AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... Toon meer
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Lees wat reviewers zeggen
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... Toon meer
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... Toon meer
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Contactgegevens
Christchurch, Nieuw-Zeeland
- order@grabstore.co.nz
- www.grabstore.co.nz
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The service was quick
The service was quick. But I found The Warehouse sold a similar product (Basketball backboard) under a different brand name (3SixFive) for much cheaper $90.
Good and fast delivery but the…
Good and fast delivery but the cartridge was faulty I could not use it
Quick processing & courier delivery.
Quick processing & courier delivery.
Goods received were as described so I recommend this shop.
Easy as.
My purchase was easy with great communication and regular updates of the process. Would use again.
Fast shipping BUT !
Fast shipping!
However after the second night sleeping on it the bed started to deflate. Really annoyed about that. By the time we woke up it was flat on the ground. I cant even tell where the slow leak is coming from. Really disapointed.
When ordering the table
When ordering the table, I precisely looked at delivery times. It was 1-3 business days. It was crucial to me to get the order in time. It’s been 6 days already and I don’t know how much more should I way, since the phone of delivery company is out of service.
Excellent communication to customers
Excellent communication to customers. And keeping in touch.
Received really quickly
Received really quickly. Not the best quality but expected for what I paid.
Amazing trader
I dont recommend!
I didn't recommend! Products don't work and if you want a replacement you have to send it back yourself, wait for a team to decide if it's faulty or not and then wait even longer for a refund! I bought a exercise bike that has no resistance and the digital display turns on and off and that's it! There customer service is poor. I advise not to deal with this company! They work through Dick Smith and The Market.
Yep everything good.
Great
Great, immediate response and despatch, excellent product- very smooth deal! Totally satisfied
Missing items terrible service
Didnt send full order so now my goods wont arrive when i needed them..slack service and no reason given for missing items.
Would not recommend
Sent me the wrong colour table twice
Sent me the wrong colour table, TWICE, and instead of refunding me and delivering the right one, they want me to drive to their warehouse and pick it up myself after I’ve paid them twice to deliver and had my emails ignored ???? Horrible service.
I bought a Make-up trolley and when it…
I bought a Make-up trolley, after it was delivered, I unpacked it to find it damaged. Not their fault, assuming it was the courier service.
However, I requested for a replacement and they emailed back saying the damage will not impact on the products use. I wrote, saying I didn’t pay for a damaged product and requested for a replacement again. They replied by writing that they will refund my money and to send their product back once I receive the return printout.
For the third time I requested a replacement not a refund, they replied by writing they will send a replacement. In the end, the Company refunded my money instead, ignoring my request. Not very impressed with their service.
Effortless delivery
Effortless delivery. I ordered a table and the item I received looked exactly like the picture that was posted on the website. They sent me emails of the invoice and when the item was being dispatched. I was skeptical as I have never heard of this website before, but it all turned out good.
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