Gimoka Coffee UK Reviews 

123
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

No problems ordering and receiving the goods, and the coffee was nice. However the coffee pods themselves are hard work. Very difficult for my machine (Krups U with Milk) to puncture the holes and I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bit these beans in 6x1kg bags for my bean to cup machine, it tastes brilliant and is about 66% of the cost of eg Lavazza My whole family like these beans too, we had a coffee taste test 5 years yea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First time ordering from this company but I was extremely impressed. The site is easy to navigate, the ordering was simple and the delivery time very impressive. The coffee beans have a fantastic aro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiewinkel
  2. Koffie-apparaat leverancier
  3. Koffiebranders
  4. Koffiegroothandel

Geschreven door het bedrijf

Gimoka Coffee UK have recently changed management in the UK to better improve our logistics and customer service. Now operated by a well established UK coffee company that strives on customer service and quality products. The best Italian coffee capsules and pods compatible with the best-selling systems at the most affordable price. Roasted in Gimoka Group’s factory, in Northern Italy, on the shore of Lake Como. Our range of coffee products include Capsules (Nespresso®* compatible capsules, Nescafè®* Dolce Gusto®* compatible capsules, Lavazza®* A Modo Mio®* compatible capsules, ESE pods, Nespresso®* Professional®* compatible capsules), coffee beans and ground coffee. Discover our coffee collection and buy premium Italian coffee at affordable price.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

123 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(123)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A reliable coffee company

This was my first order from Gimoca and a very well executed one.The delivery time, the quality of their products and the customer service all delivered my expectations. I would highly recommend this company and I will certainly use them again very soon.

25 april 2024
Logo Gimoka Coffee UK

Antwoord van Gimoka Coffee UK

Thank you for such an in depth review! We really appreciate you taking time to review our products and service and are so glad that we have met your expectations :)

Beoordeeld met 3 van de 5 sterren

Bought 7 different coffee flavours

Bought 7 different coffee flavours. Very difficult to distinguish between flavours. Much of a muchness to be honest. Delivery and service was about a week.

29 april 2024
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Antwoord van Gimoka Coffee UK

Hi Chris,
Thank you for taking the time to review our products and service. We appreciate your honest review and are sorry to hear that our coffee hasn't quite met your expectations this time.

Thank you again for your review. Your feedback on our products and service is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Excellent value, service and quality

Excellent value and service. Fast delivery.
We bought coffee beans and our customers love the taste.

24 april 2024
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Antwoord van Gimoka Coffee UK

Hi there,
We are so glad to hear you are happy with our products and service. We appreciate you taking the time to review our performance. Your feedback is very valuable to us :)

Beoordeeld met 5 van de 5 sterren

Great service as always

Great service as always - many thanks!
Oh, and lovely coffee too!

25 april 2024
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Antwoord van Gimoka Coffee UK

We are pleased to hear you are happy with our service and coffee Andrew! Thank you for taking the time to review us!

Beoordeeld met 5 van de 5 sterren

Really good tasting coffee

Really good tasting coffee. Perfect for the first of the day. Good taste....oh yeh

25 april 2024
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Antwoord van Gimoka Coffee UK

Hey Ian,
Thank you for leaving such a great review! We are happy to hear you're happy with our coffee:)

Beoordeeld met 5 van de 5 sterren

Delicious coffee

Delicious coffee, competitively priced and good customer service.

23 april 2024
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Antwoord van Gimoka Coffee UK

Thank you for taking the time to review us Chris. We are so pleased you are happy with our products and service:)

Beoordeeld met 5 van de 5 sterren

Amazing service!!

Amazing service!!! It couldn’t be easier and cheaper to get fantastic coffee pods! 10/10!

18 april 2024
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Antwoord van Gimoka Coffee UK

Thank you for taking the time to leave a great review! We are so glad to hear that our coffee and service is 5 star worthy!

Thank you again for your review.

Beoordeeld met 5 van de 5 sterren

First try at Gimoka 100% arabica and…

First try at Gimoka 100% arabica and impressed compared with equivalent lavazza.A smoother more intense coffee

16 april 2024
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Antwoord van Gimoka Coffee UK

Hi George,
We are so pleased to hear that you enjoyed our coffee! We really appreciate you taking the time to leave a review, thank you.

