GEMPORIA Reviews 

20.165
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I love this Company , ordering some diamond studs for my Grandaughters Graduation the butterfly back on one was broken. Called Customer Services they have sent me by Special Delivery some new earri... Toon meer

Beoordeeld met 3 van de 5 sterren

mixed reactions to things sent out some will get a lot of use, some a disappointment ordered a small tanzanite piece and the colour was nothing like the one on screen, not sure if they refunded... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been a customer for decades. At first I was a reluctant as I thought this was too good to be true. I made a small purchase unitially and have never looked back. I have purchased lovely pieces which al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dealing with Gemporia is easy and stress free. The item I bought unfortunately was not for me as it was represented in the video online as much clearer diamonds and this little ring simply couldn’t sh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Juwelier

Over GEMPORIA

Geschreven door het bedrijf

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(20.165)

1.907 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Prompt delivery pendant lovely

Prompt delivery pendant lovely

31 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with you pendant purchase, and that that it arrived with in within the allocated time period.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

great friendly service xx

great friendly service xx

1 september 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Jacqueline,

Thank you for your review.

We’re so pleased to hear that you’ve experienced great and friendly service from our team. We really appreciate your kind words and support.

We hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Really beautiful necklace

Really beautiful necklace. I brought it for my daughter and she absolutely loves it.
Necklace came with a certificate of authenticity.
Gemporia is my go to online store . Their jewellery is different, authentic,certified excellent quality,and excellent value for money.
Delivery is always fast, packaging is excellent.

31 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Susan,

Thank you for your review.

We’re delighted to hear that your daughter loves her beautiful necklace and that you were pleased with the certificate of authenticity. It’s wonderful to know that we're your go-to online store and that you’re so happy with the quality, variety, value, delivery and packaging of our jewellery.

We truly appreciate your continued support and kind words, and we hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

It was a beautiful blue Amber Pendant

It was a beautiful blue Amber Pendant

31 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Linda,

Thank you for your review.

We’re delighted to hear that you’re pleased with your beautiful Blue Amber pendant. We hope you enjoy wearing your new piece and continue to love it for years to come.

We truly appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 3 van de 5 sterren

The service is good but the diamond…

The service is good but the diamond earrings were not quite up to their usual quality. The diamonds had no sparkles to them. I kept the earrings anyway as the were the right size and weight I wanted.

31 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Diane,

Thank you for your review.

We’re pleased to hear that you’re happy with our service and that the earrings were the right size and weight for you. However, we’re sorry that the diamonds didn’t have the sparkle you expected and that they didn’t meet our usual standards.

We always aim to provide jewellery of the highest quality, so we’re disappointed to hear this. We’ll certainly pass your feedback on to our team for consideration.

We hope you continue to enjoy shopping with us, and if there’s anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Great products

Great products, very good prices, fast delivery, excellent customer service staff.

31 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your review.

We’re delighted to hear that you’re so pleased with our products, prices and delivery service. It’s also fantastic to know that our customer service team has provided you with such a positive experience.

We truly appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

GEMPORIA'S IMPECCABLE SERVICE

Stunning jewellery and wonderful service!

Packaging excellent and shipping is always fast.

I always receive compliments every time any piece from my Gemporia Collection.

30 augustus 2026
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Antwoord van GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases, and the level of customer service you have received.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

Fast international delivery to…

Fast international delivery to Australia. Ribg was lovely and excellent value

23 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear that your purchase arrived with you nice and quickly, and within the specified time, and we are really happy to hear how pleased you are with your ring.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

Customer service team are second to…none

Customer service team are second to none .They are always helpful friendly and reassuring .
Gemporia design s are relatively small editions .so you feel unique not just one of the crowd.
The shows are entertaining and informative but also fun.

28 augustus 2026
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Antwoord van GEMPORIA

Hi,

Thank you for your review.

We are really pleased to hear how happy you are with your purchases, and the level of customer service our team have provided.

We do hope that you continue to enjoy shopping with us in the future, and look forward to hearing from you soon.

Kindest regards,
Gemporia.

Beoordeeld met 4 van de 5 sterren

High regard customer of Gemporia for…

High regard customer of Gemporia for past 12 years have learnt so much about natural gemstones got me through Covid times as the format of the Presenters made it possible to survive the loneliness experienced during that period of time. Just one hiccup at the moment with the new digital system is adapting to new ways of communication etc… age related!!

28 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your lovely review.

It makes us really happy to hear how much you have enjoyed been part of our Gemporia family over the many years you have shopped with us,

If you ever have any questions or are unsure about anything regarding online shopping then you are most welcome to always give our team in customer services a call, and they are on hand to help you further and guide you through an issues you may be having.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

Dealing with Gemporia is easy and…

Dealing with Gemporia is easy and stress free. The item I bought unfortunately was not for me as it was represented in the video online as much clearer diamonds and this little ring simply couldn’t shine. I know however that the no quibble refund is always there if I am disappointed which is very rare for me. Sorry this one just couldn’t make me happy

27 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your review.

