Giftcloud Reviews 

4.079
•
TrustScore 3.5 uit 5

3,3

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Beoordeeld met 1 van de 5 sterren

Echo what others have said; followed process, extremely long wait without contact, remembering months (8mths) later we've not received voucher, chase, fairly quick reply from Gift Cloud but still have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I hadn’t redeemed my gift card within the three-month window so I emailed GiftCloud. They responded very quickly and assured me they’d contact the company that gifted it to see if they could reissue a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Giftcloud card claiming and setup website and portal links all result in a '502 bad Gateway' blank screen. Having jumped through lots of hurdles to get even this far towards claiming my EE broadband r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's great being able to claim rewards for shopping which I was going to do anyway. The only slight issue is I have to spend more than I normally would in order to qualify and I spend even more on top... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Promotieartikelen leverancier
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Geschreven door het bedrijf

The reward campaign builder - helping businesses grow. Our customer service team are on hand to help any customer or client enquiries in the first instance. Just contact using the form below ⬇️ https://giftcloud.zendesk.com/hc/en-gb/requests/new


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(4.079)

1.741 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Your promise

You promised as a thank you for switching broadband provider that a welcome gift would follow. Sure as eggs is eggs and without prompting my gift arrived and with multiple choices of gift vendor.

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

I would like to give giftcoloud a 5…

I would like to give giftcoloud a 5 star review as I ordered an internet package with Vodafone that included a bonus £100 gift vcard as a sign up bonus.
I somehow managed to miss the email with the details of the gift card and by the time I realised this the card had expired. I contacted Cielo in the support team and was issued a new gift card within the week.
I'm very happy with the help and speedy resolution to my problem.

Stevie from Glasgow

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 1 van de 5 sterren

STILL Missing my £210 reward card for my…

27/10/2027: REWARD TIME HAS NOW PASSED 140 DAYS NO VOUCHERS STILL BEEN ISSUED PLEASE RESOLVE TODAY

Missing my £210 reward card for my order I placed for broadband and TV date ended 7th October for waiting period still no email with voucher .

9 juni 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Hello,

Thank you for getting in touch.

I'm very sorry to hear that you haven't yet received your £210 reward card, and I completely understand your disappointment, especially as you were expecting to receive it by 7th October.

Having reviewed this, I can confirm that your order is still within the 140-day validation period, which is due to end towards the end of October.

Please be reassured that your reward card will be sent to you via email within this timeframe.

I sincerely apologise for any confusion or frustration this may have caused and really appreciate your patience while the validation period is completed.

Thank you again for your understanding.

Kind Regards,
Giftcloud

Beoordeeld met 4 van de 5 sterren

Small hiccup when trying to access…

Small hiccup when trying to access tesco gift card so I sent in a complaint which was responded to almost immediately and I was able to acces the gift card without any trouble. There didn't seem to be any pdf so I couldn't print it out but it does say that it is a digital card so the option of a paper copy may not apply to every type of card (I think it may refer refer to this on the gift cloud website) I've reserved a five star stars rating until I've actually presented and used my card at tesco without any hassle!

8 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

We appreciate your detailed feedback.. We are glad our support team was able to assist you quickly when you experienced difficulty retrieving your digital voucher. We understand your point regarding the printing options for certain digital items, as specific terms do vary by brand. We hope your upcoming shopping trip goes smoothly so you can fully enjoy your reward. Thank you for sharing your experience with us, as your comments help us continuously evaluate how we present our digital products to ensure the best possible service for all of our customers.

Beoordeeld met 4 van de 5 sterren

took 3-4 attempts to retrieve the voucher

Found it quite easy, but abit misleading,after 3-4 attempts, and contacting your help page, when back to the page to claim the gift, it just wanted my e-mail address, even though it was asking for my phone number, which it DID NOT need/want, so it worked by just the e-mail address, you shouldn't ask for the phone number if not actually required.

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

We are glad you enjoyed the overall simplicity of the process, and we appreciate you taking the time to share your feedback with us. We recognize how confusing it was to be asked for a phone number during the claim process when only an email address was necessary to proceed. Your input regarding this unnecessary data request is very helpful, and we are passing these details to our technical team to review and update our forms. We aim to make our redemption steps as clear and straightforward as possible, and your comments will help us improve the experience for everyone.

Beoordeeld met 5 van de 5 sterren

The giftcard was easy

The giftcard was easy to download and retain.

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for taking the time to leave a 5-star rating. We are delighted to hear that accessing and saving your digital gift card was such a seamless experience for you. Your positive feedback is greatly appreciated!

Beoordeeld met 5 van de 5 sterren

I had an issue with a Vodafone…

I had an issue with a Vodafone broadband Amazon gift card because my original order had been cancelled and then renewed shortly afterwards due to an Openreach installation problem. This caused some confusion over the order references and whether the reward was still valid.

I contacted Giftcloud, explained what had happened, and provided the relevant order details. They looked into it and resolved the issue quickly, and the gift card was sorted out.

Very pleased with the way it was handled and the helpful support I received.

1 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

just in time with christmas just in a…

just in time with christmas just in a few weeks thank you so much,will bring an extra sparkle to the christmas table that all of us can share

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Vodafone - great supplier

Very easy to change suppliers. Vodafone did all the work with no hassle. Great broadband package & huge bonus getting a gift card reward. Highly recommend .

9 oktober 2026
Review zonder uitnodiging
Logo Giftcloud

Antwoord van Giftcloud

Thank you for your review!

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