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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... Toon meer

Beoordeeld met 1 van de 5 sterren

Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... Toon meer

Beoordeeld met 4 van de 5 sterren

Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... Toon meer

Beoordeeld met 5 van de 5 sterren

As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... Toon meer

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,0

Alle reviews

(208)

11 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Grab your money!

Grab your money!
Ordered item for a Christmas present 3/12/22.
Tracking number assigned 6/12/22.
Nothing has happened since!
They don't answer your emails!
After contacting Warehouse regarding this MUPPET company ... apparently my item is lost in transit! However the tracking number & NZPost say it hasn't even been collected!
Thanks to the incompetent Grabstore Muppets I will now have ruined Christmas day for the recipient!
I hope those responsible have an equally horrible Christmas!
Not impressed!
In this current climate, you do not deserve any custom!!
Further to Grabstore response ... I have a screenshot of order which states SOLD & SHIPPED BY GRABSTORE. conveniently I am unable to upload photographic proof of this with my review!

2 december 2022
Review zonder uitnodiging
Logo Grabstore

Antwoord van Grabstore

This is not the customer of Grabstore.co.nz and they have not purchased anything from Grabstore.co.nz

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Excellent service, super fast delivery as my item arrived overnight. Would recommend to other people. Would shop with Grabstore again..

1 december 2022
Beoordeeld met 1 van de 5 sterren

False advertising!!!!

False advertising!!!!! DO NOT BUY FROM THEM!!!!
I ordered two office chairs from them but the product I received does not look like the product that is advertised on their website, the chairs they advertise look very comfy and soft but the chairs I received do not have any cushion support and it doesn't even look like the chair advertised. When I sent them an email along with photos to request a refund I received an email "Sorry to hear that the product you have received is not suitable for your purpose"... and I need to return it at my own expense before I can get a refund. IF THE PRODUCT RECEIVED WAS AS ADVERTISED ON YOUR WEBSITE IT WOULD HAVE BEEN FIT FOR PURPOSE. Unfortunately, I'm unable to load a photo to support this bad review.

1 december 2022
Beoordeeld met 4 van de 5 sterren

Quick dispatch and delivery

Item sent straight away. Delivery quick. Communication re. Shipping good. Unfortunately the courier delivered to the wrong address (luckily a neighbour I knew) and signed for it themselves.

1 december 2022
Beoordeeld met 1 van de 5 sterren

Bull crap!

Waste of my money.. missing screws also the base of the board does not fit to assemble the drawers of the tallboy.. Rip offs!!

29 november 2022
Review zonder uitnodiging
Logo Grabstore

Antwoord van Grabstore

Please send us more details of your order or email us so we can look into the issue you have got

Beoordeeld met 4 van de 5 sterren

Great product and good support

Product as advertised and good value for money

Arrived over two days which was a little odd but easy to communicate with store and second half arrived next day

27 oktober 2022
Beoordeeld met 5 van de 5 sterren

Purchasing a Vacuum Cleaner part.

When you received the item I was wanting, into your store, due to lack of stock, I checked to see if you had it in. You immediately sent my item that I had been waiting for and I recieved it within 2 days. Thankfully I had chosen the correct item and it fitted my vacuum cleaner perfectly. I was amazed at how well my vacuum worked. Almost like a new one.

18 november 2022
Beoordeeld met 1 van de 5 sterren

Not easy instructions could use a video…

Not easy instructions could use a video tutorial on how to put it together in English that is. Faulty fn screws board broken in box waste of dam hard earn money never again with this lame ass company

22 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy from them!

Do not buy from them!
Purchased oil diffuser and it looks completely different from the picture. Emailed them and they said they will send me the correct diffuser. I asked them to send me a picture of it and till today haven’t received a reply from them. I have already returned the diffuser requesting for a refund and till today they have not replied to my emails nor have they refunded me! Just terrible! Never ever going to buy from them in future and advising others not to buy from them either.

10 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great price, great delivery service

Exactly the item I needed at an excellent price. Delivery was fast too, considering the item came up from the South Island to a rural address middle of the North Island. The courier tracking could have been a little better described as looked a lot like those spam delivery messages, but a minor thing.

26 oktober 2022

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