and manage her affairs. TJC (Gemporias sister company) reluctantly read and acknowledged the LPA, yet they cynically continued to sell to her anyway.
When I discovered this and confronted them, they told me to put my complaint in an email, which I did. Worse still, when my mother called to place another order, TJC staff explicitly told her that her account had been blocked "under instructions from her daughter."
This gross breach of care and professionalism caused my mother to become incredibly stressed, agitated, and angry. Because of the paranoia and distress they triggered, she refused to allow her two daily carers into the house, completely disrupting her care routine and endangering her well-being. To top it off, when I wrote to them to address this absolute catastrophe, they completely ignored my emails. They are refusing to acknowledge my email, so I will shout it from the rooftops.
TJC (Gemporias sister company) cares only about profit and will gladly exploit individuals with cognitive decline. They have zero ethics.
Avoid this company at all costs.
16 juli 2026
Review zonder uitnodiging
Antwoord van GEMPORIA
Hi Antonia,
We’re sorry to hear about the experience you described however, we would like to clarify that TJC is not our sister company, and we have no connection with or involvement in TJC’s business, customer accounts or customer service matters. As such, we’re unfortunately unable to comment on or investigate the circumstances you’ve described.
We’re sorry that you’ve had such a frustrating experience and hope you’re able to resolve the matter directly with TJC.
Kind regards,
Gemporia
Absolutely awful
Absolutely awful, low quality jewellery. Lasts a few wears only. I have bought a few pieces from Gemporia, the first was a diamond ring which I purchased one for a gift and one for myself. On arrival the first diamond ring had a deep, noticeable crack/ scratch on the largest middle diamond. I took a photo of it where it was clearly visible and contacted Gemporia customer support, they said they had no replacement for that ring and therefore I’d have to send back for a refund (despite seeing the condition it turned up in). I thought that it was a one off, and I’ve seen reviews about people returning and not getting their money back anyway so I decided to just keep it. The second diamond ring that I gave as a gift, a couple of the diamonds fell out shortly after. This was very embarrassing as it had barely been worn a week!. Secondly, before I was notified about that ring from the recipient I also bought a citrine ring with 3 teardrop citrine stones in. Not even a week or two of wear (and doing nothing strenuous) and the middle gem had fallen out! I contacted support and they offered a refund or replacement, I took the replacement. Guess what? Today the replacement ring has also had the side stone fall out after about a week of wear. THEN the same diamond ring that arrived cracked that I decided to keep, the side diamond fell out of this! I contacted support and they said I’d have to send it back for a refund which is absolutely ridiculous considering it arrived damaged and I notified them and then I sent them a clear picture of the missing diamond! Terrible quality junk. I’ve wasted money here. My partner also bought me a ring with an amethyst in the middle, this ring is also now just a silver frame as the stone fell out of that last week too! That’s EVERY SINGLE RING in different styles that I have bought or been gifted from here that has been awful quality and the stone has fallen out, this therefore cannot be an issue with just one product but is clearly a widespread issue with Gemporia quality. I have had silver rings from cheap jewellers, even Chinese ebay sellers that have lasted way longer. In fact, none of the rings that I have ever bought before have had this issue regardless of price, I wore 2 from other sellers for close to 10 years and they’re still going! This is absolutely awful, I would recommend everyone to avoid. The packaging looked good so I was planning to use for Christmas gifts initially but now I definitely WILL NOT. Cheap tat, this site shouldn’t be in business. I have had enough of contacting support and I’ve wasted money on absolute junk! Never had an issue with any jewellery like this before lee alone EVERY SINGLE PIECE within the space of weeks to a month! Terrible! If this review stops even one person from buying from this awful site then I’m glad that I at least saved one person money! Rings from Temu would honestly last a lot longer than these!
6 september 2026
Review zonder uitnodiging
Antwoord van GEMPORIA
Hi Charlotte,
Thank you for your review.
We’re very sorry to hear about the repeated issues you’ve experienced with the rings you’ve purchased from us. We completely understand how frustrating and disappointing this must have been, especially after experiencing stones becoming loose or falling out on multiple pieces. We also appreciate your concerns regarding the potential safety implications.
Please be assured that your concerns have been taken seriously and your case has been escalated to our management team. As a resolution, they have agreed to process refunds for the affected items. We have also requested confirmation of your return postage costs so that these can be refunded to you as well.
We sincerely apologise that your experience has fallen so far below the standard we aim to provide. Your feedback will be shared with the relevant teams for review, as we take the quality and durability of our jewellery very seriously.
Kind regards,
Gemporia
Whoever answers the phone on Customer…
Whoever answers the phone on Customer Service are always fantastic and really helpful
28 augustus 2026
Antwoord van GEMPORIA
Hi Sharon,
Thank you for your review.
We’re so pleased to hear that you’ve always found our customer service team to be friendly, helpful, and fantastic whenever you’ve contacted us. We truly appreciate your kind words and will be sure to pass your feedback on to the team.
