GlassesShop Reviews 

3.788
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordering glasses online, especially progressives, was not something I thought would work well. It did! All parts of placing an order online were surprising easy. My prescription was questioned becau... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to reorder Glasses for our special needs daughter. Our daughter breaks her glasses quite often. I have found these glasses EXTREMELY durable, however intentionally stepping on glasses usually br... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The classes are very fair reasonable price but when it offers a buy one get one free, the classes have to fall in a certain bracket of something and then it was so hard to get a hold of customer servi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After many frustrating attempts to find the right pair of overpriced glasses at my optician shop, only to end up not liking what I chose, I decided to give online vendors a try. I came across Glassess... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Geschreven door het bedrijf

Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,4

Alle reviews

(3.788)

533 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good and fast service

Good and fast service. Good quality.

21 juli 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 5 van de 5 sterren

The first pair of glasses had the wrong…

The first pair of glasses had the wrong prescription, user error. Glassesshop was very easy to contact and once the correct prescription was uploaded, Glassesshop sent an entire new pair of glasses. Love and will definitely use again and recommend hands down. ❤️

18 juni 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 5 van de 5 sterren

The glasses I received are amazing

The glasses I received are amazing! I wish there was an option to order extra attachable lenses, because I’m notorious for losing things.

26 mei 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 2 van de 5 sterren

They don't answer phone thye don't…

They don't answer phone thye don't answere chats, they don't repond to emails. Their order and tracking don't work.

22 juli 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. We have replied to you, please check your inbox and spam folders. Any further problems, please feel welcome to contact us.

Beoordeeld met 1 van de 5 sterren

My Glasses came and I couldn't see

My Glasses came and I couldn't see! They were completely wrong! I called and was on hold for 20 minutes before a message said leave a number and they will call me back. Three days so far and no call back!
I emailed the twice this morning. So far no response. Very disappointed. Buyer beware!!

30 juni 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. We have replied to your email, please check and give us your feedback.

Beoordeeld met 3 van de 5 sterren

love the glasses reordered the same…

love the glasses reordered the same ones but1 mouth later im still trying to hunt them down

1 juli 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Your order was returned to us due to incorrect shipping address, we have resent the order to you and the tracking number is 9214490374004305760992, your patience will be appreciated.

Beoordeeld met 5 van de 5 sterren

Mostly easy to work with

Mostly easy to work with, and the glasses are great. Enjoy the sun clips. There was an error on the glasses and they took care of it right away, no questions asked.

13 juli 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 5 van de 5 sterren

Satisfied Customer

I have ordered glasses from GlassesShop many times and have always been completely satisfied.

1 juli 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 5 van de 5 sterren

simple

simple, ez web site, right price, glasses done right.

17 juli 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 1 van de 5 sterren

Prescription wrong TWICE--unwearable glasses

The glasses I ordered were not wearable--the prescription was totally off and over magnified. I checked my order and had entered it correctly. I reached out and they agreed to make them again. Second pair arrived and they had the same problem. I have 4 other pairs of glasses from another company with the same prescription that are fine so why can't glassesshop make them correctly? Waste of $100.

9 juni 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you solutions, please check.

Beoordeeld met 5 van de 5 sterren

Great glasses!!

Good quality glasses, well made and great shipping/ processing times! Not my first purchase, nor my last!

6 juli 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 5 van de 5 sterren

The glasses I ordered are Awesome!

The glasses I ordered are great and fit perfectly! This is my third pair now. Would definitely buy again when I get my new prescription

12 juli 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 4 van de 5 sterren

Easy to order progressive lenses online

Easy to order progressive lenses for my glasses and order prescription sunglasses at a great price. Shipping is a little slower than most customers may want (14 days in my case) but if you don't need glasses quickly you can save big money. Lenses and frames are well made.

6 juli 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

Beoordeeld met 1 van de 5 sterren

Terrible customer service

On the surface, it appears that this company has a great variety of products. Their customer service if something goes wrong, however, is abysmal.

I ordered prescription sunglasses on June 3. I was notified on June 10 that they were shipped and should arrive within 7 business days. By June 25, I went online to check the status and they had shipped my glasses to the wrong ZIP code. I was asked to verify my address. It was clear that I'd submitted the correct ZIP code, but they sent to to an incorrect one. When I complained, I was told that I had to wait for the US postal service to return the glasses to them, at which time they would reship them to me. I finally received the glasses on July 1.

I don't know what they did, but my prescription is off. I cannot see anything with these glasses. I just want to return them for a refund. Again, with no acknowledgement or apology for sending the glasses to the wrong ZIP code in the first place, I'm again being asked to bear the burder of information that they already have. I should just be allowed to return the glasses and receive a refund. Horrible customer service policies!

9 juli 2026
Review zonder uitnodiging
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Antwoord van GlassesShop

Thank you for your comment on your order with us. We apologize that we did not bring you a pleasant shopping experience with us. Please be assured that we're fully responsible for the products we provide, we have emailed you solutions, please check.

Beoordeeld met 5 van de 5 sterren

Prescription sunglasses and glasses are…

Prescription sunglasses and glasses are affordable well built in a lot more inexpensive than going to the optometrist

27 juni 2026
Review zonder uitnodiging
Logo GlassesShop

Antwoord van GlassesShop

Thank you for your review, we are grateful to have you as our customer!

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