Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
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Lees wat reviewers zeggen
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
Bedrijf heeft geantwoord
James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Toon meer
Bedrijf heeft geantwoord
Two incredible bargains. A down gilet, I don't think you can beat down for warmth at very low weight. Secondly I was fortunate having small feet to pick up a pair of fabric walking boots at an amazing... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Horsham (Express)
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Verenigd Koninkrijk
4,6
Uitstekend
333 reviews
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I went in to look for some wellie type…
I went in to look for some wellie type boots. Staff were helpful and made sure I got the items fir the best price
2 januari 2025
The staff were very helpful in the…
The staff were very helpful in the advice they gave me on buying my first pair of walking boots.
4 januari 2025
A very good range and helpful staff…
A very good range and helpful staff made a pleasant experience. It is a little confusing on prices of you're not aware of the club pricing as the non club price is not clearly displayed.
2 januari 2025
Visited the shop twice
Visited the shop twice. Very helpful staff in Horsham.First time to buy boots & second time to buy gloves. The salesperson advised me to purchase a Go card as it worked out the same price anyway, so win win with the card !
1 januari 2025
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Walking Boots purchase
Purchased 2 pairs of walking boots for me & my wife. Served by Matt (2264) who was very knowledgeable & helpful. Tried on quite a few pairs! Thank you for your assistance.
29 december 2024
Review zonder uitnodiging
Antwoord van GO Outdoors - Horsham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great range of outdoor clothing and…
Great range of outdoor clothing and equipment at great prices especially for club members.
30 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent Customer Service
Excellent Customer Service. Staff knowledgeable and friendly. Also helpful.
7 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Horsham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Two incredible bargains
Two incredible bargains. A down gilet, I don't think you can beat down for warmth at very low weight. Secondly I was fortunate having small feet to pick up a pair of fabric walking boots at an amazing price. Very comfortable, waterproof, Vibram soles, yet lightweight.
19 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Only 2 of 3 items arrived
12 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great knowledge and friendly staff
Great knowledge and friendly staff
13 december 2024
Review zonder uitnodiging
Antwoord van GO Outdoors - Horsham (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Horsham (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great stock of items and very helpful &…
Great stock of items and very helpful & knowledgeable staff to help Due to this I was able to purchase what I wanted Thanks to everyone @ Go Outdoors. Merry Xmas and have a Happy New Year.
30 november 2024
Antwoord van GO Outdoors - Horsham (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great prices for members & always good…
Great prices for members & always good quality
4 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
The Horsham branch had the best choice…
The Horsham branch had the best choice of sleeping bags in town and most were open to see.
3 december 2024
Antwoord van GO Outdoors - Horsham (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Horsham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Horsham (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service from the staff
As someone older embarking upon travelling around Thailand, I needed the perfect backpack for my adventure. Sarah of Go Outdoors in Horsham knew the stock and was able to guide me in choosing the perfect item.
The service in this store is excellent and they carry good quality stock at affordable prices.
I now look forward to my travels as I have the right equipment.
Many thanks, Sarah.
28 november 2024
Review zonder uitnodiging
Antwoord van GO Outdoors - Horsham (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Neil was extremely helpful
Neil was extremely helpful and took me to exactly what i was looking for, saved me a packet of money too.
Got the product home and its excellent - Thanks Neil, I will be buying more online.
3 december 2024
Review zonder uitnodiging
Antwoord van GO Outdoors - Horsham (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service
Excellent service , good advice and the team helped me find what I needed. Overall excellent experience at the GoOutdoors Horsham
Definitely recommend it
1 december 2024
Review zonder uitnodiging
Antwoord van GO Outdoors - Horsham (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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