I dinged my rental car. Go was so helpful on the phone and emailing procedures in guiding me through the claim process with a disorganised Hire Car Company. Then after I paid the repair costs they... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Recommended by our Travel Agent and so pleased with her advice. Policy was easy to apply for. Unfortunately, we had to cancel our holiday but found Go Insurance very helpful. Having been given a bad... Toon meer
Bedrijf heeft geantwoord
Go went above and beyond on a recent claim. They are flexible, friendly and kind. I'm incredibly impressed with the service, especially the delightful representative, Rebecca, who dealt with my claim.... Toon meer
Recommended by our travel agent. No claims to date. Pre existing conditions inflate the cost of insuring a person with a pacemaker (bradycardia) who is probably healthier than half those insured. A re... Toon meer
Bedrijfsgegevens
Over Go Insurance
Geschreven door het bedrijf
Welcome to Go Insurance, your trusted Travel Insurance specialists, proudly supported by Lloyd's – a global insurance leader. Recognised for top-notch service and innovative products, we prioritise reliability and transparency in claims handling, ensuring peace of mind for all your travel needs.
Our dedicated in-house claims department offers straightforward and dependable service for your travel adventures. Obtain a quote effortlessly through our user-friendly website or connect with our team. At Go Insurance, we are committed to turning your travel dreams into reality, providing you with a hassle-free experience.
Travel confidently with Go Insurance, where expertise, integrity, and award-winning service converge to make every journey memorable and worry-free. As your reliable partner in travel coverage, we prioritise your peace of mind, allowing you to focus on creating unforgettable moments during your adventures. Trust Go Insurance to be your companion on every journey, providing reliable and comprehensive travel coverage tailored to your needs.
Our unwavering commitment to excellence extends beyond conventional insurance, ensuring that you experience a seamless and stress-free exploration of the world. With Go Insurance, you're not just purchasing coverage; you're investing in a travel companion that understands your unique needs and stands ready to support you at every step of your journey.
Whether you're embarking on a solo expedition, a family vacation, or a business trip, Go Insurance has your back. Explore the world with confidence, knowing that our team is dedicated to delivering exceptional service and comprehensive coverage. Talk to us today to discover the peace of mind that comes with choosing Go Insurance – your trusted partner for worry-free travel.
GET A QUOTE
Welcome to Go Insurance
Geschreven door het bedrijf
- Award-Winning Travel Insurance
- Travel confidently with Go Insurance – where expertise, integrity, and award-winning service meet. Your journey begins with us.
21-Day Cooling Off Period
Make Sure It's Right For You
You have a 21-day cooling-off period for our Travel Insurance policies. This means that within the first two weeks of purchasing your policy, you have the freedom to review the terms and conditions.
Travel smart with Go Insurance.
Contactgegevens
4500, Brisbane, Australië
- 1300819888
- sales@goinsurance.com.au
- www.goinsurance.com.au
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience. Very easy process with minimal problems…
Very easy process with minimal problems processing the paperwork.
18 februari 2026
I haven’t travelled yet so can’t comment
17 februari 2026
Awesome
Knowledgeable staff and very helpful and good price insurance for an 80 year old
23 februari 2026
Used before with no issues
16 februari 2026
Very happy to have you for our travel…
Very happy to have you for our travel insurance
16 februari 2026
I was referred by my travel agent
I was referred by my travel agent, have used before, no problems
15 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Expensive
Expensive. After a medical review the price almost doubled. Tried a different company, same cover, same medical review - cheaper premium than your original quote & medical all covered.
22 februari 2026
Antwoord van Go Insurance
Hi David,
Thanks for taking the time to leave a review.
Your policy was initially issued based on the medical information provided at the time of purchase. When additional details came to light, we arranged a medical screening so we could make sure the cover accurately reflected your health history.
Travel insurance premiums are based on the information disclosed. When that information changes, the premium can change as well.
Our goal is always to ensure the cover in place is clear and appropriate, so there are no unexpected issues later on.
We understand price matters, and we’re glad you were able to arrange cover that worked for you.
If you’d like to talk anything through, our team is here to help.
– Go Insurance
Very helpful and affordable.
15 februari 2026
Antwoord van Go Insurance
Hi Anna,
Thank you for the 5 stars. We’re so pleased you found the cover helpful and affordable.
