Wonderful selection of flooring. We have used Greatmats twice and have been thoroughly impressed with their service and product quality both times. Jake was a wonderful sales rep that directed us to w... Toon meer
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I know it doesn't always happen, but we received our mat in less than a week! Delivery was prompt, communication was great, ordering was a breeze. Thank you for a great experience and a wonderful prod... Toon meer
Beth was very helpful with the purchase. The delivery was fast. The material is easy to work with and goes down quickly. It looks great and is a great improvement over a slab of concrete. Be sure to... Toon meer
I bought these for my dog training room after visiting a friend who had some in her training building. I do like them for their firmness yet shock absorption, but I have to admit I’m a bit disappointe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Geschreven door het bedrijf

Contactgegevens
117 Industrial Ave., 54858, Milltown, Verenigde Staten
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
Heeft 96% van zijn negatieve reviews beantwoord
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This company was easy to work with and…
This company was easy to work with and the process was efficient. Our product appears to be high quality and fit perfectly based on the design/measurements we provided.
From the quote to getting the material…
From the quote to getting the material and it was easy to put it down actually we liked it so much. We’re going to order at least 20 more pieces.
Gym Floor
The customer service at great mats was swift and easy. From opening an account, ordering materials, consulting with customer service on specs and options specific to our project, and finally delivery. Smooth and painless. Will definitely be ordering again!
Packages may get separated when multiple mats are ordered but they are coming.
They did a great job with delivery service, the ordering, and the shipping.
Easy from start to finish
Easy to request a quote, quick response, very fast shipping and the delivery service was great-the driver was timely, respectful and did a great job. The mats installed perfectly and are exactly as advertised.
Love these mats and use them in all of…
Love these mats and use them in all of our children's clinics.
Very helpful staff on the phone…
Very helpful staff on the phone assisting with samples.
Truly great mats
The mats are...well...great. They offer a firm, yet padded surface, easy to set up, clean and move as needed within my space.
What was truly impressive was the care with shipping. I do not know who packaged the 3 sets of mats that I ordered, but it was incredible. The mats were well protected in a thick layer of brown paper wrapped tightly in a waterproof tarp like material. Keep up the great work!
I highly recommend Great Mats
I highly recommend Great Mats. I called and spoke with a very helpful agent that answered all of my questions. I received the floor on time and installed it myself. I installed over carpet and it was bit challenging but I used a flat piece of wood to get the interlocking tabs to click. I purchased the Tap Dance Kit to practice salsa dance. I will say the floor is somewhat textured and my suede bottom dance heels stick when doing turns. I use dance socks over my practice shoes and that's how I make it work.
Good help pre-sales, easy to install
Pre-sale help and response to information requests was prompt and accurate. Install of the flooring was easy and the pieces fit together perfectly.
Easy installation and great performance…
Easy installation and great performance so far.
Always great working with great mats
Always great working with great mats. Excellent customer service and products.
The website is easy to navigate
The website is easy to navigate. The ordering process was simple. The product showed up on time. Packaging was good and it is super easy to install.
I share a space with a Dance Studio and…
I share a space with a Dance Studio and the mats have to be picked up and laid down every week. Once you learn how they need to be laid down there not to bad. Very firm when you first get them but they soften up overtime.
For the price and convenience they are very hard to beat..Id recommend picking them up at the terminal al you will save ALOT of money that way. If you pay for shipping g to your academy be prepared to pay alot for it.
Colors are not as advertised.
I am very disappointed in the color I received. It does not match the online picture at all. I ordered gray sterling roof tiles and the picture online is gray like the color of a crayon. The color of the tiles that arrived are a dark blue gray. I thought they had sent be the wrong tiles because the color was so different from what is displayed on their website. Their response was different browsers show the color differently. I do not see color distortion in anything else online or in my photos so I do not think this is a viable explanation.
I wanted to upload a photo comparing their online photo to what I got, but I do not see a place to do so here. But the difference is striking. Since these are custom orders I doubt I will recoup any of my money and well this project will likely have to wait until next year because replacing these materials is expensive.
I really feel like they falsely represented their product online. They do offer free samples to look at their product and anyone considering ordering from them needs to do this!! I just did not think gray could be so falsely represented in an online photo. I have learned my lesson. Very painful.

Antwoord van Greatmats.com Corporation
Katie Hall was super helpful
Katie Hall was super helpful and communicative. She assisted us in getting just the right sized mats for our needs. The mats are perfect.
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