We are really sorry to hear that on this occasion you were not happy with your purchase, and understand how disappointing this can be.

All purchases are covered by our 30 day money back guarantee, and we are really pleased to hear that you took advantage of this service and returned your item for a full refund on this occasion.

We do hope that you continue to enjoy shopping with us in the future and look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

I love Angel ornaments

I just bought the kimbie home Angel rose quartz ornament that you hang up to catch the sun it came today 29/08/2026 I got it for my birthday so I treated myself I absolutely love it it looks so nice hanging at my window kimbie does some lovely things for the home I have purchased other kimbie items before and I haven't been disappointed also Gemporia are so helpful

27 augustus 2026
Review zonder uitnodiging
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your wonderful review!

We are so happy to hear how much you love your new Rose Quartz ornament and that it looks so nice hanging in your window. It's fantastic to know that you've been consistently pleased with our items and that our team has been helpful. We truly appreciate your kind words.

We look forward to hearing from you again soon.

Kind regards,
Gemporia.

Beoordeeld met 5 van de 5 sterren

I love Gemporia/ gem collector

I love Gemporia/ gem collector. It’s always enjoyable watching the shows and the presenters are always honest. I love especially Emily and Ben on gem collector.

19 maart 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi,

Thank you for your lovely review.

We’re so pleased to hear how much you enjoy watching Gemporia and Gem Collector, and that you appreciate the honesty and enthusiasm of our presenters. We’ll be sure to pass your kind comments on to Emily and Ben, who will be delighted to hear that you particularly enjoy watching them.

We really appreciate your support and hope you continue to enjoy our shows and jewellery.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Outstanding delivery service and gemstones always

Parcel was delivered very quickly put straight into my letterbox and safe on my mat. I have ordered numerous items from gemporia and the quality the gemstones ate outstanding the colours are to die for and the cut of the stone is incredible thank
You so much for a great service

Vanessa perkins

28 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Vanessa,

Thank you for your lovely review.

We’re so pleased to hear that your parcel arrived quickly and safely, and that you’re so impressed with the quality, colours and beautiful cuts of our gemstones. It’s wonderful to know you’ve ordered numerous items from us and have consistently been happy with your purchases.

We really appreciate your continued support and kind words about our service. We hope you continue to enjoy your beautiful jewellery.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

The best ever channel on top jewellery…

The best ever channel on top jewellery & best prices always after my 20 years research & as a happy customer since 2016? Thank you all of you! For hard work & please stick to natural stones like my many diamond shoe box full of best items ever most mines closed yet would love via poor health sell them 50/100? Items but always adore Gems TV via the best in the world. Well done Veronica Terryn

10 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Veronica,

Thank you for your wonderful review.

We’re absolutely delighted to hear that you’ve been a happy customer since 2016 and that, after so many years of research, you continue to value our jewellery, prices and selection. Your kind words about the team and our presenters mean so much to us.

We also really appreciate your feedback regarding natural gemstones, and we’ll certainly pass your comments on to our team.

Thank you for your continued support. We hope you continue to enjoy your jewellery for many years to come.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Love Gemporia

Love Gemporia. Great selection of items. Very quick delivery. Well packaged. Great quality items. Great customer service. Friendly, helpful staff. 5*.

26 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Wenda,

Thank you for your review.

We’re so pleased to hear how happy you are with our selection, delivery, packaging and quality. It’s also lovely to know that our customer service team have been friendly and helpful.

We really appreciate your 5-star rating and continued support, and we hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 4 van de 5 sterren

reliable deliveries

product came within two days , very pleased with purchase

26 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Zelda,

Thank you for your review.

We’re so pleased to hear that your order arrived so quickly and that you’re very happy with your purchase. We really appreciate your support and hope you continue to enjoy your jewellery.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Amazing ring.

Amazing ring.

27 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Neil,

Thank you for your review.

We’re so pleased to hear that you think your ring is amazing! We really appreciate your support and hope you continue to enjoy wearing it.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

Was contacted as product out of stock…

Was contacted as product out of stock when I rang Gemporia.

27 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Ann,

Thank you for your review.

We’re sorry to hear that the product you wanted was out of stock when you contacted us. We understand how disappointing this can be, and we appreciate your understanding. We’ll certainly pass your feedback on to our team.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Beoordeeld met 5 van de 5 sterren

I love my new pendant

I love my new pendant, I have wanted to have it for some weeks, and I am so pleased with it, now I finally ordered it. It arrived vet quickly, and has been worn and admired several times already, thank you.

28 augustus 2026
Logo GEMPORIA

Antwoord van GEMPORIA

Hi Janet,

Thank you for your review.

We’re so pleased to hear that you’re delighted with your new pendant and that it was worth the wait! It’s lovely to know that it arrived quickly and has already been worn and admired.

We really appreciate your support and hope you continue to enjoy wearing your beautiful pendant.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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