Pleased with the quality and service from Gr8 Fires. The 1st delivery arrived slightly damaged, and Holly at Gr8 Fires handled it quickly; I received a replacement immediately—no quibble or hesitation... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great little unit I bought the 60 inch media centre easy to put up and build. It does take two people at times and certainly when you put it together. The only drawback is you have to make sure whe... Toon meer
Bedrijf heeft geantwoord
I’m really happy with everything. The media wall is great quality and went together well with decent instructions and the fire looks great. Delivery was exactly when they said it would be with great c... Toon meer
Bedrijf heeft geantwoord
Burner arrived secure and intact and on the same day requested. Looks exactly the same as online and am pleased with the build quality. No scratches or marks and came with all the components and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Houtkachelwinkel
- ook in
- Decoratie- en interieurwinkel
- Fornuisbouwer
- Gaswinkel
- Openhaard- en kachelwinkel
- Woonkamermeubilairwinkel
Geschreven door het bedrijf
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Contactgegevens
Ariane 19, B79, Tamworth, Verenigd Koninkrijk
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,7
Uitstekend
4K reviews
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Antwoord van Gr8 Fires
Thank you for your lovely feedback! We’re so pleased to hear you found our team helpful, polite, patient and efficient. We really appreciate you choosing Gr8 Fires and taking the time to share your experience.
Best wishes,
The Gr8 Fires Team
Great service as always and product…
Great service as always and product arrived fast and in great shape thanks again.
1 september 2026
Antwoord van Gr8 Fires
We’re delighted to hear you received great service and that your order arrived quickly and in perfect condition. We really appreciate you choosing Gr8 Fires and hope you enjoy your new fire!
Best wishes,
The Gr8 Fires Team
Very good service
3 september 2026
Antwoord van Gr8 Fires
We’re really pleased to hear you were happy with the service you received. We appreciate you choosing Gr8 Fires and taking the time to share your feedback.
Best wishes,
The Gr8 Fires Team
Very professional and helpful.Arrived…
Very professional and helpful.Arrived on time.Would use again and recommend to people looking for a stove.
3 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you found our service professional and helpful, and that your delivery arrived on time. We really appreciate your recommendation and would be delighted to welcome you back in the future! 🔥
Monza stove
The stove is good quality, it modern and efficient, also it's clean burning and very controllable, plus quick delivery
3 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review on your Mazona stove! We’re delighted to hear that you’re pleased with the quality, modern design and efficiency of your stove. It’s great to know you’re also enjoying its clean-burning performance and controllability, along with our quick delivery. We really appreciate your feedback! 🔥
Happy with my purchase delivery was…
Happy with my purchase delivery was fast only problem was the parcel was left on the door step which would be down to the delivery driver.
2 september 2026
Antwoord van Gr8 Fires
Thank you for your review! We’re delighted to hear you’re happy with your purchase and that it arrived quickly. We’re sorry to hear that the parcel was left on the doorstep without the expected care from the delivery driver. We’ll certainly take your feedback on board and appreciate you bringing it to our attention. We hope you enjoy your purchase!
Great value and service
Really nice product well packed and extremely helpful driver off loading and helping me get it to the house much appreciated
1 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear you’re so pleased with the product and that it arrived well packaged. It’s especially lovely to hear that the delivery driver was so helpful with unloading and getting it safely to your house. We’ll be sure to pass on your kind words. We really appreciate your feedback! 🔥
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Reasonable prices.
Delivery as planned which was very good. Kept informed throughout.
2 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you found our team helpful and knowledgeable, and that you were pleased with our prices and delivery service. Keeping our customers informed throughout the process is really important to us, so it’s wonderful to know this was appreciated. Thank you for choosing us! 🔥
Item delivered as described good…
Item delivered as described good delivery time as well so happy around
2 september 2026
Antwoord van Gr8 Fires
Thank you for your review! We’re delighted to hear that your item arrived as described and that you were happy with the delivery time. It’s great to know you’re pleased with your purchase, and we really appreciate your feedback!