– Go Insurance
Everything is good except the extra…
Everything is good except the extra premium calculated by the medical screening. I had a heart attack 3 years ago and have since lost 18kg and now walk 5km every morning, I’m much fitter than I was prior to heart attack but the screening does not allow for this, I’m less at risk of claiming now than before yet am charged a higher price.
20 februari 2026
Antwoord van Go Insurance
Hi Keith,
Thank you for your balanced review, and well done on the lifestyle changes you’ve made. Losing 18kg and walking 5km every morning is no small achievement.
Medical screening is designed to assess risk based on medical history and clinical indicators rather than current fitness levels alone. While improved health and lifestyle absolutely matter on a personal level, insurers are required to rate based on factors such as the type of condition, how recent it was, treatment history and the potential for recurrence. A previous heart attack, even several years ago, is still something that needs to be factored into the premium.
We understand it can feel frustrating, especially when you’re feeling fitter than ever. Our aim is to make sure the cover in place properly reflects the medical history disclosed, so there are no surprises if you ever need to claim.
If you’d like us to review the screening outcome with you, we’re very happy to do that.
– Go Insurance
Antwoord van Go Insurance
Hi Philip,
Thanks for the great review. We’re glad it was easy to arrange and hope you never need to use it.
– Go Insurance
Impressed by the cover provided.
I have previously gone with another trusted insurer who covers seniors. I was surprised to see that Go provided better cover in the areas that are most important to me and I didn't need their top tier cover to match the other company. I travel light and don't take a lot of valuables. I was pleased with flexibility and particularly happy that agreeing to the excess set by me meant a significant discount was given.
13 februari 2026
Antwoord van Go Insurance
Hi Narelle,
We really appreciate your thoughtful feedback. It’s great to hear the flexibility and excess options worked well for you, and that the cover met what matters most for your travels.
– Go Insurance
Minor Issue
Aside from the bit tricky bit for my travel agent to find some of the places I am visiting, Netherlands Antilles not Bonaire, the basic process was fine.
17 februari 2026
Antwoord van Go Insurance
Hi Peter,
Thank you for the 5 stars. We appreciate the feedback on destinations and will take that on board. Glad the overall process worked well for you.
– Go Insurance
Very clear and easy
Referred to by my travel agent, very clear and affordable options
19 februari 2026
Antwoord van Go Insurance
Hi Andrew,
Thanks for your review. We’re pleased the options were clear and affordable, and we appreciate you choosing us.
– Go Insurance
Easy to arrange
Easy to arrange, helpful staff,informative information and guidance for the questions. Not pressuring me when I wanted a copy of both of our health summary profile questions and answers for both myself and my husband to take to the GP to confirm we had covered all the question's and details correctly, to ensure everything was covered before paying the premium
18 februari 2026
Antwoord van Go Insurance
Hi there,
Thank you for the 5 stars. We’re glad our team could guide you through everything and that you felt comfortable taking the medical summary to your GP. That’s a very sensible approach.
– Go Insurance
Fantastic claims process and smooth outcome!!
Insurance companies always have a bad reputation for difficulty in the claims process and trying to weasel out of paying what is due.
Go Insurance in my recent claim was a pleasure to work with. The claims process is straight forward, intuitive and prompt.
I've taken out a lot of policies with a number of different companies over the years and Go Insurance was outstanding.
They now have a repeat customer.
Thankyou
20 februari 2026
Review zonder uitnodiging
Antwoord van Go Insurance
Hi Cameron,
Thank you for such a generous review. We know claims are when it really counts, so we’re thrilled your experience was smooth and straightforward. We look forward to supporting you again in the future.
– Go Insurance
Friendly and very helpful staff as they…
Friendly and very helpful staff as they completed my application over the phone. Pleasantly surprised
2 november 2025
Antwoord van Go Insurance
Hi Catherine,
We appreciate the 5 stars. It’s great to hear our team made the phone application easy and pleasant.
– Go Insurance
Very helpful service and competitive…
Very helpful service and competitive price with great cover
3 februari 2026
Antwoord van Go Insurance
Hi Matt,
Thanks for your review. We’re pleased you found the service helpful and the cover competitively priced.
– Go Insurance
Good rates on my coverage and very easy…
Good rates on my coverage and very easy to navigate. Helpful customer service too
18 februari 2026
Review zonder uitnodiging
Antwoord van Go Insurance
Hi Nyall,
Thank you for the 5 stars. Great to hear you found the rates competitive and the process easy to navigate.
– Go Insurance
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