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
mixed reactions to things sent out
mixed reactions to things sent out
some will get a lot of use, some a disappointment
ordered a small tanzanite piece and the colour was nothing like the one on screen, not sure if they refunded postage, i did request..
ordered 2 off of something and one was perfect and the other paler stones, less well cut so they not that consistent really? i guess you wouldn't normally notice if only ordered one
seem to take 1-3 days to despatch. not sure how long post takes though.. small things seem packaged so will fit through letterbox though so that's handy, we've had so much stuff where dump and run, don't even ring doorbell...delivery people are under so much pressure and yet companies rake in huge profits!
6 september 2026
Review zonder uitnodiging
Antwoord van GEMPORIA
Hi,
Thank you for your review.
We’re sorry to hear that some of your recent purchases haven’t quite met your expectations. We understand your disappointment with the colour of the Tanzanite compared with what you saw on screen. As Tanzanite is a natural gemstone, colour and clarity can vary from piece to piece, although we appreciate that the difference can sometimes be more noticeable than expected.
We’re pleased to hear that you’ve found our dispatch times and packaging convenient, especially with smaller items being able to fit through your letterbox.
If you’re unsure whether your return postage has been refunded, or if there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Always a pleasure
Always a pleasure. Easy to purchase and easy to return when needed. Exceptional value and good quality. I would purchase again.
29 augustus 2026
Antwoord van GEMPORIA
Hi Vicky,
Thank you for your review.
We’re so pleased to hear that you’ve found shopping with us easy and that you’re happy with both the quality and value of our products. It’s also great to know that our returns process has been straightforward when needed.
We really appreciate your support and look forward to welcoming you back for your next purchase.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Professional and friendly service
Professional and friendly service. Items are well packaged and delivered quickly. Very happy with service! Thank you Gemporia.
25 augustus 2026
Antwoord van GEMPORIA
Hi Deborah,
Thank you for your review.
We’re so pleased to hear that you’re happy with our friendly and professional service, as well as the quick delivery and care taken with packaging your items.
We really appreciate your kind words and support, and we hope you continue to enjoy shopping with us.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Gemporia Support Team are Awesome.They…
Gemporia Support Team are Awesome.They are Extremely Polite,Helpful & Explain any enquiry I might have.I Value their Time, Help & Knowledge. I am Grateful for all they do for me.
26 augustus 2026
Antwoord van GEMPORIA
Hi Jess,
Thank you for your review.
We’re absolutely delighted to hear that you’ve found our customer service team to be so polite, helpful and knowledgeable. It’s wonderful to know that they take the time to explain things clearly and have been able to assist with your enquiries.
We truly appreciate your kind words and are grateful for your continued support. We’ll be sure to pass your lovely feedback on to the team.
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
A perfect experience
The speedy delivery always is a bonus. The telephone team are always as helpful as they can be, and the earrings are just perfect. I am so pleased with them.
4 september 2026
Antwoord van GEMPORIA
Hi Barbara,
Thank you for your review.
We’re so pleased to hear that you’re delighted with your earrings and that you’ve found our delivery service speedy. It’s also wonderful to know that our telephone team have been helpful whenever you’ve contacted us.
We really appreciate your kind words and support, and we hope you continue to enjoy your beautiful earrings.
If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Very satisfied with the whole process
Very satisfied with the whole process. Well done Gemporia.
2 september 2026
Antwoord van GEMPORIA
Hi Joan,
Thank you for your review.
We’re so pleased to hear that you were very satisfied with the whole process. We really appreciate your kind words and support.
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Been a customer for decades
Been a customer for decades. At first I was a reluctant as I thought this was too good to be true. I made a small purchase unitially and have never looked back. I have purchased lovely pieces which always gets complimentary comments and they are real gemstones reasonably priced. Thanks Gemporia.
3 september 2026
Antwoord van GEMPORIA
Hi Judith,
Thank you for your review.
We’re so pleased to hear that you’ve been a loyal customer for decades and that your first purchase gave you the confidence to keep coming back. It’s wonderful to know that you’ve built such a lovely collection of genuine gemstone jewellery and that your pieces receive so many compliments.
We truly appreciate your continued support over the years, and it means so much to know that you continue to enjoy our jewellery and value.
We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
The stone fell out and got lost the…
The stone fell out and got lost the first time I wore it.
4 september 2026
Antwoord van GEMPORIA
Hi Fiona,
Thank you for your review.
We’re very sorry to hear that the stone fell out and was unfortunately lost the first time you wore the item. We understand how disappointing this must have been.
Please be assured that our jewellery comes with a 6-month warranty, so we would be happy to look into this for you. If you’re still within the warranty period, please contact us on 0800 330 8000 and our team will be happy to assist.
Kind regards,
Gemporia
I'm completely satisfied with all my…
I'm completely satisfied with all my products from gemporia ,they are delivered very quick .the quality and price is outstanding I will always use gemporia if not only for my self but for buying gifts .
4 september 2026
Antwoord van GEMPORIA
Hi Shirley,
Thank you for your review.
We’re so pleased to hear that you’re completely satisfied with your purchases and that you’re impressed with the quality, value and speedy delivery. It’s wonderful to know that you also choose us when buying gifts for others.
We really appreciate your continued support and hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
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