Exceptionally difficult to speak to anyone regarding an online order. Telephone messages left and emails sent are not responded to. Still waiting for my order; was assured today the order would be d... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... Toon meer
I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... Toon meer
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Contactgegevens
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4,2
Goed
7K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Good service
First order very happy was promptly delivered and well packed have already ordered a second item
27 juli 2023
Review zonder uitnodiging
Good product
Good product, good value prices, delivery a little slow.
21 juli 2023
Review zonder uitnodiging
Great prices
Great prices, very fast despatch. Very satisfied. Highly recommend this retailer.
8 juli 2023
Review zonder uitnodiging
The quick delivery
18 juni 2023
10/10
Excellant price and very efficient and prompt on delivery ,will use again
18 juni 2023
Review zonder uitnodiging
Cardboard Box for postage...when padded envelope may have suffices
Product I ordered have used before...only used Gordons because NOTE cosmetics dont have own website.....ordering fine...product great.... BUT...second time of ordering...it arrives in a large cardboard box....these are small plastic tubes...I ordered 2....if in padded envelope would still have been protected and gone through my letterbox....wonder why they do this...all else great..cheaper postage that Look Fantastic which is another company I vcould have ordered this product from
7 juni 2023
Review zonder uitnodiging
Antwoord van Gordons Chemists
Dear Lynne,
Many thanks for your review, and for your custom. We greatly appreciate that you’ve chosen to shop with us.
We are sorry to hear about this issue with your order, to confirm we use recycled boxes and paper inside our orders to reduce our carbon foot print.
I will pass along your comments to management.
Best wishes,
Gordons Direct
Good efficient service and the right…
Good efficient service and the right product at the right price
15 juni 2023
Review zonder uitnodiging
Very efficient and quick service
28 juni 2023
Review zonder uitnodiging
Quick dispatch and arrived before…
Quick dispatch and arrived before estimated arrival date and affordable
15 juni 2023
Review zonder uitnodiging
Great prices and quick delivery 😊
21 juni 2023
Review zonder uitnodiging
Lovely service
Lovely service, speedy delivery and original products.
Thanks..
1 juni 2023
Review zonder uitnodiging
Never an issue - reliable
I have always found Gordons to be reliable and good value. I’m a returning customer. Never had an issue.
19 juni 2023
Review zonder uitnodiging
Easy to order and delivered as expected.
11 mei 2023
Review zonder uitnodiging
.my shampoo and conditioner
Had my order when said and in good condition very pleased
1 juni 2023
Review zonder uitnodiging
First time ordering from Gordon and…
First time ordering from Gordon and will be the last time. Arrived with missing items. I received a refund for the missing items after a number of e-mails . Feel so annoyed with the customer service. I was not refunded straight away it took a few days. I didn’t want a refund I wanted the items I had paid for, but was not even given the option.
10 mei 2023
Review zonder uitnodiging
Antwoord van Gordons Chemists
Dear Ruth,
Thank you for taking the time to leave this review.
Please accept our apologies again for the missing items.
After you reported the items missing we refunded you on the exact same day and we did it on our second email correspondence with you after we asked you to please check if the box had been tampered with in our first reply (As this may unfortunately happen in transit.)
Unfortunately we were not able to send you on the items which was why we refunded you, please accept our apologies for this and the refund does take a couple of working days to show on your bank account as it was issued on a Friday.
We trust the refund found you safe and well.
Best wishes,
Charlotte | Gordons Direct
Impressed new customer
Im always dubious about purchasing from a brand I've not heard of before but I was very impressed with the service I received from Gordons. My parcel was packed well and arrived on time. Everything in my order was correct.
5 mei 2023
Review zonder uitnodiging
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