Beoordeeld met 5 van de 5 sterren

I cant wait to order again

The delivery was prompt and the communication from the brand was superb also

2 april 2024
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Antwoord van Gimoka Coffee UK

Thank you for taking the time to review us! We are so pleased you are happy with our service.
We look forward to providing you great customer service on your future orders.

Beoordeeld met 5 van de 5 sterren

Very good coffee

Excellent coffee and great service so far!

1 maart 2024
Logo Gimoka Coffee UK

Antwoord van Gimoka Coffee UK

Hi Francesca! Thank you for taking the time to leave a review. We are always keen to make sure our customers are happy and we are so glad to hear that the service and coffee positive.

Thanks again for the great review!

Beoordeeld met 5 van de 5 sterren

Always good

Always good
Only disappointing thing is Gimoka are now charging delivery from February 2024 regardless of how much you spend.
My order was £70+

22 februari 2024
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Antwoord van Gimoka Coffee UK

We sincerely appreciate you taking the time to leave us a 5-star review! Your feedback means the world to us, and we are delighted to hear about your positive experience with our products and services.

We also want to extend our gratitude for your continued loyalty and support, as evidenced by your dedication to our brand.

Regarding your recent order inquiry, we are pleased to inform you that we have taken proactive measures to address the situation and ensure that your future orders are processed smoothly. We have implemented updates to our shipping policies to better accommodate customers like yourself.

Once again, thank you for your kind words and for choosing us as your preferred coffee capsule supplier.

Beoordeeld met 5 van de 5 sterren

Great coffee with g

Great coffee with good selection to choose from. Payment for the goods was simple and delivery was ontime

19 februari 2024
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Antwoord van Gimoka Coffee UK

Thank you for taking the time to review our service Phillip. We are so pleased to hear you are happy with our products and service!
Thanks,
Gimoka Coffee UK

Beoordeeld met 1 van de 5 sterren

still no Lavazza A Modo Mio compostable…

still no Lavazza A Modo Mio compostable pods for the last 10 months. last order date April 5, 2023.

24 februari 2024
Review zonder uitnodiging
Logo Gimoka Coffee UK

Antwoord van Gimoka Coffee UK

Hello Paul,

Thank you for taking the time to share your feedback with us.

As of Janaury 2024, Gimoka UK has changed management to a UK based team. Since then, we have been diligently working to understand our customers' preferences and fine-tune our product offerings accordingly. This process involves assessing what sells best and ensuring that we meet the demands of our valued customers.

We understand that the absence of the Lavazza A Modo Mio compostable pods, which you last ordered in April 2023, is disappointing. Please rest assured that since our change in management, we are actively working to expand our product range to better cater to your needs and preferences. Your feedback serves as a valuable insight into areas where we can improve, and we are grateful for it.

We apologise for any inconvenience caused and appreciate your understanding during this transition period. Should you have any further questions or concerns, please feel free to reach out to us directly.

Beoordeeld met 1 van de 5 sterren

These dolce gusto pods leak everywhere

These dolce gusto pods leak everywhere, other brands don't. what a mess.

4 april 2023
Review zonder uitnodiging
Logo Gimoka Coffee UK

Antwoord van Gimoka Coffee UK

Hello Alan,
Thank you for your review. We are sorry that you have been have had issues with your Dolce Gusto pods. We will relay this information back to the manufacturing plant to make them aware. We have not had any other mentions of this issue since, but nevertheless we will bring this up with the team.

Beoordeeld met 5 van de 5 sterren

I bought a box of 10 mixed Lavazza a…

I bought a box of 10 mixed Lavazza a modo mio compatible capsules .

Delivery was quick and the coffee tastes great (really like the Intenso)

You also get a 5% discount if you sign up to the subscription service (even if you don't use it).

Give it a try.

30 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Coffee and Fast Delivery!

I bought nespresso compatible capsules they are extremely good, like the original. The service was fast and I received the items within 2 days. An express delivery service is also offered, but I didn't use it.

31 januari 2018
Review zonder uitnodiging

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