Great features on fire
Great features on fire, realistic flame
Problem with broken plug resolved same day as delivery
2 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you’re enjoying the great features and realistic flame effect of your fire. We’re also pleased that we were able to resolve the issue with the broken plug on the same day. Providing quick and helpful support is really important to us, so we’re glad we could get this sorted for you promptly. 🔥
Perfect …
Ordered the media wall kit arrived when stated it would all parts in perfect condition I spoke with customer services about returning something extra that I bought and they were very helpful, the media wall and fire kit was great quality and a great price for what it is
12 september 2026
Review zonder uitnodiging
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that your media wall and fire kit arrived on time and in perfect condition. It’s also great to know that our customer service team were able to help with your return. We’re thrilled that you’re pleased with the quality and value of the kit, and really appreciate your feedback! 🔥
Great fire at good price
26 augustus 2026
Antwoord van Gr8 Fires
Thank you for your great review! We’re delighted to hear that you’re happy with your new fire and found it to be great value for money. We really appreciate your feedback and hope you enjoy many cosy evenings with it! 🔥
Easy very good experience
1 september 2026
Antwoord van Gr8 Fires
Thank you for your lovely review! We’re delighted to hear that you had such a good experience with us and that everything was easy from start to finish. We really appreciate your feedback and hope to see you again in the future!
Immediate queries answered
Immediate queries answered. Packaging was great, very secure..Beautiful fireplace for the price I paid.
Delivery service prompt and friendly. Emailed and text me my 3 hour slot and were on time.
1 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that your queries were answered promptly and that you were impressed with the secure packaging and the quality of your fireplace. It’s also great to know that the delivery service was friendly, punctual and kept you well informed with your delivery slot. We really appreciate your feedback and hope you enjoy your beautiful new fireplace! 🔥
Very helpful staff .Prompt delivery…
Very helpful staff .Prompt delivery .Excellent product We absolutely love our new electric fire ,the flames are so realistic .Would definitely recommend this company .
1 september 2026
Antwoord van Gr8 Fires
We’re delighted to hear that you found our team so helpful and that your electric fire arrived promptly. It’s wonderful to know that you absolutely love your new fire and are enjoying the realistic flame effect. Thank you so much for recommending Gr8 Fires — we really appreciate your support! 🔥 Christine
Bought an electric fire
Bought an electric fire, fits perfectly in our space and the flames look very real! Was fast delivery and better than I expected thank you! Would recommend
8 juni 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that your electric fire fits perfectly in your space and that you’re impressed with the realistic flame effect. It’s great to know it arrived quickly and exceeded your expectations. Thank you for recommending Gr8 Fires — we really appreciate it! 🔥Christine
Simple transaction, excellent delivery.
I found the website very descriptive and selected the stove we wanted. The stove is as described but not yet installed.
I was most impressed by the delivery. We live on a single track dirt track. The driver got access without any issues and delivered the stove perfectly. I would use this company again just based on our delivery driver.
1 september 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you found our website informative and that your stove arrived exactly as described. It’s especially great to hear that the delivery driver went above and beyond to make sure your stove was delivered safely, even on a single-track dirt road. We’ll be sure to pass your kind comments on to the driver. We really appreciate your feedback and would be delighted to welcome you back to Gr8 Fires in the future! 🔥
Great customer service from Brogan he…
Great customer service from Brogan he knew what the fault was with the fire and sent the correct part out. Excellent service.
31 augustus 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that Brogan was able to quickly identify the fault with your fire and arrange for the correct replacement part to be sent out. We’ll be sure to pass your kind words on to him. Excellent customer service is really important to us, so it’s great to know you were well looked after. Thank you for choosing Gr8 Fires!
First class process when ordering…
First class process when ordering online. Delivered speedily and intact.Great price!
25 augustus 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you had a first-class experience ordering from Gr8 Fires. It’s great to know your order arrived quickly and safely, and that you were pleased with the price. We really appreciate your feedback and hope you enjoy your purchase! 🔥
Fantastic company
Fantastic company. Ordered the 50" self build media wall and it looks fab. Was time consuming to build but now it's done and all painted to match the room we are very impressed.
20 augustus 2026
Antwoord van Gr8 Fires
Thank you for your fantastic review! We’re delighted to hear that you’re so pleased with your 50" Self-Build Media Wall. We know these kits can take a little time to put together, so it’s great to hear that the finished result looks fantastic once painted to match your room. We really appreciate your kind words and hope you enjoy your new media wall for many years to come! 🔥
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